Customer
Discussion List
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Unable to Edit the Reciprocal Flag in Customer Account RelationshipsHello, We created a relationship between two customer accounts with the reciprocal flag left unchecked. Now we would like to update this relationship to enable the recip… -
Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…
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How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit AuthorizationsSummary: How to Nullify PAYMENT_TRXN_EXTENSION_ID for Inactive Debit Authorizations → In the RA_CUSTOMER_TRX_ALL table, there are transactions associated with an inactiv…Sachi Jain-Oracle 24 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…Tushar Rana 28 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…
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Email being sent to customer when address is incorrectSummary: We're experiencing some issues with email addresses when it comes to customers. When "Print Receivables Transactions" is ran, for some reason there are some ema…
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Bulk Update of Customer Site Profiles using Web ServiceSummary: Bulk Update of Customer Profiles using Web Service Content (please ensure you mask any confidential information): Hi - I have used the SOAP Web Service to updat…
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How to create Customer Site Profile using SOAP and assign Collector?I’m trying to create a Customer Site Profile in Oracle Fusion using SOAP services. I need to assign the Profile Class as "DEFAULT" and set the Collector as "Default Coll…
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Customer Email Address for Manually Created Contact Point is not updating through FBDI.Hello, Trying to update customer contact point email addresses using the FBDI template with the two sheets "HZ_IMP_PARTIES_T" and "HZ_IMP_CONTACTPTS_T". After loading an…
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Not able to import customer profile sitesSummary Not able to import customer profile sitesContent Team, We have followed this note (How Can Customer Account Level Profiles be Imported, After Customer Account Re… -
Credit Classification 'AR_CMGT_CREDIT_CLASSIFICATION'Summary: Hi, Can anyone explain how credit classification is used in the credit mgt flow and what's the usage for each of the seeded code such as low risk, moderate risk… -
Can we hide the Private Checkbox at Customer note?Summary: We have requirement that all users with the access should be able to see the notes added by other users. User should not see the private checkbox while adding o…Pallavi Gopal-Oracle 3 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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How to delete customer contacts at the tables which is not seen in the UISummary: For one of our customer, invoices are sent to email id's that are not in the distribution list as per customer account or site level contacts. We found that Ora…
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Security role for taking credit card paymentsI would like to know if there is a role or a workaround that will allow a user to take only credit card payments. I was going to try to use the Billing Portal for intern…
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Significance of Credit Limits at Late Charges tabI would like to know the significance of Credit Limits uder Late Charges tab in customer account profile. If we are updating Order Credit Limit to NULL under 'Account P… -
how to configure review and submission before merge requests are fully processedSummary: I need to know how to reverse or review a merge. Content (please ensure you mask any confidential information): Version (include the version you are using, if a…
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Upload Date Type DFF Attributes via Customer Import Template FBDIThere is a Business requirement to define DFF of a date type at Customer Account, Customer Site, Customer Site Use, Customer Organization Profile, Customer Person Profil… -
CDM License for Customer Ship to SiteSummary: Is it possible to end date a Customer Ship to site and avoid getting it in the AR transaction LOV without CDM license? Content (please ensure you mask any confi…Rajat Aggarwal 19 views 3 comments 0 points Most recent by Jigyansa-Oracle Receivables & Collections -
How not to print unapplied receipts into customer statementsSummary: We are testing feature sending the customer statements and would like to know Is there any option not to include unapplied payments and on account amounts into …shivakumar.gurram 9 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Guidance on Send Dunning Letter Process: Inconsistent Behavior Across CustomersHi All, Greetings!!! I am reaching out to request assistance regarding an issue we are facing with the dunning letter process in our system. We have observed that the pr…
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Customer upload error -oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored outSummary: I have encountered this error during customer upload through spreadsheet - oracle.as.scheduler.ExecutionErrorException: Child Jobs Errored out Attached log file…
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Daily Direct Debit Limit for CustomersSummary: I have a requirement to set Direct Debit limits on Customers based on their agreement with the client. Currently there is no OOTB functionality to manage this. …
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Require Customer daily Auto-debit limitSummary: Our client wants to have Customer daily auto-debit limit so that if direct debit is setup, they can restrict the payment from customers to a defined amount irre…Vrinda N-Oracle 12 views 2 comments 0 points Most recent by Ben Werkheiser Receivables & Collections
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Guidance Needed: Sending Customer Statement PDFs Directly to Printers in Oracle Fusion ReceivablesHello Oracle Community, I'm reaching out for advice regarding printer configuration and document distribution within Oracle Fusion Receivables. Scenario: After running t…
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Is it possibile to update customer data using FBDI "Upload Customer"?I just need to add the registration number of many customers existing in Oracle, and we need to use the FBDI, is it possibile to do it? when i tried I read that error: "…
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Customer bulk import - Possible to generate a Batch using ApiSummary: Is there an API to create a batch in fusion? Content (required): When using the bulk customer import dataload template it is first required to generate a batch …Stephen Taylor 535 views 14 comments 0 points Most recent by Shyam Anand S Receivables & Collections
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How to Mandate the Tax Registration Number Based on the Account Address Set Using Page ComposureSummary: Description: I am looking for guidance on how to configure the page layout to make the Tax Registration Number field mandatory based on the Account Address Set.…
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How to create profile history at registry level using Oracle APISummary: Hi Team, I am trying to create a profile history at registry level for a customer account using below SOAP API. /fscmService/ReceivablesCustomerProfileService?W…Tamilselvan Natarajan 16 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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enter a combination of the CUST_SITEUSE_ORIG_SYSTEM and CUST_SITEUSE_ORIG_SYS_REFSummary: I am geting this error when i am trying to import both BILL to and Ship to for the same ID Content (please ensure you mask any confidential information): Why do…
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Need help with query that fetches new and old value of a bank account on a customer siteSummary: Customer bank account audit trail report. Content (please ensure you mask any confidential information): We have enabled audit trail on external bank accounts a…