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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NetSuite OpenAir Incorrect CNY Currency Rates
Due to an issue with Xignite, the NetSuite OpenAir currency rates provider, your OpenAir account may have received incorrect exchange rates for certain currency pairs with effective dates of May 25, May 26, May 29, June 1 and June 2, 2024.
You are receiving this notice because your account has either enabled one of the affected currencies or have at least one foreign currency receipt in an affected currency on an affected date. The currency pairs impacted are USD > CNY and CNY > to all other currencies.
Using USD/CNY and CNY/USD, this table contains some of the incorrect and corrected rates:
In order to receive additional affected pairs and their correct rates, please open a case with OpenAir Support and they will provide these to you. Note - if you are receiving your exchange rates from any integrated sources, including NetSuite, or otherwise overriding the rates provided by OpenAir, continue to use those provided from your other source but review if the rate needs to be corrected in OpenAir.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.