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Thanks for that helpful tip. I'm pursuing the 2nd option, of populating a custom record.

in Attaching an Issue to a SupportCase using web services Comment by 3950748 Dec 28, 2012 6:26PM
A coworker gave me this link which overcame my problem. https://usergroup.netsuite.com/users/showthread.php?t=31507

in Adding a file to a case via C# web services Comment by 3950748 Dec 6, 2012 3:46PM
I found the answer in the Platform Guide. The name field is read-only and ignored during a write operation.

in When to use the name property of RecordRef? Comment by 3950748 Nov 20, 2012 10:31AM
Thank you. That solves my problem. :) Do you also know how I can do a search to return the modules and the module IDs for a product?

in How to set the module of a case or issue via web service Comment by 3950748 Nov 9, 2012 12:21PM
What I want to do is set the Module value of a Case. In most of my web services work when I need to set a field like module I have to create a RecordRef and set it's internalId. So, if you can tell me how to know the internalId of a module that would do it for me. (When I setup up the Products and Modules in the UI, I can…

in How to set the module of a case or issue via web service Comment by 3950748 Nov 9, 2012 11:06AM
I'm want a fix to this too.

in CustomRecord Advanced Search - missing joined data Comment by 3950748 Apr 23, 2012 1:30PM

3950748 Newbie

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