Configuration
Discussion List
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Journey notifications in case of multiple assignmentsSummary: There are two active assignment for an Employee. Journey task Performer is Line Manager. Journey notifications are going to Primary Assignment Line Manager but … -
Supported geometry types in OFSC map layersSummary: In Oracle Field Service Cloud (OFSC), when setting up a map layer, are we restricted to using only point-type layers, or are other geometry types supported? -
Can we open OFSC plugin pages using direct URL in another application ESRISummary: Hi Team, Scenario: We have setup integration between OFSC and ESRI Field Maps. We have created a plugin (Let's Say A) which takes user to ESRI Field Maps where …Nishant Mahajan 1989 58 views 10 comments 0 points Most recent by Nishant Mahajan 1989 Field Service
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A reminder set to trigger 18 minutes before the technician’s ETA isn’t sending the notification.Summary: A reminder scenario is set up to trigger 18 minutes before the technician’s ETA to send a collaboration notification. The notification is not being triggered ev…
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Difference between Oracle Field Service and Oracle Fusion Field ServiceSummary: Hi Team, Do we have any document explaining the difference between functionalities in "Oracle Field Service" and "Oracle Fusion Field Service" or if someone can…
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Offline Plugin guidance apart from OFSC official documentation.Summary: Hello Folks, I am working with OFSC from couple of months and I encountered one challenge to work with OFSC plugin which will be working as Offline using plugin…
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Does attachments-OCI Object Storage Properties work in offline modeSummary: Hi Team, We have created an OFSC form where we have exposed Attachments-OCI object storage properties. So, we wanted to check: If user is offline, will he be al…
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Duration Consideration in Asset Details plugin for History Work ordersHello Folks, We are working with Asset Details plugin and we required some important information to check for the login behind the Historical work order fetched from SCM…
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is it possible to re-order activities from My Route PageSummary: Hi Team, We can re-order activities using "Position in route" field in Activity Details. Is it possible to re-order activities from My-Route Page, Dispatch Cons…
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Integration between Oracle Projects and Oracle Fusion Field ServiceSummary: Content (please ensure you mask any confidential information): Hi Team, We are exploring the integration between Oracle Projects and Oracle Fusion Field Service…
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Visual Builder plugin developmentSummary: Hi, I have a few questions related to VBCS plugin development: Can a VBCS plugin be developed in Visual Builder or can also be done in Visual Builder Studio? Af…
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How can we create a custom template for a dropdown virtual field, replicating OOTB behaviorSummary: We need to add a field-level on-change trigger to a virtual dropdown field, but are unable to do so using the out-of-the-box (OOTB) template. We're seeking guid…
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Default customer profile classSummary: In our project, we have created a custom profile class. However, whenever we create a customer from the UI, the system always assigns the seeded Default Profile…
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how to inactive the enumeration value of a property in OFSC using REST APISummary: Hi Team, we are trying to inactive an active enumeration value using OFSC Rest API. However, it is throwing a validation error "Validation failed. Enumeration l…
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Is there a possibility to view any integration failures from OIC to OFS?Summary: We would like to enable any logging for ongoing/incoming transactions into OFSC via OIC. This is required to fix any failure from the upstream to OFSC. Currentl…
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Validate a string property to allow user to enter 'DD-MON-YY'Summary: We have a string property bringing in date, we would like that to be a RW property with users entering or overwriting the value in the field. How do we use Prop…
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Meter Reading Plug-in Purpose, Property Entry Responsibility & Technician Workflow in OFSSummary: Content (please ensure you mask any confidential information): I have installed and configured the Meter Reading Visual Builder Plug-in in Oracle Field Service …
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New Screens option in Release 25D - single screen configurationSummary: In the release notes for 25d the below is stated: 'For Fusion Field Service customers, screen configuration is now shared across all user types, eliminating the…
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Is it possible to set custom icon in Main Menu Tab while adding it as External Application PluginSummary: Hi Team, We have created a plugin with type "External Application" and we are adding an external URL in the plugin. We are adding this plugin in left Main Menu …
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How to restrict 'Next Activity' selection to only the next in sequence and 'None Ordered'?Summary: Need to update the ‘Next Activity’ selection logic to restrict options to the next assigned activity and any ‘None Ordered’ activities only. Content (please ens… -
Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…
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Always getting the critical Error in the debrief plugin changeSummary: Hi Everyone, getting this Error In the debrief plugin no idea what to do .when I open the plugin I am getting this error. for over requirement we did some chang… -
debrief completionSummary: We have added Debrief plugin as one of the steps in a Workflow and want to mark the step as Complete(checkmark) once the debrief is submitted. Is there a field …
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Can we re-name "Start" status button based on Activity TypesSummary: Hi Team, We have a request from customer to re-name "Start" status button to "At-Job Site" for work order activities and to "Start Lunch" for Lunch activities. …
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Creating a Filter on Completed Segment Status in Oracle Fusion Field ServiceHello @Dima Buldakov We are trying to create a filter in Oracle Fusion Field Service based on the segment status, specifically targeting segments marked as "Completed." …
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Can we have En-Route and Start button for all activities in My RouteSummary: Hi Team, In My Route page, we see En-route and Start buttons only for the top activity. But request from customer is to have it for all the activities, so that …
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Ability to change resource type iconsSummary: Hi Team, We are looking for an ability to have different icons for different resource types with same role. For example: we have two resource types, Crew HQ and…
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Capturing travel start time on Activity DetailsSummary: Hi Team, We need to capture travel start time when a user clicks on en-route and starts his travel. We could not find any OOTB field capturing this time. Can yo…Nishant Mahajan 1989 53 views 7 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Do OFSC message scenarios support offline modeSummary: Hi Team, Wanted to check if message scenarios are supported in the offline mode. Do we have any documentation to refer. Thanks Content (please ensure you mask a…
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Voice/Speech to Text support in Oracle Field Service Cloud Mobile AppsSummary: Hi Team, We have a requirement to convert voice to text while filling details in a plugin. We have plugins created for Activity Object. Technicians will open th…