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Currency Exchange Rate Integration Feature: Past Rates Were Incorrect

edited Jul 2, 2024 1:03PM in Announcements

This notice is intended for customers who have the Currency Exchange Rate Integration feature enabled in your NetSuite account, and you have configured your account to receive exchange rates from Xignite, one of our data providers.

What Has Changed

Due to an issue with Xignite, your NetSuite account received incorrect exchange rates for one or more Chinese yuan (CNY) currency pairs on one or more dates between May 17, 2024, and June 6, 2024, inclusive.

Recommended Actions

To ensure accuracy, we suggest that you review exchange rate-related processes in your NetSuite account. You should review processes involving exchange rates between May 17, 2024, and June 6, 2024 (inclusive), including the following:

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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