Angela Bayliss · Senior Solution Architect · Silver Crown

We have isolated this to our Na1 customers. Netsuite access throws the 'Account Unavailable' error, and trying to navigate to web sites throws the 'Unexpected Error - Click here to go back'. Filed a support case. Still have new reports coming in... Regards, ~angela

did you try and change the preferred form to the 'standard' form? What was Supports workaround?

Tony, My troubleshooting skills have always been pretty sharp, If you want my assistance to walk you through possibly fixing this yourself, I'd be happy to..... go to setup-customization-transaction forms. Look for your Journal / Bill Forms. Step 1- determine what form is marked 'preferred' in the list. Step 2 - determine…

When receiving a PO how do you partial receive? When creating the item receipt, only tick the boxes next to the items you actually received. This will leave any other lines open to be received in the future.

deleted by user

I'm curious - if you set yopurself up to see 1000 records per list, and you shift-click and delete them, does that cause script execution performance problem like doing the same with DLE does? This may explain what I saw..... but then again, someone walked me through this on the phone, and I was following orders. I may…

Remember to change the list segment size at Home > Set Preferences > Number of Rows in List Segments = 1000. This will allow you to delete up to 1000 records at once, using DLE. Thanks, Hmmmm. Ok guys, it could just be me.. but this is rather time consuming.....process time I mean.

Hi Angela, we created a free bundle that allow mass deletion of transactions. You can make a request to get it at : http://www.erpguru.com/netsuite_add_ons/add-ons/massdelete Best regards, SWEET! I like your style!

Thanks for the feedback, however, the problem is in NetSuite. These e-mails are all in NetSuite.... Still haven't figured out how to delete them all....:( You could try mass update- choose files (e-mails are files attached to something, like a vendor record) in your criteria, you can specify dates, e-mail address, etc)…

I would venture a guess here that you are routing through a path that no longer exists. C:\Users\OOOOO\Desktop>COPY "C:\Users\OOOOO\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\M46R3TCN\integratedshippinglabel2 4470[1].epl2" lpt2 The temporary Internet Files is a major clue. ;)

When this feature first came out, It was explained to me that the relationship is permanent and unbreakable. Somewhere there is an old thread of mine about this. I learned the hard way that the link makes the records interdependent, one inactive makes them all inactive- etc. I logged it up as a 'had to live with.' If…

not much of a difference in firefox or IE in Oregon yet. Will be welcome once it arrives, very much so. thanks Ken

Hi Deniz, to troubleshoot this, you may want to consider looking at the 'inventory activity detail' report. Looking at one of the items you know is off, pull the report based upon the last accurate number (Physical count is a good date to use) This should show you all transactions impacting that item from then to now. You…

Thanks, that helped. Numbers were correct, so we know it's not NetSuite's fault. We found a PO that was marked as "received" back in May but probably it has never been (it wasn't billed either). So I am glad it wasn't "something else" :) awwww, the one thing about NS systems that I see more often these days is the famous…

wow- I feel for you. Listing the defect number in here and asking for help is a great step.

yep- not yet fixed. Another conversation regarding this: https://usergroup.netsuite.com/users/showthread.php?t=14123&highlight=enhancement

sounds like your cache is full. You might try to clear all temp internet files and try again. This tends to happen to me on busy weeks when I forget to empty it daily and am using IE. just a stab in the dark, it might help......:D

we have a number of invoices that were imported via web services which for no apparent reason have an incorrect COGS associated with them. normally the sku is at a $8 cost but these invoices have a cost of $15mil per item and our P/L for the year now shows something like negative $20 billion. editing and saving reverted a…

Apologies for all the confusion over this topic. Recently, it came to our attention via another Issue that "failed login email(s)" were being received by only a single Administrator. We changed this to send to all Administrators, but that was reported by customers as being undesirable as well and was removed. Enhancement #…

Flaw or Gaps is just nomenclature (you say check, I say cheque :D ). Either way, the program is lagging behind the user’s desired workflows. It would be nice to get an answer from NS – what is the determining factor for NS Log-in failure notices? So while we all agree that it would be nice to know, with the roll-out of…

I learned a long time ago as an application designer that all data used by the app should be accessible by the customer administrator. Failing that, someone at that company has to know the answer here if we are wrong, and the simple act of communicating the truth would go a long way. An ER with sketchy details tells us…

I just looked at my company record in NetSuite's account. From what I see, it looks like the log-in failure notice goes to the primary email address for the company record in NetSuite's account. You should be able to contact either your solution provider or NetSuite sales rep to get this changed. Um, I'm not following you…

Currently, there is no method for selecting which Administrator(s) receive failed login notifications. However, Enhancement # 148014 tracks this request. Please add your vote to the enhancement via the Customer Center. Thanks, Ted Since Enhancement center is down there is no way to find the details for this. Not sure I…

could be a chicken with a design flaw. :D One frustrated attitude - $5.00 (tylenol) One 20oz glass of milk dropped on desk - $.75 One Wireless Keyboard - $60.00 One cat woken in lap from milk saturation - bleeding Lobbing an easy pitch to a guy up north in hopes he has a good sense of humor and having underwood come in and…

No worried about challending my answer Angela - part of the beauty of this forum. Currently there is no way for customers to determine which administrator received the log-in failure notification - great enhancement request. This is to which Ted is referring. But, and I'd like to hear this from NS, every account in the…

I am still working on this with FedEx. Should at least have a definitive answer to the question next week. Hello Again Malin. Two weeks to the day and counting. An update would be appreciated.. any update, at this point.

(bump) and here we are, into another week. I feel so alone all of a sudden. :(

Angela, We've made the change to allow multiple packages when shipping FedEx international. The issue # is 151292 and is targeted to the next phase of the fall release, scheduled for 09/04/2008. Thanks. Tom And Ladies and Gentlemen of the Netsuite Community, all of the original hard work the development team has done to…

We must confirm that the same workflow is valid for UPS before we make a behavior change for fulfillments. I can't say exactly when this will be finished, but it's in my queue. want some help with that confirmation? :D

Unfortunately this is not so much a bug as larger design limitation requiring significant UI design and development work... because NetSuite does not associate items being fulfilled with a particular package, and the customs documentation requires a listing of items shipped, we restrict fulfillments to a single package for…