Carla Bell Red Ribbon

Thanks for the feedback. Our HR staff set up a session to get an answer and it appears that there has to be an offset created for each deduction to get it on the paycheck and W2's. Very complicated for something that should be pretty standard reporting for a large employer. DayForce is not the greatest payroll processing…

This is such a common occurence for payroll at holiday time that it is very surprising it is taking this long for NetSuite to include this feature. We have been with several payroll companies over the 26 year growth of our company and every one of them had this capability; seamlessly and easily. We have a meeting scheduled…

I have never received an answer for this issue. Christmas time is quickly approaching and we will need to run a "gross up" payroll run so that our employees will receive a bonus with the employer covering the taxes. For example, we want someone to receive a $500 net check with the employer covering the required taxes. Can…

Thank you

I just sent you the information. Thanks!

@Michelle Jabanes-Oracle we don't have an account manager that I know of. We just have basic support so it can take quite a bit of time to get resolutions sometimes.

We only have 9 provisioned Admin users out of the 10 that we purchased and this one appears to be the one causing the issue.

Yes, her email ends in @netsuite.com. I did a "termination" and there are no other roles assigned but it is not giving me back that "Full Licensed Users" license so that I can reassign it.

@Michelle Jabanes-Oracle, It is not checked because she was just an Oracle/SuitePeople implementation specialist. Thanks!

Yes. They opened a case on it yesterday at 2:27pm but I have not received a response yet. They asked for a snippet of what I noticed of the fees. Just waiting to hear. We had to go ahead and process the check for the employee but would still like an answer.

I received an email regarding this issue. Hoping they can give some insight. Thanks!

We hired an HR Specialist as soon as we hit 50 employees. We jumped up to 100 pretty quickly after that and are glad we had that person in place.

It did not create the employee record. I did that first and when I saved it I received the above pages/notices. I am the Administrator. I checked and we are maxed out on our Admin licenses. I am working with them to try to get a new one. Thanks!!

This would not be a "non-taxable" bonus. We just want the employer to cover the taxes on the bonus for the employee so that they receive the full amount of the intended bonus. I just really do not understand why all other payroll companies have this "gross up" ability as a standard function but it is not in NetSuite…