Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Subsidiaries Missing from Journal Entry Subsidiary Dropdown
Scenario:
When creating a journal entry, the user notices that two subsidiaries are missing from their dropdown list. However, these subsidiaries are visible to the user in reports such as the Income Statement.
All other employees with the same role can view all subsidiaries without any issue.
Solution:
Check the User's Preferences to see if the subsidiary field is set. If it is, remove the currently set subsidiary from the field and then set it again.
1. Navigate to Home > Set Preferences
2. Click Restrict View
3. Subsidiary: Unset the field
4. Click Save
5. Navigate back to Home > Set Preferences
6. In Restrict View, set the subsidiary back
🌟Q4 2025 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
_______________________________________________________________________________
Michelle Jabanes | NetSuite Support Community Administrator