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You do not have access to the media item you selected.

edited Nov 16, 2010 5:55AM in Web Site / E-Commerce 9 comments

Has anyone been successful at allowing users of the Customer Center to access files in the file cabinet from a published saved search?

Here's what I've done:
1. Created a saved search that searches for certain files in the file cabinet.
2. Made the search public.
3. Created a 'Publish Saved Search' and selected the saved search.
4. Selected the audience.

Then
I log into the customer center and click on the search and the files return in a list. I click on the link and get the error "You do not have access to the media item you selected".

I have received this error since last July, 2006 and have put cases in against as well - to no avail. Clearly if this was broken I would think a lot of people would be ticked since this seems like a standard thing.

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