Configuration
Discussion List
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How to make changes in the standard debrief plugin in oracle field service ?Summary: To get billing types in the OFS Debrief plug-in from Fusion, set up a connection between Oracle Field Service and Fusion Service Logistics. Then, configure the … -
How to Identify and Update Linked Activities in OFS?Question: Hi everyone, I am working with linked activity templates in Oracle Field Service and would like to clarify a few things: Updating Linked Activities: If we upda… -
OFSC Map layer API's can process GDB files ?Summary: Dear All, There is a requirement from one of our customer to integrate ESRI to OFSC. At customer end ARGIS version is 10.8.1. In Oracle documentation's it says …
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Is there a method to rename "Missing Quantity" to "Quantity" in the Required Inventory list ?Hello Oracle Community, We are working with the Required Inventory section and have a couple of configuration concerns related to the quantity fields displayed. Please r…
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ESRI Integration with OFSCSummary: Hi Team, There is a requirement from one of our customer to integrate ESRI to OFSC. At customer end ARGIS version is 10.8.1. In Oracle documentation's it says i…
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Is there a way to separate each inventory list on each different screen?Is it possible to separate each inventory list on each different screen? Currently, my client uses the activity inventory list to request parts for the activity. For exa…
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Collapsing organization unit in Dispatch console is not working, hierarchy is not visibleIn Dispatch console, I cant able to collapse the organization unit, and the hierarchy is not followed, all the buckets created under the organization unit are shown in a… -
Activate route button on activity details screen ofscSummary: Is it possible to place activate route button on activity details screen Content (please ensure you mask any confidential information): Instead of starting the …
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Oracle Field Service Maps Distance CalculationHi everyone, We have a client requirement in Oracle Field Service and are looking for some guidance! Basically, we need to calculate the distance a vehicle travels from … -
How do i capture signature of technician with new Fusion Field ServiceSummary: Need to capture the technician and customer signature at the end of activity and save it for report generation on later stage. Content (please ensure you mask a… -
Has anyone successfully used inventory properties in message scenarios to set an activity propertyWe need to validate that inventory items have been added to activities after creation and would like to use a filter highlight activities that have missing inventory doe…
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funcionalidad de ORC para extraer texto de fotos.Summary: Información sobre la funcionalidad de OCR en Oracle Field Service Cloud Content (please ensure you mask any confidential information): Hola a todos, Estoy inter…
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Viewing Installed Inventory through FormsSummary: We are passing the inventories section to the bulkupdate API to add installed_inventories to an Activity. The response indicates that one of the actions perform…
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Can 'Missing Quantity' be renamed to 'Quantity' in the Required Inventory list?Hi Team, We have a query regarding the quantity fields in the Required Inventory section. Kindly refer to the attached image. Requirements: Rename 'Missing Quantity' to …David Samuel R 21 views 1 comment 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Automatic Routing of bundled activities in OFSSummary: "Unable to fit bundling policy constraints" - Error in Routing Run Content (please ensure you mask any confidential information): Requirement: We have a require…
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Sharing truck in OFSSummary: We would like to have Inventory locations in OFS independent of Technicians / Resources. Content (please ensure you mask any confidential information): In OFS, …
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Is it possible to exclude travel time from the time spent on-site during site inspections?Summary: I need to ensure that travel time is not included in the site inspection time for customer visits in OFSC. The goal is to have the system only track the actual … -
The Activity Ratio button in the Parts Ordering standard action screen is read-onlySummary: Issue: The Activity Ratio button in the Parts Ordering standard action screen is read-only and cannot be selected. Help Needed: Looking for guidance on why this…
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will Default value tonumber("12.8764") function strip off decimal ?Summary: will Default value usage in usertype i.e. tonumber("12.8764") function strip off decimal ? i tired this but it didn't save the converted value in integer proper…
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Validation with regular expressions of form fieldsHi! I want to add validation to a form field using a regular expression but I get the following error: Does validation with regular expressions have any limitations? Tha… -
Oracle Field Service Fusion Application for attachment propertyHi , I’m currently working on setting up the Fusion application within Oracle Field Service (OFS) so that it can be selected when creating an attachment property. Howeve…Akshaya Pradeep S 33 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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We want to customize the route page button colours. Could you guide us to a theme file where we canSummary: We want to customize the route page button colours. Could you guide us to a theme file where we can add CSS? Content (please ensure you mask any confidential in… -
ACTION REASON FIELDS DOESN'T SHOW IN THE ACTION SCREENHI, We added DFF to the Action Reason screen called: "Real Salary Increase Flag" (PER_ACT_REASON_USG_DFF Add DFF to action reason (edited) AND to PER_ACT_REASONS_DFF (e…
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Handling Attachments sent in the form of URLs from Oracle Fusion in Oracle Field Service (OFS)Subject: Handling Attachments sent in the form of URLs from Oracle Fusion in Oracle Field Service (OFS) Summary: In our project, we are creating Oracle Field Service (OF…
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filter condition string to number conversion during conditional operator checkhi, we have string property containing numeric values likes 12.345 eg test_prop{string}=12.345 i'm creating a filter condition for comparison purpose but unable to find …Digvijay Karasi2 31 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Stock Item Return Process in OFSC with WACS Integration and Truck Inventory ManagementHi Community, We are currently in discussion with a client regarding the stock item return process and would appreciate insights on how this can be effectively managed w…
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activity_alerts content validationSummary: Hi, is there any way to validate the content of the activity_alerts property using displays conditions or within message scenario? I've tested these two options…Antonio Carmona 71 views 9 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can we send multiple assets as part of WO to activity using maintenance OFS accelerator.Summary: We face issues when we try to push multiple Assets in one Work order through the maintenance OFS accelerator. Content (please ensure you mask any confidential i…Sidharth Bhamare 11 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Is it possible to edit the "Non-Working Time Warning"-message to make it more visibleHi, Our customer asked us to increase the visibility of the warning message when you try to set the schedule of an active technician to non-working time. There is only t… -
Need to get time zones from OFSC (Config > Display) to populate plugin dropdown for API usageSummary: As an OFSC Plugin Developer, I am currently working on a client requirement that involves retrieving the list of company time zones defined under Configuration …Akhila Sai Yerra 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service