Tom Dalton · Owner · Gold Medal

After submitting the new page, try wearing a rubber glove on your head and run 3 circles around your office building while repeatedly shouting "hallelujia" (for larger buildings, one lap may suffice). Duhh. That's the first thing I tried. I find that whatever browser I run NS in, I ALWAYS have problems with finding new…

https://www.google.com/webmasters/tools/ says.. Total URLs in Sitemap 1792 Indexed URLs in Sitemap 8 We just uploaded a new sitemap last week. We also got the "too many redirects" error from Google. We make our sitemap using coffee-cup's crawling/indexing software. Help Since converting our web store to NetSuite over a…

NS, ANY WORD ON THIS ISSUE? -Tom

Can anyone say if they are NOT having this "too many redirects" issue with Google? -Thanks, Tom

Well, the "too many redirects" error message was removed from Google, but the extremely low number of indexed URLs remains.

It appears to be fixed now. -Tom

From https://www.google.com/webmasters/tools/

The server was offline for 116 minutes starting at 5:22 AM Pacific time. Less than 1% of our users were affected. This downtime event was counted as downtime against our uptime Service Level Agreement What good is the "uptime Service Level Agreement"? We had a 20 hour outage (WAY over the 99.5%/month service uptime…

Well, we have the big irritations which are the ones that cost us sales (like missing SEO features that are free on much cheaper e-commerce sites) and issues that cost us major losses in efficiency (like broken bin-management that we avoided on the advise of others). Then we have the irritations that simply make us waste…

We are also 100% mac. You may also want to see... https://usergroup.netsuite.com/users/showthread.php?t=2897

Maria, When entering a NS support case I still get an error that says... Quote: Invalid contact reference key 752817 for company 752816.

We are getting the "Time Out" errors like CRAZY. I tried to file a case online, but got an error when saving the case. My case said... Please provide detailed steps to reproduce the problem: 1. Edit an "info item" in netsuite 2. *note: The info item has an iframe that has a link to a NS form 3. click save after editing…

I figured it out. The https://forms.netsuite.com/app/site/... URL that was put into the iFrame (in the info item description field) was causing the problem. I replaced it with a http://www.ourdomain/app/site/... version of the URL and the problem went away. T

Is there maybe a number or comma or some other small thing in a price column other than the first one? Checked. Thanks, but wasn't the problem. If you are using Quantity Pricing and Price levels, make sure to enter a price across all quantity pricing in each level. Checked. Thanks, but wasn't the problem. -Tom

Evan, I notice that the checkout URLs are now all https://checkout.netsuite.com/s.nl/.... and not our domain (since v2007.1). Is that planned or did a preference get reset with the update? -Tom

Unfortunately I deleted the items that wouldn't work (in this case) and started over. My past experience (with this particular bug) has shown me that NS support will spend hours on the phone with me only to say "we will have an engineer work on it" ....then it falls into a endless black hole. I needed the items to work…

For this issue or for the past times that this has happened to us? -Tom

I found another one that tops the redundancy described in this first post in this thread!! Maybe someone can tell me if this also happens in their NS account. The requirements to find this NS MISTAKE are very specific. Going to this record using other paths will not lead to the same bug. Go to a customer record. The…

No problem YongYi. Thats what beta testers do. I'll assume that they entered the 2nd one as well? Tom

HRWG, You also misread my post. Your response does not apply. I never said ANYTHING about canceling or closing an order. If you don't use matrix item options, then you may not know what window I am talking about. -Tom PS: NetSuite, I would like to know your response.

Of topic, but... What CAN we put into the "Value" column that is in the "Mass Update Fields" tab when defining a general mass update for items? I want to make one field = another using mass update. So, I want to copy the contents of "Display Name" into "Store Title". What do i put into the "Value" column next to "Store…

Enhancement #131536 says "Status = Open - Targeted at a Release". What does that mean? Is it part of v2009.1? -Tom

Yes. We use multiple vendors and we would like to update our webstore prices by doing a mass update that uses... Criteria: Item is drop shipped = yes Item is set to display online = yes Mass update applied to field = "online price" Set to Value = "preferred vendor price" * 1.5 -Tom

I guess I could do an item export and import, but I am afraid of those. The data doesn't map right on the import. In other words, the exported file has to be doctored and columns rearranged and renamed to fit the requirements for an import file (unless they have changed it). There was a previous enhancement to make an item…

Does this also mean that using "Lists > Mass Update > Update Prices" we can not set it to... "online price" = "preferred vendor price" * 1.5 ...is that also not possible at this time? I could see how to do it with variables of "entered price" ...but no way if you use multiple vendors and want to use your preferred vendor's…

I'm not terribly afraid of that export/import method anymore, but I do still want a feature where I could do a mass update with a formula... like... "online price" = "preferred vendor price" * 1.5 It would be faster than the export/import method and could be done by a less experienced NS user plus I could save it so I can…

Never mind. Looks like they made a duplication error. It was entered as BOTH an enhancement AND an Issue. Issue 132657 Type = Defect Severity = S2 - Urgent and also... Enhancement 132825

AGAIN NS puts in a BUG FIX as an enhancement. I get a NS ERROR MESSAGE on the screen when trying to work with a list of items that is set to display the column for meta-tags ...an yet it is considered an enhancement and not an issue. So, I guess people have to vote for a "enhancement" or the NS error message won't go away.…

Both 'Sales Units' and 'Minimum Quantity' fields are set on this item. There seems to be a bug when both are set. Until it is fixed, try blanking out the latter, update your matrix, and I think your quantity/price grid will be fixed. Worked like a charm. Thanks, Barry

Yes. The parent and the children are all entered the same and none of them have a "25+" unit pricing. The highest quantity pricing discount (for all items) is at 20. T