no, there is no audit trail for programming changes.

bad jon, bad.

I attempted to take this subject up with my CFO. I guess that for our company, at least, there is so much residual dissatisfaction following the original botched implementation that he looked at me with a blank look and said- your not serious, are you? Ozlink is kind of pricey- 1k per workstation to set up, another 100 per…

You know what? this would be funny, except I jokingly told my warehouse to just cover the corner with a post it before printing. :( Now it is hysterical. It is such a simple thing.....really, but then again I guess what is simple in concept may be a pain for someone else.

Redi- did you get this to work?

Shipping integration with NetSuite and having it perform like carrier software is not an easy task. We blind ship all the time, and we were able to rig it up by changing account information in the NetSuite account...but this was far from ideal. We are going to do an OzLink shipping integration that will cover everything we…

We are having problems setting up Outlook to work with NS. We have tried this on several of our seats, each downloading the info, however the buttons that are 'supposed' to show up in your outlook after reopening it, are simply not there. What are we missing? go to tools: options: advanced options: other: com add ins:add:…

did you try what I outlined? try removing and reinstalling the right add in. I had problems with this for a while, but once I figured out where these are, it seemed to work perfectly, other than sometimes being slow.

Netsuite can you ask a support rep to call me back during business hours: Monday - Friday 8am to 5pm Central time? I got a call on this on Saturday, June 16th & it stated that they would try again on Sunday?!?! There was also a e-mail that asked if I had a different number because they weren't able to reach me & they would…

snoggers, I really feel for your attitude, when I find something about NS I can praise, I give it my all. If I may ask, do you have advanced inventory? If so, is it still worth the cost you shelled out?

I have contacted FedEx regarding this request, and they asked me the following questions: [LIST] [*]Could you send me the customer name and location? [*]Would an alternate return address work for them, or do they truly need no address at all? [*]If the recipient refuses the package, or it is otherwise undeliverable, what…

c'mon- anyone? can anyone help me here? Surely I am not the only one who has ever needed to do a blind drop ship?

nobody? anybody out there?

Don't worry Angela, I try never to comment on my customers' state of mind ;) Don't we all.... It is working, thanks. Have a great weekend!

I know you are right, but why can an employee approve their own PO in the UI. *sigh* Time to re-re-write our policies . . . -Andrew well, because they are buyers, not execs- silly. separation of duties....;)

but wait- there is more- it seems that someone can also go into the invoices and change the serials there- with no record in the audit trail. The common factor seems to be serials - you can change them with no impact to the history or system notes. Welcome to April.

Malin, my question is a bit more basic than that. Simply put, in what table can bin numbers and serials be found? It is not in any of the item tables, or transactions, at least not where I have seen them. Am I just not looking closely enough, or are they there at all right now? I have not found a way within Netsuite to…

It works for me. I am using IE7. I only opened the one on data mining, but it worked fine.

Good point on the SOX complience. I can understand with expense reports 100% but for a director to have to get a VP to approve a $200 PO seems like overkill. I don't know? Maybe the workaround is to give them access through the UI and not the employee center, either that or get someone on their staff to enter the PO's for…

In v11, we added system note tracking for 'body' fields on transactions, previously the audit trail was much more limited; so there's a lot more auditability than there used to be. The issue with tracking line item changes is that the database of system notes would become unmanageable due to the volume of data. I don't…

Funny how the "usual" level of activity is unusually busy... Perhaps after 6-9 months of hearing this, it's time to re-evaluate the usual level of activity... Just a thought. :) perhaps the activity is because they did re-evaluate support- I think someone is listening, Jon. Just not completely sure who it is. Since we are…

ok, malin, if I may ask one more question- I looked for these yesterday for a long time. I searched the guides. I browsed different tables. Am I losing my mind, or were these tables not exposed? Actually, not sure I want you to confirm I am losing my mind. Anyway, thanks so much, I am off to dive into ODBC.

why, the person who is the first level approver for his cost center, depending upon the matrix approver amounts, of course. He is just an employee, remember. :p

We have employees with the employee center. When they enter a purchase request it gets routed to their supervisor even if the request is below their approval limit. Is this as designed? I would think if the request is within their limit they should be able to approve their own request, No? -Andrew approving your own…

I am seeing that invoices e-mailed from NS are also going into spam. I have been getting many bounced e-mail notices, from invoices as well as sales correspondence. We don't use e-mail campaigns yet, so I doubt that this has the impact on me that it has on others. Even with the volume we do, it is noticable. What is up…

We are on the west coast- we had a terribly botched implementation by Pro Services. We have recovered, and the system is working well, for what we have reimplemented. We have silver support, but the fact is that silver support is relatively useless, and I am becoming very frustrated as I implement new areas, and they only…

ya, well, the whole serialized inventory feature is severely crippled anyways. It was born that way. :( Yeah, well, perhaps it is time for it to grow up then? I haven't seen to many issues with serials, and 95% of our inventory is serialized. This seems to me to be an issue with audit trails- a sort of spillover from my…

Hi Barry, you forgot one scenario- for the sole purpose of making Angela nuts. ;) actually, it was much simpler than that, the warehouse got the paperwork mixed up. The problem is not so much in the fact that they changed the serials, it is in the fact that the audit trail did not show me that. Hence, the paperwork we…

UMM red tail, I read your post a few times before I finally figured out what your asking. When you inactivate an inventory item that has an on hand count- nothing happens to the on hand quantity, it is just inactive. These would have to be manually adjusted to clear out. Why would you inactivate an item that you have…

Hello, We are in the process of implementing Netsuite within our organization and are having trouble with the opening balances in our General Ledger. We started off by passing journal entries to enter opening balances, but doing this doubles up the balances in our general ledger (our general ledger shows an opening…