Thanks for confirming, @csmithson, That's what I suspected, which I mentioned in my earlier comment ;)

Hi @User_4B6IN, You can easily change Sales Orders that are in Pending Approval status. Once a Sales Order is Approved, it generates various related transactions, such as Revenue Arrangements, Billing Schedules, etc. It is not advised to make changes to Sales Orders that are Approved. As @Katerina Winklerova-Oracle…

Hi @CMC_CC, To further clarify @Micah Timbol-Oracle's comments, it might be best to set the "Journal Entry Approval" permission to "View" for the custom Accountant Role. That way, the users won't be able to "Approve/Unnaprove" journals. The custom Accountant Role may also need to have "Make Journal Entry" permission at the…

Hi @User_X0ICX, Could you please run the Reports -> Financial -> Unrealized Exchange Rate Gains and Losses report and see which source transaction caused it? Is it possible that the IC JE was edited and the Vendor Name populated last month, which is why NetSuite revalued the balance and a big FX difference resulted in a…

Hi @Christopher Williams, NetSuite built an AP Automation tool to simplify this process: https://www.netsuite.com/portal/assets/pdf/ds-netsuite-ap-automation.pdf It is in the early stages and has a number of limitations (e.g., it only supports parent subsidiary; for auto-payments, you need to use HSBC payment services,…

Hi @User_IJB6M, Here is an overview of NetSuite Cash Management tools: https://www.netsuite.com/portal/products/erp/financial-management/finance-accounting/cash-management-software.shtml I am also enclosing the Banking and Cash360 guides.

Hi @Kedalene, Thanks for confirming that you are using the same template and process but receiving the "The file upload failed" error message during the manual Bank File Import. It might be caused by: Unsupported characters (e.g., ",",) entered by the payers in the Memo column. Unnecessary spaces entered by the payers in…

Hi @Dext3r, Workflow that is set to "Testing" mode would only execute for the owner. If you want to involve others, you must set it to "Released". The leading practice is to test workflow changes in Sandbox before deploying them to Production. If other testers aren't available, you can create several "test/temporary"…

Hi @Kedalene, I assume you are using the SuiteApprovals SuiteApp. Could you clarify what you mean by "even it there is customized workflow"? The Approval Delegation in SuiteApprovals typically works without issues. You can delegate the approvals for a specific period (e.g., the approver is on PTO) or indefinitely (e.g.,…

Sure, let's discuss further to come up with the best option. Could you please advise which Financial Statements you are referring to? Typically, invoice detail/numbers are displayed on AR and management reports only. We might be able to modify the required reports to include the Group Invoice Numbers.

Hi @User_JED7G, I see what you mean. The easiest option would be to: Open the Customer Payment that you linked with the invoice Edit the Customer Payment Clear the "Apply" checkbox or make other modifications (e.g., change the amount or choose another invoice) Save the Customer Payment

Hi @User_JED7G, If the main concern is invoicing, the Invoice Group feature might be a good fit. You can combine multiple invoices for the same customer and send them as one invoice.

Thanks for the update, @Ramkumar Natchimuthu, Could you please provide more context so we can assist you more efficiently? For example: Details on the Saved Search (e.g., is it a System Note search or an Item search with System Note join?) What is the criteria of the Search?

Hi @User_FL4CK, Do you have those reports ready and want to add them to the navigational path? Or would you like to know how to build those Reports/Saved Searches?

Hi @User_8E39J, Once you create a Sales Order with "For Invoice Grouping" checked and generated related Group Invoices, you won't be able to uncheck the "Group Invoices" checkbox on the Customer Record. If you want to exclude future Sales Orders and Invoices for that customer from invoice grouping, you have two options:…

Do you think that transaction should have been in NetSuite and isn't? If yes, it might be best to check the status with the Payroll Functional owner. If you are using SuitePeople, you might need to match the Bank Data to a Payroll Transaction. If you aren't using SuitePeople, then it would be a Journal Entry.

Hi @User_8ZIY6, That's a valid concern. Currently, you can unlock only Purchase Orders, Vendor Bills, and Expense Reports. NetSuite is releasing SuiteApproval enhancements on a regular basis and hopefully, Sales Orders will be supported soon!

Hi @User_RM2YQ, If there is a transaction in your Bank Feed that is missing in NetSuite, you can use the "New Journal Entry", "New Charge," or "New Deposit" options on the "Match Bank Data" page to enter the relevant transaction. Regarding the impact, it will be immediate if you don't have approvals process for those…

Hi @Ramkumar Natchimuthu, The error might be caused by the missing "END" at the end of the Case Statement formula. Can you make the update (...ELSE 0 END) and see if it works? Thanks.

No worries at all - I understand you are dealing with lots of various requests. Please continue posting your questions here and we will help!

You might not be able to build this from Sales Order as the Customer Payment record is "two levels deep," (SO -> Invoice -> Customer Payment), and you can get only to one-level Joins on Saved Searches. Regarding the Unbilled Amounts from your screenshot, my questions are: If one of the Sales Orders is for 2,195.50 and has…

Yes, you can Sum/Group them to show one line per JE if you don't need to see line-level information (e.g., line description, GL Account, etc.)

Also, when you are doing a Transfer Order, do you typically check the "Use Item Cost as Transfer Cost" checkbox? Thanks.

You are correct - NetSuite shows the auto-calculated amount in the "Lines" subtab. This is a calculated field and isn't editable on the form. For Journal Entry Saved Searches, I like using the "Amount (Debit)" and "Amount (Credit)" fields so that each line displays the relevant Debits and Credits. Let me know if you still…

@ER-Sree, Could it be the case that the Average Cost that you see on the Transfer Order is the Item Average Cost * Quantity? Please share a few screenshots to help respond more efficiently. Thanks.

Sure, once it is confirmed the workflow is required, I will share the steps. Could you please try using the native "Amount (Debit)" field in the Journal Entry View/List and see if it gives you the desired result?

Thanks for the analysis, @mark petzold, Your conclusion makes sense and is something I was suspecting, too. In my original formula, I used {customermain.internalid}, hoping that using the customer join from filtered/matching transactions would work, but it didn't. Let me look into a few more formula options and get back to…

Hi @ER-Sree, Sure - I will provide a couple of screenshots to help with the scheduled workflow. I went back to your original post and noticed you created a custom field to show the sum of Debits on the Journal form. If you are trying to show the sum on a Saved Search, instead of using the new custom stored field, can you…

I am glad it worked! If you think you may have more invoices with 0 amounts, you can use this formula, which shouldn't display the result as 0 instead of an error message: CASE WHEN {totalamount} > 0 THEN NVL((1-{taxtotal}/{totalamount})*{amountpaid},0) ELSE 0 END Regarding the Unbilled Amount, I asked a question in…

Hi @User_S8PAJ, It appears to be working for me with "Show Message -> Before User Submit": Can you try again on your side? Here are some reference screenshots: I get the message when Shipping Address on the Sales Order isn't United States. There is no message if the Shipping Address is United States: