Collections Work Area
Discussion List
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When do Customers appear in collections delinquent infotile?1.The Issue is sites are not showing in Correct Collector Dash board /Delinquent Tile 2.Account Shows in Dash board/Delinquent Tile but all invoices are at current but n…Madhu Sudhan rao K N 32 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections -
Collections scoring based DUNS number and Number of years that the customer has been doing businesscan we create scoring based on DUNS number and Number of years that the customer has been doing business.Umamaheswara Rao Manukonda 2 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
Credit Memo application Via LockboxSummary: Is it possible to apply the credit memo in the overflow (record4) using the auto lockbox BAI2 extended generic format Content (please ensure you mask any confid…Kapildev Parnapalli 12 views 1 comment 0 points Most recent by Jazmin -Oracle Receivables & Collections
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Is the Business Unit parameter to be entered mandatorily while scheduling Advanced Collections jobs?Summary: We have over 40 BUs defined in Fusion and want to actively use Advanced Collections module. The Business Unit parameter is optional in all the jobs such as: Col…
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External Collections Strategy Task Integration isn't enabled message when using RestAPISummary: I'm trying to assign a Collection strategy to a Customer via the RestAPI : fscmRestApi/resources/11.13.18.05/collectionStrategies The error response is: This se…Phil Brine 46 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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why is the collections strategy not changing when an older invoice is paidSummary: I am using the Account Age of Oldest Overdue Transaction data point. I have a strategy setup based on the oldest invoice outstanding which starts with a friendl…
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Is it possible to have multiple dunning letter email body?Requirement is that to have multiple dunning letter email body. Email body would be configured in "Manage Collections Preferences". But is it possible to have different …Hemanth Buccapatnam Tirumala 11 views 1 comment 0 points Most recent by Sowjanya Karri Receivables & Collections
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Collections Dashboard - Expected Amount and Expected Data table detailsSummary: Need to know the source table that holds the below marked fields - Expected Collection Amount and Expected Collection Date. Able to get the Unpaid Reason from t…
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Collection Strategies Change Strategy - History of previous strategy work itemsSummary: When a change strategy is performed it replaces the existing strategy on the delinquent transaction with the work items attached to the new strategy. How can we…
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How can you put a collection strategy on hold in Oracle fusionHello all, We have a requirement to put collection strategy on hold. We expect that once the strategy is on hold it will stop all collection activities on hold. Once hol… -
Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 59 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections
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Do we have Collector Performance Dashboard in Oracle Fusion Financials?Summary: Is there any metric or report available to show collector performance in Oracle Fusion Financials? Content (please ensure you mask any confidential information)…Sukanta Saha-Oracle 4 views 1 comment 1 point Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Enable notes access at Customer Level in CollectionsSummary: Enable notes access at Customer Level in Collections Content (please ensure you mask any confidential information): We have one requirement to enable create/Man…Rohit Kumar Singh 135 views 4 comments 0 points Most recent by Swapnil Kashid Receivables & Collections
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How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 38 views 4 comments 1 point Most recent by Praveen Gopalakrishnan Receivables & Collections -
Credit memo is not generating, when dispute is created in collections.After creating a dispute, credit memo is not generated.Fredrick Ignatius 29 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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How to bulk upload info on mailstop at customer site address levelSummary: Hi Experts, How to bulk upload info on mailstop at customer site address level?Pls help. Content (please ensure you mask any confidential information): Version …Aditi Agrawal2650 2 views 1 comment 0 points Most recent by Aditi Agrawal2650 Receivables & Collections
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Send Dunning Letters log says contact information is missing for customer, we require SQL queries.Summary: Send Dunning Letters log says contact information is missing for customer; we require SQL queries to create custom report to add these error detail of the custo…
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Update strategies after being in useSummary: Hi I'm supporting a high edu client, I've configured many Strategies Groups (which is Enabled and In-Use) , Now, business requires to stop strategies group task…
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No collectors display in the Manage resources workspace in collectionsSummary: There are no collectors displayed when I open the Collections icon in Oracle cloud and click on manage resources. I have run all the various jobs in order as de… -
Why Credit Memos are not displayed in Collections Dashboard > Transaction tab?Summary: Why Credit Memos are not displayed in Collections Dashboard > Transaction tab? Content (please ensure you mask any confidential information): Hi, We have create…
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how to disable change strategy button oracle fusionHow to disable change strategy button at Collection dashboard, oracle fusion cloudSauravS-Oracle 12 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
collection strategy is notSome old transaction was having older strategy assigned as per the previous setup , now i change the strategy in manage strategy assignment and then assign the strategy …
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Regarding oracle collection notesHi @Deepak Singal We have used third party tool to load collection notes into the system, among 100% of the date we are trying to load 12months data but unfortunately sy…User_O5PC5 11 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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API not available for updating AR Collection strategy taskSummary: Not able to update Collection Strategy task at transaction level. We want to update the collection strategy task status/start date/end date at transaction level…
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strategy work item error and it;s not moving to next work item taskI have assigned automatic strategy and in which 4 work item was assigned SOFT LETTER SOFT CALL MODERATE LETTER MOD CALL FINAL LETTER MANUL CALL After assigning strategy …charanjeet 21 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Strategy is not assignedWe have created – Scoring Strategy Completed, customer account profile base strategy assignment When we run collection processes, Refresh Receivables Transactions for Cu…
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Strategy assignment skipped as no valid Transaction segment assignmentAnyone knows how to overcome this error - Strategy assignment skipped as no valid Transaction segment assignment found while checking transaction Level Strategy for In a…Dhruvjoshi23 1 view 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections -
Does it mandatory to configure the mail server for dunning letter?Hi All, Does it mandatory to configure the mail server for dunning letter? Can we not use the oracle.com server, It works for invoice print and customers statement. Than…Gotham 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Receipt FBDI bank not appearingDear all Kindly find the below: 1 - Receivables - Create receipt in spreadsheet 2- Fill all my data ( the currency is EURO and the conversion type is user and the bank a… -
Cloud Adv Collections 24B (11.13.24.04.0)-How to change subject line & From Email on Dunning letterWe are using Oracle Fusion Cloud Applications 24B (11.13.24.04.0) How do we change the subject of Dunning lettes from "Collection Notification" to say, "Past Due Invoice…Sireesha Kumbhari 31 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections