Work Orders and Service Logistics
Discussion List
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How to disable Service Address source values in Service request standard fieldSummary: In our current implementation, we are using "Service Address Source" field on Service Request and Work Order pages to select the source for the address that nee… -
Service work order: mass update functionalitySummary: Service work order: mass update functionality Unable to find mass update option in adative search for the work order object Regards, Mohammed Hyder
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No QueryNO Query
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How to disable few values in Service Address Source fieldIn our current implementation, we are using "Service Address Source" field on Service Request and Work Order pages to select the source for the address that needs to be …
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Service Work Order License QuestionSummary: Can we create a Generic Service work order from Oracle Fusion Service and charge the parts, labor charges in service logistics and post? When I looked at the op…Balamuralikrishnan Vembu 47 views 0 comments 0 points Started by Balamuralikrishnan Vembu Service Logistics
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How to populate Address in work order when there are no contacts maintained at Site LevelSummary: The client is not having Contacts maintained at Address level in CX. How to populate the site address and time zone in Service work order. Content (please ensur… -
unable to get the value of StatusCdMeaningability to default a value using expression Text field: Expression return WorkOrder_WorkOrderToWorkTracker_Src?.ServiceRequestView?.Title -- Able to get value return Wor…
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Need Work order audit Backend tableSummary: Greetings, We need to extract report on the Work order audit record to understand several updates done on the Work order for data analysis. We are looking for t… -
How to set a field value when the value of another field changesSummary: Hi community, I would like to set the value of “Category” when an Asset is selected. Note that “Category” is a custom field. I was trying to use a event listene…
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Unable to enter the one-time Address in work orderSummary: Hi Everyone, When I try to create a Field Service work order in Fusion, the one-time address page does not appear, and I'm unable to add a one-time address.Rechal_Shiny 29 views 2 comments 0 points Most recent by Radhika Abhyankar-Support-Oracle Fusion Service -
What is the logic of defaulting Return from and ship addresses in Part Details page? (SR Classic UI)Summary: When we create a return for repair or parts exchange the the return from and ship to addresses are defaulting to addresses which are not match the current asset… -
Order Number to be updated on the SRSummary: We have a requirement where Order Number should be updated on the SR when an order is created from Parts Order tab. Since adding order lines and creating an ord…
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Cancellation of Activity in OFSCSummary: After an activity has been created, scheduled for a specific date, and assigned to a resource in OFSC, how long (exact timeframe) do we have the option to cance…
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How to do billing for service work order if there is no service logisticsSummary: Oracle has not sold to client Service logistics as client does not have Oracle Order Management. How to do billing and costing ? Content (please ensure you mask…Hardik Gupta 3 views 1 comment 0 points Most recent by Ellen Beres, CPQ Product Mgmt-Oracle Configure Price Quote
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How to apply adjustments in Service Work order from Subscription ManagementSummary: As a standard flow, if there is Service Logistics any adjustments available in Coverages are applied. Example Discount is 100%. Content (please ensure you mask …
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Create Purchase Order or Requisition from Fusion Service Work Order pageSummary: Create Purchase Order or Requisition from Fusion Service Work Order page Content (please ensure you mask any confidential information): As part of latest releas…Bhargav Nandanwar - Trinamix 27 views 0 comments 0 points Started by Bhargav Nandanwar - Trinamix Service Logistics
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Can I add Historical workorders in Fusion Service cloudcan I add historical Service work orders in Fusion B2B clouds with all Available Status (Started ,completed, scheduled ) And with all past dates ? As I cant see the Serv…
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Issue with "Create Generic Work Order" Page in Redwood UISummary: Hi Team, We are currently facing an issue with the "Create Generic Work Order" page in the Redwood UI. When clicking the option to create a generic work order, …
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Service Work order OFSC attachment description not coming from OFSC (Redwood)Summary: Greetings, We have an urgent requirement to fulfill on the redwood work order attachment field where we are not able to see the description on the attachment. W…
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Service Work Orders - How to restrict work Order records/ transactions based on Business Unit?Summary: How to restrict work Order records/ transactions based on Business Unit? For Example: BU1 User should not have access to the BU2 records and Vice Versa. Content…
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Issue with Create work order, + sign greyed out.Summary: Dear Community While trying to create a work order, the plus sign is greyed out. Is there any seup that I might be missing with the org? I dont think it is an a…
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Ability to track ownership of Installed Base AssetsHi members , We want to understand if there is any possibility to maintain an "Owner" field in Installed Base Asset that is out of the box, this will enable us to track …
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Set default value from Service Request to Field Service Work orderSummary: Hi All, I am trying to set the default value from Service Request to Field service related Work Order. Below is the code Please let me know what is wrong with t…
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Default Ship-to Address Type in Parts Details Page - Redwood UISummary: Default Ship-to Address Type in Parts Details Page - Redwood UI Content (please ensure you mask any confidential information): Navigation: Open WorkOrder > Part…
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Ability to Customize Transfer Order Details page under Parts order SectionSummary: Ability to Customize Transfer Order Details page under Parts order Section Content (please ensure you mask any confidential information): Hi, We would like cust…
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Need to default value in Installed Base DFF based on a DFF in PIMHi team, We need to default a value in a DFF in Installed Base Assets, based on the corresponding value of a DFF from PIM for that Installed Base item. How can we achiev…
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Oracle Field Service Maintenance Accelerator Work Order BillingHi everyone, We're using the Oracle Field Service Maintenance Accelerator to sync our Maintenance Work Orders (MWOs) from Fusion Maintenance to Field Service. This part … -
How to show the name of the work order area?Summary: Hi, does anyone have any idea why I see the bucket ID and not the name in the field? I need to show the name instead of the ID. Thanks. Content (please ensure y…
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Get Work Order Details for a Service RequestHi We have a requirement to get the Service Request details along with the associated work order detail in a report. A possible join can be the the SR Number and Work Or… -
Update WO field to Multi Select choiceSummary: We have a Fixed Choice field: temporary_data_c which is currently set as Single Select Choice List - can it be changed to Multiple Select Choice List ? Please n…