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HCM Communicate
Discussion List
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Is there a way to reformat the anniversary date in Nudges? Currently it is DD/MM/YYYY.Summary: Our anniversary nudges are sending out anniversary dates in the format DD/MM/YYYY, but our employees/managers are getting confused. In this example, it sent out… -
Need guide for recurring journeySummary: Could anyone please share the inputs or steps on how to create a recurring journey? Content (please ensure you mask any confidential information): I have Enable… -
Family and Emergency contact approval issueSummary: how to configure separate approval rules for creating a new family/emergency contact and selecting a co-worker as the contact? What is the appropriate approval …
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Unable to Find the .dat file to Load the employee expense account informationSummary: Hi Team, We are loading the employee information legacy to oracle. we are unable to find the information in template to add the employee expense account informa…
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Error response during rest action - Converting Pending WorkerHello, We recently migrated to Redwood and are running into 'Error response during rest action' issue when converting a pending worker. This is happening on the 'When an…
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wanted to know the table name which stores English department names.we are using the below SQL Query where we are Geeting the chineese department names in the table. But we want english name of those department. Please help us with the t…
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HCM Communicate – Journey Completion Shows 0% Status After CompletionSummary: In HCM Communicate campaign, when the user completes the journey, the status of the Journey continues to display as 0%, even after the Journey has been complete… -
Clarification on 2-Tier Single Assignment with Contract – Add Assignment Button in Redwood UISummary: Dear Team, We would like to clarify the system behavior related to the 2-Tier Single Assignment with Contract employment model. Based on our previous experience…
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Campaign Emails are not sent out to employees in hcm communicateSummary: Campaign Emails are not sent out to employees in hcm communicate after the setup is done. Content (please ensure you mask any confidential information): have ra…
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Jot Title and Assignment mismatch, doesn't automatically update assignment when Job Title changesSummary: We have an issue where employees Job Title and Assignment Name doesn't always match, we know this automatically updates when a person moves from 'Job A' to 'Job… -
Assignment title vs. business title when using Oracle directory searchSummary: Why would business title be different than assignment title when doing a directory search on employees in Oracle Fusion HCM? From previous searches in community… -
How does tokens in Oracle Communicate workSummary: Hi Experts, I would like to understand how tokens in email templates work, as I tried the seeded one and it is not fetching the details from Fusion. For example… -
HCM Communicate – Communication Media Image Not Available in LOV (25-Item Limitation)Summary: HCM Communicate – Only 25 images displayed in template LOV, even though 67 images are active in Manage Images Content (please ensure you mask any confidential i…
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Absence Approval Flow ConfigurationThe requirement for the absence approval workflow is as follows: if the L1 manager’s job designation is “Head,” the approval process should conclude at the L1 level. In …
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HCM Communicate: Can campaign e-mails be linked to Meetings on Teams?Summary: Hello, we have recently showed to our client the Communicate functionality, trying to understand how it could be implemented in their current communication proc…
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Add Warning Control for Duplicate Work Email Across Active WorkersHello, Is it possible to configure a control on the Work Email field so that, when the email address is already associated with an active worker in the system, Oracle re…
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Is it possible to use an eligibility criterion with information external to HCM?A customer needs to use a audiencia criteria that's not an employee HCM attribute. So they'll get the audience in an external data, such as an Excel list or an endpoint … -
Unable to find the eligibility criteria defined for user audience criteriaSummary: I have already defined the audience criteria using the task "Manage Pre Defined Audience Criteria" in HCM Communicate & the eligibility profile is created , how…
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Error when assigning a new Email Sender Profile into the TeamSummary: Error pops up during a new sender profile assignment into the Team Content (please ensure you mask any confidential information): We create a new Email sender P…
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Oracle HCM ME Implementation Steps and the roles to be assigned from Emp,LM,AdminSummary: Hi Experts, How do we implement Oracle ME modules, what are the prerequisites and the roles required from Employee, Line Manager and Administrator point of view…
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Person LOV not appearing in Projects Personnel section of project management - handled on HCM sideSummary: Person LOV not appearing in Projects Personnel section of project management - handled on HCM side. This may be a scheduled process issue? It is working in Dev … -
Hide Feedback Center from Global SearchHello, Which roles or privileges need to be removed to prevent Feedback Center from appearing in Global Search? I have already hidden it using Structure, but it is still… -
when is redwood mandatorySummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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channel typeSummary: The customer has a requirement that 60 days before a contract expires, a notification should be sent to the manager. The notification should include some questi…
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Add Owner LOV under Team Members in HCM Communication Team is blankHi Hope everyone is doing fine! We are performing a POC on HCM Communicate and waned to add Campaign Manager as Owner of the HCM Communicate Team. However, as a Campaign… -
Campaign administrator "Send test email" function not workingIn HCM Communicate, when I am logged in as the campaign administrator, and navigate to Setup & Maintenance > HCM Communicate > Manage Email Templates, I am trying to use…
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Learner does not see the recommended course in Me> Learning> BrowseLearning Admin has created a recommendation to an employee. However the Learner does not see the recommended course in Me> Learning> Browse. Neither in Featured nor in r…
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Admin is not able to find Absence withdraw option in Redwood PagesSummary: When HR user tried withdrawing the absence, the withdraw button is not showing in redwood pages. We have enabled all necessary profile options and added absence… -
Has anyone experienced issues when enabling the Spanish language pack?Summary: Has anyone experienced issues when enabling the Spanish language pack? Content (please ensure you mask any confidential information): Version (include the versi… -
Email Delivery Details Error after 25D releaseSummary: With the new release (25D) the email delivery details report does NOT anymore show all the delivery information that was previously available. The list does not…