Configuration
Discussion List
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Always enable end button in activity screen in OFSSummary: Our client has a requirement to enable "end_activity" button always, is it possible to do that in OFS? Content (please ensure you mask any confidential informat… -
Can we access Plugin using APISummary: Can we access Plugin using API. What is the use of Plugin-readOnly Option in Config→Applictaion—>Metadata API? Content (please ensure you mask any confidential … -
Is there any way to include more fields in Edit Required Inventory screen?Summary: I want to add custom fields (such as "Inventory Name" with a text property) to the Edit Required Inventory screen. Is it possible to include custom properties h…
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Lower environments access security - Training/Test/DEVSummary: As a Business we have Multiple instances of Oracle Field Service Cloud used for user training, user acceptance testing (UAT) and system development work (DEV). … -
After 25A, is Banner(Pre-built data visualization reports for ADW) displayed once per instance?Summary: When we download the reports and configured tables in the application details page. The Banner will not be visible once you have already downloaded the reports.…
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not able to view warehouse in OFS to install required inventory item from warehouse resource.Summary: we have requirement, using warehouse resource we want to install required inventory on activities. 1- we have added warehouse resource in bucket and we added it…Sidharth Bhamare 13 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
OFSC PLUGIN QUANTITY ALLOWEDSummary: OFSC PLUGIN QUANTITY ALLOWED Content (please ensure you mask any confidential information): We would like to know the permitted number of plugins that can be up…
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can we add a custom value in maximum segment duration for a single day in multi-segment activitySummary: Can we add a custom value in maximum segment duration for a single day, while configuring multi-segment activity in the Activity type For Example, I need to sel… -
How to Block Push Notifications During Unscheduled or Future Routed Dates?Summary: We have set up push notifications using the Message Scenario with the Collaboration Delivery Channel on our iPad (scenario will be launched when Activity is Mov…
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limitation of APP usage on specific DevicesSummary: Need to force users to use OFS mobile App on specific devices Content (please ensure you mask any confidential information): Our Customer has strict policy on m… -
Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting WarningsTitle: Custom Message Boxes or Alerts in Oracle Field Service Cloud (OFSC) for Highlighting Warnings Hi everyone, I have a question regarding the way alerts and warnings…
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Data Defect in Daily Extract Report after adding the Properties Field in Daily ExtractSummary:Hi Team, We have faced the data defect issues in Daily Extract Report whenever we have added the one properties Field 'OSN_STB_Main_Serial_No',due to this 5 prop…
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How to enable MFA for the oracle B2B fusion service cloudwhen a user logs into the Oracle Fusion Service application there must be one more mobile factor authentication. How do we achieve this?ManiKarthikkokkonda 12 views 1 comment 0 points Most recent by Bodhisattwa Mukherjee-Oracle Fusion Service
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Error update login policyHi, I want to update the maximum number of sessions in a login policy. When I change the value, I get an error with the policy label indicating that spaces are not allow… -
How can I update a custom property on activity entity from OFSC plugin ?Summary: whts the best way to update a custom property defined at entity ( activity ) from ofsc plugin , (by not using OFSC API calls) ?. Is close and update methods in …
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Created activity booking date time showing different from Resource Date time in Oracle Field ServiceSummary:Hi Team, We have faced the errors as Created activity booking date time showing different from Resource Date time in Dispatch Console of Oracle Field Service. Co…
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message Scenario Placeholder for Activity end time when it crosses midnight.Summary: We use message scenarios to interface data over from Field service to Service Cloud. Currently when an activity is completed in field service a message is trigg…
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How to get Debrief Plugin code in 25A.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to display the values of an enumeration property in sorted order?Summary: We have a requirement to display the values of an enum property in sorted order. Values are 30,60,90,120,150,200,230. By default, it gets displayed in the order…
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Update method in Oracle field service Plugin is not workingSummary: I am on the route page of a technician, and there is a plugin button. When I click it, it will show all non-scheduled activities. I want to update an activity u…
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Hiding Actions Menu from Dispatch ConsoleSummary: Is there a way to hide or remove the highlighted menu options (Print Route, Export, and Book Activity) from the Actions dropdown in the Dispatch Console page? W…
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How can I Create Collaboration Group?Summary: I am trying to create Collaboration group Subsystem>Collaboration>Click on (+) Sign I do not have "Collaboration with groups" specific to my organization. How d… -
Using a 'Geolocation' property when creating an activity manually in OFSSummary: I believe the answer is no, but… Is it possible, using only OFS configuration, to take the coordinates supplied in a 'Geolocation' property that's populated whe… -
Single user managing dispatch and debrief functionsSummary: We have a requirement where a user logs into the Dispatch Console to build the day's route and in the 2nd half goes out to work as a Technician. Content (please…
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How to integrate APEX DB Table:VFQ_WFM_ACTIVITY_HISTORY in Daily Extract for Reporting in OFSCSummary: Hi Team, We have APEX DB Table: VFQ_WFM_ACTIVITY_HISTORY where Old Value and New Value column present. Kindly let us know how to integrate APEX DB Table: VFQ_WF…
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Time to send notificationsSummary: Good morning, How long does it take to send 1K message scenarios at the same time? Are they sent in batches or all together? Greetings. Content (please ensure y…
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Possibility of Adding a new time zone to OFS Available Time Zones listHi Team, We have resources operating in the Arizona Time Zone (GMT-07:00), but we are unable to find it in the OFS time zone list. Since Arizona does not observe dayligh…
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Ofsc validation to check if current date is greater than start date of an ActivitySummary: We would like to implement a validation in Oracle Field Service Cloud to ensure that a field is made Read Write only when the current date is always greater tha…Prashant Pandya 32 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
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Oracle Field Service - The Manage Configuration.Summary: From the manage gant view, how do you configure the information displayed on the activities? From the admin user type view of the manage, the activities have th…
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Which type of Field to add so that QR code captures the time in Custom Forms ?Hello, We're trying to add a custom field (property) to a custom form with data entry as Barcode/ QR scanning to capture the time when the QR was scanned by technician i…Nalsoft Pvt Ltd 21 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service