Configuration
Discussion List
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OFSC-Is it possible to Include HTML Content, Image, attachment in Message Scenario?Summary: In OFSC-Is it possible to Include HTML Content, Image, attachment in Message Scenario? Content (please ensure you mask any confidential information): I have a r… -
Is possible to add a conditionary field to HCM Fusion login page?Summary: Hello community, we have a a requirement to change the log in page, and make a dependency of the visible fields depending of a dropdown list, something like thi…User_OBSDB 1 view 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Human Capital Management
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is_day_changed how it worksSummary: We need to know how is_day_changed works Content (please ensure you mask any confidential information): We need to know how is_day_changed works to see if we ca…
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Browser multiple tabsDear community team. From the tests that we have performed we have noticed that the backend of the OFS seems to keep track of the details of a user on a single session b…
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MIME type to the file property in Oracle Field Service so that it supports the CSV files as wellWe have a use case requiring CSV files to be added as attachments, but the file properties do not list a supported MIME type for CSV. If anyone has a workaround or exper…
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Unusual Blue Line Seen on OFS Dispatch ConsoleSummary: A sky-blue line is appearing on the OFSC Dispatch Console for a specific user, while it is not visible to others. We were unable to reproduce this issue from ou…
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Regex in a property resets after pressing enter for next lineSummary: Regex resets after new line in property Content (please ensure you mask any confidential information): We are using a regex inside a property which checks that …Nektarios Spanos-Oracle 2 views 1 comment 0 points Most recent by Nektarios Spanos-Oracle Field Service
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Language translation for pluginSummary: The plugins are created in English. How to make plugins multilingual for users ? Content (please ensure you mask any confidential information): OFSC provides OO… -
Fusion Field Service - Users created in FFS without External IDSummary: For an already existing user in Fusion, we have added the field service technician resource role, and followed the instructions as per below documentation https… -
How to Handle and Started Activities When Technicians were unable to End themSummary: Hi Oracle Community, In Oracle Field Service (OFS), how should we handle scenarios where a technician starts an activity but forgets to end it, either due to hu… -
Support for "OR" Conditions in Custom Filters for Oracle Field ServiceI would like to inquire whether Oracle Field Service currently supports creating custom filters that use OR logic between multiple conditions on custom properties. Speci…
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OOTB option to provide a label to a hyperlink instead of the complete URL clicking which navigatesThe requirement is to create a hyperlink within the Resources page such that clicking to which the URL is opened. Currently the approach used is creating a property with…
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The activity End Time is available in Daily Extracts but not in other Integration Channels**This post was created as part of a How to Service Request (SR) Summary of the question: In the Daily Extracts configuration, under Applications there are some very use…
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Update user login via APISummary: I am trying to update the user login property via the REST API, I get a 200 response on PATCH /rest/ofscCore/v1/users/{login} but the login property is not upda…
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How to send email to dispatcher when multiple dispatchers are assigned to a bucket?How to send email to dispatcher on activity completion when multiple dispatchers are assigned to a bucket? Scenario: I want to configure a Message Scenario to send an em…
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Open File Property via Plugin?Is there a way to open a file property that was set (on activity or resource) via Plugin for display purpose? For example, a PDF has been set to a resource property. Whe…
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We want to stop users from activating route in OFS in future timeWe want to stop users from activating route in OFS in future time. Is there any configuration that we can change?
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Embed the signature in the PDF using Plugin - OFSCHi Everyone, I am developing the plugin to generate the PDF for the Activity task using JSPDF library .I have almost completed that. But the pain point for me here is I …Kiranprasanna Dhanasekaran 53 views 8 comments 0 points Most recent by Kiranprasanna Dhanasekaran Field Service -
Light and Dark mode to Mobile ContextSummary: Dear All, There is an requirement of light and dark mode option, Is there an option for the user to set light mode or dark mode in mobile contexts? which provid…
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Is there any documentation for the May Application Deployment 3 as used to have for the Weekly Pack?Summary: Documentation doubt Content (please ensure you mask any confidential information): Hi, I would like to know if there is any documentation for the latest update …Luiz Felipe N M Nogueira 101 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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want to place validation in a form where pass all check box is selected, all values should be passI want to set validation in a form where the "pass all" checkbox is selected, which means all values should "pass" in all remaining properties.
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how control start button by locationSummary: Hi everyone. Currently, OFSC has an alert that sounds when a technician is not in a correct location or is in different location to the started activity. But an…
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Issue with Where is My Technician Link VisibilityHello, I'm experiencing an issue with the visibility of the Where is My Technician functionality. I added my email address to be able to test the configuration, but I'm …
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REPLAY: Oracle Fusion Field Service 25C Release Deep Dive (aired August 27th 8 AM PT / 11 AM ET)Watch the replay of the Oracle Fusion Field Service 25C Release Deep Dive Webinar Summary: Watch the webinar replay of our quarterly Oracle Fusion Field Service Release … -
OFS Attachments Sync with Fusion Service – Multi-Work Order ScenarioSummary: We have a scenario where multiple work orders (WOs) are created under a single Service Request (SR) in Fusion Service. Each work order represents a multi-day jo…
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Query on Adjusting Travel Time via OFS API During 'Enroute' StatusHi Team, In the OFS UI, when an activity is in the 'enroute' status, we have the option to manually adjust the travel time. We wanted to check if this adjustment can als…Anusree Sahadevan 21 views 3 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service
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Usage and Purpose of Oracle HCM application in Oracle Field Service CloudSummary: Hi Team, We are currently working on technician sync integration between Oracle Field Service Cloud and HCM and have come across the Oracle HCM application unde…
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How to set outbound message e-mail adress in service request messages as default?Summary: In the messages subtab of Service Request Object I want the E-Mail-Channel to be set as default. Content (please ensure you mask any confidential information): …
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Clarification on 90-Day Activity Retention Period in Oracle Field ServiceSummary: Hi Oracle Community, I’m looking for clarification on how the 90-day activity retention period works in Oracle Field Service (OFS), both in the UI and when usin…
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How to hide a plugin in OFS mobile application?Summary: I need to show a plugin only on the web and hide it for the OFS mobile application. Is there any way to achieve this functionality in OFS Content (please ensure…