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Items not posting to the correct GL account on Billing.
Our company used to do everything just as Items for resale.. 5000 COGS and 4000 Sales for GL but opted for tracking purposes to make services and licenses their own so Non Inventory Parts for Resale - Services 5014 and Sale 4004… and Licenses 5015 and Sale 4005.
"most of the time" this works.. however the odd time and even on a PO that is fulfilled all at one time… while the PO GL Impact shows all 5015 (correct) when we Bill out maybe the top 5 will go to 5015, and the rest to 5000.
Not sure why this works most of the time.. but some of the time it ignores the Item record defaults for the Expense Account selected and dumps it into 5000.
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