3944633 Newbie

OK I'm late to the party, and I know that there are some specific logout problems but listen to the following: I was training 30+ people on NetSuite yesterday and noted that when the users setup their browsers and did NOT follow specific instructions on browser setup they had frequent logout problems. Note the following:…

Suggest using one or two records and testing. Add one or two fields at a time, save and run the import, and the response will tell you what the error is. Use Add or Update so you can continue testing with the same test records. Read the documentation for required fields (or look in the UI for yellow shaded fields also…

I had a similar issue with several clients this week on nlapiGetCurrentLineItemValue() (and LineItemText() ). It may be the same or similar issue. What I noticed is that the parameters have changed from times past so that old scripts now error. The old method I believe was (type, fldnam, firefieldchanged) or something like…

I believe this is the same isuue as discussed in thread (for more information): https://usergroup.netsuite.com/users/showthread.php?t=6406

Evan, Since shopper cookies are duplicated and stored in domainname.com and NetSuite.com, is it possible that if a shopper visits and abandons more than 1 NetSuite powered site, when returning to the other site, the cookies get "confused" and load the shopping cart with items from the previous site(s) that was/were…

Oops. My bad. I was thinking about item options and not matrix items, I am not sure about converting to a matrix item, I believe you must create a new one. This creates all the "sub" items and allows for maintenance from the main item. Perhaps others have some ideas.

Yes. 1) create options. a) if list, create new list (i.e. colors) b) create new item option (type = list) and attach list (color) 2) attach to items. a) from item option created above b) from the item on the Custom tab All of this is in the NetSuite help. You may save a bit of time by searching in the help rather than…

Yes, probably need to know more specifics, but several methods come to mind. 1. Use Price Levels for contract pricing set up on Items and Customers. 2. Use Pricing Groups set up on Items and Customers. Not sure if that is what you are asking, but hope that helps. =r

There are certain fields that are required on the form. I cannot give you exactly which ones, but at a minimum they are generally all the required fields including tax rate(s). I have had this issue before and here is how I resolved it. Start again with the standard form and remove a few fields at a time saving between and…

You mentioned Global Search (in the top right corner in NetSuite). Are you sure you're not typing in the Google search in the browser in the top right corner? It does that "list thing".

When you figure it out, please let me know. I would LOVE to use such a feature in NetSuite. I've never seen it. Best regards, =r

I believe that list is from the browser and is controlled by the auto-complete. If the history is cleared, so are the "remembered" previous entries. It is not a NetSuite setting. I hope that helps. =r

Consider using NetSuite Custom Customer Survey to do this? Can imbed into email template maybe??? Instructions for setting up are around help somewhere. Good luck! :)

Angela, Was the fulfillment for all items? If you fulfill an item, then do not bill it, it is "lost" in the system. Suggest Inventory Adjustment to put back into inventory. The item was purchased and paid for, so you may want to check where the expense went. It is possible that the offset is in "Inventory Received not…

The likely case is that there are no checks marked "to print". The accounts will not appear in the dropdown if there are no checks marked "to print". This does not mean that all checks are printed. It is possible that in the Bill Payments screen, the "To Be Printed" checkbox was not checked. To fix this, go to the chart of…

Angela, Suggest Inv Adjust out at $0 with serial number and adjust back in at true value. best regards, =r :)

I believ you are correct. Version 2007 corrects that I believe.

Ok, so I'm late to the show, but a quick review of my Financial Accounting text book shows 4 GAAP accounting methods for inventory (Specific Identification, FIFO, LIFO, and Weighted Average). These are promulgated from the GAAP Principles of "Matching and Cost Recovery" and "Consistency". As best I can tell, there is not a…

Have you considered using the Transactions > Inventory > Order Items functionality in NetSuite to create POs instead of creating POs from SOs? Just a thought. :)

Consider using the Internal ID as the customer number and not using auto-numbering. I've been implementing NS for 6 years (60+ implementations) and have only see only 2 use cases where customer auto-numbering was justified. Perhaps your need is different. Good luck! :)

To send via .csv, you would create a transaction search for the invoice with the fields required and export/email it. You would need a script to automate this process (with a button on the form, for example). Hope that helps. :)

After many iplementations, I have only found one reason to use numbering on any entities. One client sends a PO to China and doesn't want the mnfg to see the customer name (might try to go direct to customer). They only number customers and no other entities. We always recommend using transaction prefixes (PO, SO, IN, CM,…

Nice answer Michael. Normally we also advise only 1 Administrator role. Almost all functions can be delegated via different roles. The Administrator role has several functions that you don't want numerous people to have. As Michael advises, if you need to comply with standards for SOX and/or audit, the Administrator should…

Jim, Some very sage advice and suggestions! Definately will keep them in mind for future posts. ;) Thanks and best regards, =r

Nick, Most of our NetSuite users successfully manage them using sub-customers for the different divisions and locations. DuPont USA is main customer, DuPont USA - xxx Division is sub-customer, and DuPont - xxx Chicago is sub-sub customer. Also may be good to separate legal entities (DuPont USA, DuPont Canada). Good naming…

Many apologies. The clearing accounts normally should be Balance Sheet accounts (Current Asset for A/R and Current Liabilities for A/P). But you now need to know how to correct the current situation. I believe the correction (based on your statement) will be to correct you opening balance journal entry and the opening…

Brad, You would normally just enter the open balance for the transaction. For AR, setup a service item that points to a "clearing" account as the revenue account. Opening JE balance for AR goes to that account to offset. For AP expense balance to an offset account too and opening JE for AP goes to that account. If you have…

Oops, Posted to wrong thread. Please see https://usergroup.netsuite.com/users/showthread.php?t=10979 Thanks,

Expense advances is a NetSuite G/L account already in your account. Check to see if it is inactive. NS uses that account when linked to the employee name for advances. On fixing the ER, you may want to switch ER to a Misc/different employee (you don't want the issue to come up later that "you didn't actually pay me for…

Normally, you would use the Write Check function to issue the check to the employee using the Employee Advances account as the Expense account. When an Expense Report is entered, the advance amount will appear in the Advance to Apply box. You can reconcile the Employee Advances account to see the outstanding by employee…