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Can't have a negative bank deposit?
Since 2014.1 was rolled out you can no longer create a bank deposit that has a negative total! We can no longer batch our cash refunds to match the transactions posted on our bank account by our credit card processors who run separate settlement batches for the sales and refunds.
NS suggest that we manually edit the cash refunds to select the bank account in question rather than the default Undeposited Funds account. Of course this means that each refund will appear on the bank nominal separately (rather than batched in the same way as the actual bank transaction) and, with a high transaction volume, we'd have hundreds of these to do each month!
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