Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Commissions Overview: Authorized amounts applied to wrong transactions
I'm having a big problem getting any of the Commissions Reports (Overview, Authorized, Approved) to display correctly.
How to explain?
I have a small number of schedules. The bulk of them are eligible to be paid by Quota on Collections based on a single Class: New Sales. On the Commissions Overview Report, all numbers are displaying correctly in the Base Amount, Calc. Amount and Eligible Total Columns. So far so good.
Today is 2/19. I go to Authorize Employee Commissions, and I only want to Authorize those transactions that are Eligible through 1/31/2009 (prior month). So I enter 1/31/2009 into the Eligible Date field. The help says, "To filter the list of commission transactions shown, enter the latest sales eligible date you want to show." Makes sense. When I apply the date filter, the amounts in the list are adjusted correctly... the only items contributing to the totals for each Sales Rep are those that are were paid on 1/31 or earlier. Everything is still OK.