Alex Joves -Oracle Bronze Crown

Hi @YuliaR! Good day! As per checking, using the created by as a criteria is a limitation and enhancement filed under: Enhancement 286320 SSS / Workflow Manager > Expose Created By under the Fields section Alternate Solution: (1) Create a custom field and default to Current User (2) Create a workflow action script to…

Hi @PaulFleetwood! Good day! The error the 'record has been changed" on a workflow usually occurs when the contents of the email is still being created and/or updated due to the transform action on the same workflow. Some of the solution that has worked was: - Change the trigger to Before Record Submit - Create two…

Hi @User_YXLWU! Good day! Apologies as we do not have an official documentation for the best practices on Field Service Management. However, I was able to find the following when creating an sales order on FSM: As with all FSM SO/Case configuration, the Project must be selected on the Sales Order for it to work with the…

Hi @User_PB6Y8 glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @Tracy Mills! Per checking, this is a limitation and currently filed as an enhancement under: Enhancement 215877 Setup > Customization > Entry Forms > Edit Inventory Detail Form: Ability to Add Custom Fields on the Inventory Detail Form. You can vote for this enhancement on the SuiteIdeas page. At this time, there is no…

Hi @User_K51C7! Good day! As per testing and checking this is currently a limitation of NetSuite since the "Primary Contact" information on the "Customer/Lead" record is a sublist. Currently, only the "Items" sublist on Transaction records is supported by workflows. An similar enhancement was filed for this but for the…

Hi @Tammy Stewart glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @Mike Wondrasek glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @Traci Simon! You're welcome! Please don't hesitate to post here in the community if you have any further questions. Have a good day!

Hi @Marie4455! Glad that you were able to resolve the issue. Thank you as well for sharing the solution, this will greatly help our members if they encounter the same issue. Please don't hesitate to post here in the community if you have any further questions. Have a good day!

Hi @User_XXTWN, On your saved search, kindly try to configure the following under the Criteria subtab: Sub Customer : Balance is greater than 0 Parent Customer : Name/ID is empty As for automating parent/child statements, you might need a workflow script for this.

Hi @Marie4455! We apologize for the inconvenience the defect has caused. Have you informed the support representative regarding the issue on the custom report? They can further check if this is part of Enhancement 101452: Reports > Customize, If a custom entity field (of ordered list/record type) is set as the sorting…

Hi @Traci Simon! Good day! The option to delete is on the center categories. 1. Navigate to Customization > Center & Tabs > Center Categories. 2. Look for the Category used in your dropdown 3. You can choose to remove the values or the entire category itself. You can also check the following SuiteAnswers: SuiteAnswer 10062…

Hi @Connor Fiederlein glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @User 90210-Oracle glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @User_7MHNG glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @Marie4455! You're welcome! Let us know if the behavior is still encountered on the new custom list. If it is still encountered, a support case can be initiated for further investigation as this may be a possible defect. Support team can confirm via an in-depth investigation and detailed analysis. Have a good day!

Hi @Marie4455! Good day! Is the behavior happening on this specific custom list only? If you create a new custom list, is it still reproducible? I tried this on my end however I cannot replicate the issue and the drag and drop feature is working as expected.

Hi @Brian Finlay! Have you seen our previous comment? Let us know if you need further assistance.

Hi @User_K51C7 glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Thank you @Tigran Shahnazaryan for your input! Hi @Brian Finlay! Since this is not feasible via saved search criteria on a workflow, you might want to consider doing this via workflow script.

Hi @RS_RS! Thank you for informing us and apologies on the limitation on the system. You might want to submit it as an enhancement request instead. To request or vote for product enhancement, please use SuiteIdeas page.

Hi @RS_RS! Have you seen our comment above? Let us know if you need further assistance. Thank you!

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Hi @User_O7R0O glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @RS_RS! Good day! Just want to confirm on the concern, does this mean that you want to allow values of Custom Segment to be sourced from an existing List or Record (Production House)? Additionally, In this case, it is advisable to initiate a support case for further investigation as we cannot replicate the behavior on…

Hi @Leonardo Diego! Have you seen our comment above? Let us know if you need further assistance. Thank you!

Hi @User_GATID glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hi @User_1T7OP! Per checking this is currently a limitation and enhancement under: Enhancement 601450: Workflow > Ability to Show Message On Sublist Action Group You can vote for this enhancement on the SuiteIdeas page The alternate solution for this is to create a script. For further information regarding workflows and…

Hi @User_JKDD4 glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!