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Benefits
Discussion List
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Life Event Error Message Code - DescriptionsSummary: Translation of Life Event Error Message Codes Content (please ensure you mask any confidential information): I have a client asked to get a translation of Error… -
Reinstatement Rule Error After Open EnrollmentSummary: While testing for open enrollment we have come upon an issue around our reinstatement rules not working and producing an error. Content (please ensure you mask … -
Don't see "People to Cover" section when I try to enroll into Benefit CoveragesSummary: Hello Experts, I am trying to enroll a employee into Coverages and tryin to enroll into Employee+Spouse Option but I don't see "People to Cover" section to desi… -
Open life event overrides the coverage start date that was set by a Waiting PeriodSummary: We have a plan with a six month waiting period and Coverage Start is set to be first of month following event. When we process the New Hire life event, the cove… -
web address not showing up at programSummary: Hi, I have added webaddress at the program but it is not showing the link on the program when i add any life event. Could anyone advise. Thanks, N Content (plea…
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How to provide enrolment access only for admin and not employee for few plansIs there any way to restrict employees access to benefit enrollments for few plans. The access to be only given for administrator for such plans. For other plans, the ac… -
Plan Copy Statistics - Foreign keys out of syncSummary: I Ran "Program Information Diagnostic Test" Found a few records under "Plan Copy Statistics - Foreign keys out of sync" section, recentrly I created a few plans… -
How to update HSA/FSA MaximumsLooking for direction on how to update our HSA/FSA maximums. I'm new to our company and Oracle and the person who previously owned this task is no longer around. -
Unable to Default enrollments to dependents when employee returns from LOASummary: Our requirement is when employee goes on Leave of Absence, all his/her enrollments should be end dated. And when employee is returning from LOA after some days,…
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Plan dependency rules - select dependent plan automaticallySummary: Hi, We have a requirement that when employee selects HDHP plan then HSA plan - Employee only option should be selected automatically. Currently it just enforces…
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The Fast Formula used in the Variable Rate is not applying the value.We are using a Fast Formula of the type "Rate Value Calculation." I applied it to a variable rate and set another Formula for the standard rate to apply different values… -
Unable to use DBI item: BEN_PHB_STUDENT_STATUS in Dependent Eligibility TypeSummary: Content (required): We are using a fast formula of type ‘Dependent Eligibility’ to set dependents of type ‘Child’ and whose Student Status is either ‘Full-time …
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BEN_PRTT_ENRT_RSLT Table doesn't get updatedSummary: Whenever we made any changes in the Benefit Enrollment Page, The data (LAST_UPDATE_DATE ,LAST_UPDATED_BY) don't get updated on the Group Medical Plan and Parent…
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Interim rule is not working when using a Fast formula for optional plan ratesSummary: Hi, We have a Fast formula attached to the rates for optional life plan where the rate is calculated based on age, gender and smoker status. However, due to the…
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Unable to evaluate life event Birth/adoptionSummary: Unable to evaluate life event Birth/adoption with the below error. This person has more than $25 selected for HSA. Content (please ensure you mask any confident…
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A cache error occurred in the procedure ben_comp_object.set_object. (BEN-990314)Summary: Unable to process Open enrollment because of this error "A cache error occurred in the procedure ben_comp_object.set_object. (BEN-990314) If the enterprise ID o…
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Auto allocate percentage to dependentsSummary: We have a requirement where we need to auto allocate percentage to dependents. Eg. : User enters percentage allocation to dependents for pf and gratuity in EIT.…
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Redwood enablement in Oracle Cloud benefits moduleWhich are the pages supported by redwood in Benefits module. Is there any document available for the same?
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How to get the latest file for redwood pages with profile options.Summary: Please share the path for the document. (Redwood_Pages_with_Profile_Options_for_23B_-_24C) Content (please ensure you mask any confidential information): Versio…
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Seeded benefit error message has standard text, need to have the text customized for EmpsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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Benefits Program Import ErrorHi, We are doing a multiple country program import. 3 Countries program import was successful, but while trying to import the benefits program for 4th country, the proce…
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How to provide automatic checkout option for benefits plansFor benefits plans where we have several options (employee, employee+spouse etc) – is it possible to set the options up in a way that once one is ticked off, the other o…
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Benefits have been closed for an employee before the 30 daysSummary: Hi Team, One of our client working on testing onboarding process and noticed that the benefits have been closed for an employee before the 30 days. Is there a w…
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SQL Query Benefits RatesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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sql for benefits ratesSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is there a way to setup a Plan with Optional Beneficiaries?Summary: We have many plans that have beneficiaries. In order to reduce the time to go through a New Hire or Open, we would like to setup the optional plans as beneficia… -
coverage setup errorSummary: Content (please ensure you mask any confidential information): Hello, receiving the error message on coverage , when we have defined only flat amount in variabl… -
Is it possible to set multiple templates with different filters in alert composer?Is it possible to set different filters specifically for different templates in alert composer. I am using the alert 'Open enrollment reminder' and the alert needs to be…
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Benefits vendor changing from New York Life to VoyaSummary: Hi Team, One of our client is changing their benefits vendor NewYork life to Voya for few plans for upcoming year 2025, we need to make sure that plans through …