Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Selling a 'Demo' Item to a Customer that is actually an Owned Asset, Not Inventory
Wondering if anyone may have some insight for how to handle this scenario on the GL and the impacts to roll up reports such as the Balance Sheet, Cash Flow Statement, etc :
We have company owned assets that are lent to customers as demo, but we own them, they are not truly demo inventory. What is occurring is that sometimes our Sales team then makes the actual sale, but sells the customer that same demo equipment. The equipment that was our actual asset, not an inventory item.
We could potentially use a consignment inventory approach for when the item is actually sold to the customer, but we're having to log work around entries to account for when the demo (actual asset) item needs to be disposed. We can't use the consignment option for that scenario because it would reside on the Balance Sheet incorrectly, for example. We don't want to consider it Inventory.
Melissa
NetSuite Certified Administrator