Oracle NetSuite provides product support for SOAP web services endpoints and associated WSDL's in the current product release, plus the previous 5 versions or 6 in total. Eight additional endpoint versions from the previous four years are also available, however are provided without any product support. When your account is upgraded this year to version 2025.1, oldest unsupported endpoint version 2018.1 will be retired.
We have identified accounts currently using SOAP web services endpoint 2018.1 (data from January 2025). To ensure that your web service-based integrations continue to work, you must upgrade to a later endpoint before your account is upgraded to NetSuite Release 2025.1. As a general recommendation, any customers who are using an unsupported version are advised to upgrade to the latest WSDL version.
When Will this Change Occur?
The 2018.1 SOAP web services endpoint will be retired in all of your accounts when they are upgraded to NetSuite Release 2025.1, which are scheduled to take place between February and May of this year.
What is Changing?
Access to URLs for all retired WSDL versions will be disabled upon upgrade to 2025.1. Any SOAP operation that makes use of a retired WSDL will return a response of "INVALID_VERSION". This response will return for SOAP web service-based integrations, as well as single sign-on (inbound SSO) and SuiteSignOn (outbound SSO) integrations that use SOAP web services APIs.
Recommended Actions
Please update all of your client applications to use the latest generally available WSDL version before your accounts are upgraded to the 2025.1 release. Install Application Performance Monitoring SuiteApp from the SuiteApp Marketplace to see which unsupported endpoint versions you use. If you require assistance or more information, please contact NetSuite Customer Support.
