Clarisa De Torres-Oracle Blue Diamond

Hi @User_G76FY, thank you for your response. Were you able to check this SuiteAnswers article 67932: Add Multiple Customer Address via CSV Import? Let me know if this works for you. Thank you!

Hi @User_Aysha, do you mean you want a -200% discount rate? Can you try inputting a positive rate on the file and see if it will work? To be able to apply a discount (negative) on the sales order, you need to put a positive value on the rate of the discount item. This is because the discount item, by nature is already a…

Thanks for the update, @User_WA9MO and @GeorgeV. We're glad it's now fixed on your end 😊

@Jamer Chavarrio De nada. ¡Me alegra haber podido ayudar! 😊

Hi @Elshami here's a testing I've done: Create Sales Order with Revenue Arrangement and Recognize the revenue for Feb 2025. Result = JE-01144 Closed the Period then Run the Reclassification Journal Entry: As you can see it generated JE-01145 which consist of the Unbilled Receivable. Having the unbilled receivable…

Hi @Elshami to clarify about the unbilled receivable, are you pertaining to the journals created when reclassification process is run at month end? Can you provide a screenshot on where the unbilled receivable is seen for reference? Thank you!

Hi @David Levinson can you also try checking if the Chrome browser is updated accordingly by clicking the three dots > Settings > About Chrome After updating Chrome, try clearing the cache and cookies again then relaunch the browser and let me know how it goes. Thank you!

Hi @AMay11 were you able to check the comment above? :)

Hi @Panadick were you able to check the comment above? :)

Hi @User_FL4CK per checking, "Manage Accounting Periods" permission provides the ability to BOTH Open/Close accounting periods and perform Period Close Checklist Tasks. This is supported by SuiteAnswers ID 7665 Accounting Period Management. Based on further research, I have found out that the ability to have separate role…

Hi @Divya Unnikrishnan per checking, under this enhancement request, the elimination entry for the intercompany sale transaction will debit the Sales account for the amount of the Invoice and credit the same amount to COGS with no adjustment to the Inventory account. However, this makes the COGS understated and the…

Hi @User_G76FY, to clarify and understand your concern better, can you further give a scenario or example on what you mean by multiple lines are not updated?

Hi @User_WA9MO and @GeorgeV, per checking this might be a potential defect, so we suggest filing a Support Case to investigate this further. There's currently an ongoing issue under #815459 Report > Inventory Backorder > Report Execution Error. Other types of reports were also attached on this issue so this might be…

Hi @Elshami since you mentioned that the period is closed already, the best way to correct this would be to create a manual journal to reverse the entry, Hope this helps!

Hi @Elshami glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @Panadick based on the additional error you've shown, it seems that the period end journal entries feature is not enabled on the associated subsidiary. You can enable the feature for the Subsidiary from Setup > Company > Subsidiary Settings Manager. Click on Settings on the Subsidiary you will use for this and Then…

Hello @Jesper Brantvik, we checked this internally, and their recommendation is to file a Support Case so the localization team can review and confirm if any workaround is available. We would also appreciate it if you can provide the case number once filed. Thank you!

Thank you for providing additional insights, @Chelsea Jacobs! Hi @Maanav Goyal, were you able to check the comments above? :)

Hello @nag_m, were you able to check the comment above? :)

Hello @K Mukesh, were you able to check the comment above? :)

Hi @AMay11 , may we know if you're using an Admin role? Can you also provide a screenshot how the greyed-out field looks like on your end? Kindly cover any confidential information. Thank you!

Hello @Panadick, thank you for the additional information. can you check if the internal id of the subsidiary showing on the error is included in the accounts used in the transaction? If it's not yet included, try selecting the subsidiary or mark children checkbox for the account. Thank you!

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Hola @Jamer Chavarrio, Solo para aclarar, ¿quiere decir que no puede asignar el campo Código de retención de impuestos en la propia página de importación de CSV? ¿Puede intentar revisar en la IU en Producción si el campo de código de retención de impuestos se muestra en el formulario? Según el artículo de SuiteAnswers…

Hello @Panadick, when you mentioned you execute a task from the closing period checklist, can you specify which task is it where you got the error from? Thank you!

Hi @User_FL4CK, to clarify, do you mean having a separate permission to close/reopen the period from the closing tasks available?

Hi @Divya Unnikrishnan per checking, yes this is currently a system limitation and there's no alternate solution provided in the enhancement record. Corresponding offset account in an adjustment journal would generally depend on your company’s accounting policies. Since this involves an accounting decision and out of our…

Hi @Maxeem-83, per checking, new information in your Customer record does not update your existing transactions. The Tax ID will be sourced by your new transactions moving forward. Per further checking, we found an enhancement already logged related to your concern, Enhancement# 87111 Allow a way to change Subtotal and Tax…

Hi @Maanav Goyal , have you tried the Document Number field? What financial report are you trying to customize? Also, please note that Purchase Orders are non posting transaction so they will not be available in reports. Thank you!

Hi @Kip Heinke , glad to have you with us today and thanks for posting here in the NetSuite SupportCommunity! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…