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They seem to be passing the credit memo only and not the RMA transaction which is what we expect to get in NS. By sending the CM only we get no transaction other than the new SO. I would want to see the transactions you describe but customer says Loop says they can't process them. I am trying to find out if it is a bad…

Need to understand how other enterprise customers are handling this situation as the Deduction and Chargeback module is only handling a portion of what needs to be handled and is a simple answer to a more complex problem. If you can assure me that similar sized enterprise customers have used this as their sole answer that…

they currently don't have the AR chargeback and deduction module nor have a seen a SuiteApp that would do what they want. Is there one? The chargebacks are deductions from payment by the customer for various contracted amounts for things like advertising or breakage as well as other chargebacks for incorrect delivery or…

Thank you for your assistance on this. You were correct.

It does just go straight to the error. I have a support case issued and will follow up from there but the timing has been an issue to get an answer. Thanks

Cali, Thanks. The Employee record was it. We must have caught some before entering transactions and they are fine and others must have entered the transactions before we caught them. We will have to determine how to handle it from here. Thanks, Rick

Cali, Thanks for the information. We have several employees that have entered in items and are still able to be changed and a couple that have and are not able to be modified on subsidiaries. It may have been timing but we have them both ways so can't determine what the real reason is. We will check on when they entered…

The demand source was Forecast and Orders for this Item on the location of the Opportunity record.