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Hi Jack, We already have Bill Credits in our customized payment voucher so we just need to clear the template field and add a note. Thank you for the detailed explanation. This workaround will solve our issue for now.

in How to add Bill Credit Details to the EFT Payment Email Notifications? Comment by AndreyW Jan 11, 2023 4:20AM
Hi @Jack Daryl Espiel-Oracle, Yes, I need to add Bill Credits to the Payment Notification Email Template. I have used this guide to create a new template https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N1672006.html#bridgehead_3867187266

in How to add Bill Credit Details to the EFT Payment Email Notifications? Comment by AndreyW Jan 9, 2023 4:49PM

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