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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Comments
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Hi @Richard James Uri-Oracle , Many thanks for your time on this issue. We found the reason for this issue. They have some workflow that restricts access to "Credit Memo" by role (only the list of roles has access to it). This error "You don't have permission to access this record." - is a custom error message hardcoded in…
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Hi @Richard James Uri-Oracle , Sorry, for the late response. The SOAP web services feature is enabled. Yes, the request returns the list of credit memos. Then using these IDs from this list we try to retrieve those Credit Memos.
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We cannot provide a screenshot. Our application allows us to send payments and credits in Netsuite. Scenario: A customer makes a payment of $200 and applies it to an invoice for $1000. The customer also uses credit to fully close the invoice. On our application, this is one transaction. In what order should we send the…
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Hi, Many thanks for the answer, it's really what I need. I have one more question: Is it possible to retrieve via SOAP web services some "Custom Record" using internal_ID? If yes, could you please provide me an example of such a SOAP request?
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Hi Nicole, Your example works. But it is not preferable for us, unfortunately (( We wanted to receive in the response one line == one item. The Client doesn't want to make any changes on UI, and it is a big risk for us to make changes on the Back-End side.
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@Nicole Mendoza-Oracle Hi Nicole, I used your example, but I have some questions. Here is my example of the invoice with invoice items. To receive the invoice and invoice item, I used the following request: And I received the following response: But, as you see, instead of the one invoice item, I received 4 lines: How to…
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Hi Nicole, Thank you for your response. I have some questions. For example, I have the invoice: Using your example, I want to receive the response with the fields that I highlighted in red. So, I mean I want to receive the full information about the Invoice Items (not only the Item ID). Could you provide an example of the…
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Hi @Mikko De La Fuente-Oracle , My scenario works on the UI in the right way. Using SOAP no, also when I'm sending all arguments (same as I'm using on the UI). In case I exclude the payment field in the SOAP Request it works correctly but this is a bad way because if the customer wants to pay 2000$ where 500$ will be…
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@Mikko De La Fuente-Oracle Hi, It didn't help. Example: Invoice: Then we are doing payment (with apply and applyDate): Result: But should be closed, as payment was 10000 and discount 132500 - 142500 in total. No workflows or scripts. Do you know what can be the reason?
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Hi @Mikko De La Fuente-Oracle Could you please tell me, how I can add apply option? In CustomerPaymentApply I don't see apply option:
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@Mikko De La Fuente-Oracle , I didn't try to do it. We use the request I presented above. Could you please check which fields we should send additionally so that NetSuite will be able to calculate correctly?
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Team, did you check my case?
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@Mikko De La Fuente-Oracle could you check why when the same case I make in NetSuite, the result is as expected. But once I repeated the same case via API, the result is incorrect.
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When I create the same case in NetSuite the Invoice paid amount and Invoice discount is correct.
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Team, Did you check my question?
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Could you clarify the status of this enhancement request? I don't have the access to check it. # 667556 - Web Services > Customer > Expose Group Invoices field
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@Mikko De La Fuente-Oracle Could you clarify the status of this enhancement request? I don't have the access to check it. # 667556 - Web Services > Customer > Expose Group Invoices field
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Team, Could you help me with this question?
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@Mikko De La Fuente-Oracle For us, it is very essential to receive in which Invoice Group the Invoice is. I cannot find how to receive this.
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@Mikko De La Fuente-Oracle In the previous post, you answered that now Web-Service doesn't return Invoices from the Invoice Group and it is an enhancement. But maybe we can receive information from the Invoice? I mean do Invoices include information on which groups they are?
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Team, Could you help me with this question?
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Thank you!
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Or maybe the Customer can create the advance search filter to filter invoices with groups. And we can receive the result via API. But I didn't do it earlier. If it is possible, could you explain how to do it?
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Could you clarify when this field will be displayed in the web service?
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What is the timeline for the implementation of this improvement?
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I think it is not a good practice to make any calculations with source data. So, for us essentially to receive calculated data from NetSuite.
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Team, Do you have any updates?
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Could you help me with this question?
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Could you please clarify, can the Invoice subsidiary differ from the Invoice Group subsidiary? For example, I have the Invoice Group with 5 invoices. Can their subsidiaries differ from the Invoice Group subsidiary?
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Hi, Many thanks!)