Journeys
Discussion List
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In Journeys, Can One Task be required and optional for different countriesSummary: In Journey we have a task Passport which need to be optional for some countries and required for some countries, is it possible to achieve this via one task or … -
Redwood Journey Reminder Alert Content Type - Update Required?Summary: Hello, Good day! I noticed after redwood update in each task, Notification tab - Reminder there are 3 options for content types When you switch to redwood, by d…
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Link ORC Actions to journeysSummary: We have a requirement to link the ORC actions to Journeys. Example: Promote action > move to HR > this should trigger promotion journey. global transfer > move …
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25A New Feature : View Journeys Analytics - Unable to viewDoes the new functionality require any additional access or anything need to be turned on? We are unable to view the analytics for any Onboarding journey.
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Calling Document Record Deep link from Journey Task with Person ID ParameterDear Oracle Customer Cloud Connect Community, I hope this message finds you well. I am encountering an issue while attempting to call a deep link from a journey task wit…
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Nudges Not WorkingSummary: Hey all I have configured multiple Nudges for Journeys in multiple instances and no matter what, the notifications aren't getting sent out. I even did it on the…Sophia S Englehardt 297 views 9 comments 0 points Most recent by Ferly Satya Arnawa Harsono Journeys -
How Checklist task owner will see attachments once employee uploads the documents for tasks?Summary: How Checklist task owner will see attachments once employee uploads the documents for tasks? Content (please ensure you mask any confidential information): How …
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SQL to fetch the journey template configuration along with all task attributes of by tab in RedwoodSummary: SQL to fetch the journey template configuration in readable format along with all tasks and it's attributes values by each tab in Redwood or a report which give…
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In Journeys when clicking on application task throwing errorSummary: When logged in as an employee and goes to Application Task of the Journeys it gives error- You can't access this task because you either don't have access or th…
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User receives journey task notification even though the AOR of the user has been end datedSummary: In our journey configuration, we have set of journey tasks that where performer is selected as Area of Responsibility say 'HR Specialist'. We have a scenario wh…
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Employee unable to view assigned JourneysUser has been manually assigned two Journeys, however, user not able to see any Journeys within Me > Journeys > My Journeys tab User also not able to see any Journeys wi… -
Guided journey - How to change a task position on UI?Summary: We set a Guided Journey on a section in Termination page, we would like to change its position since it is displayed at the bottom of the page Content (please e… -
Video Type Embedded URL is not working for onboarding task?Summary: Video Type Embedded URL is not working for onboarding task? Issue:- Error Message:- YouTube refused to content Content (please ensure you mask any confidential …
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Is there a way to configure Line Manager task so that Worker could see it and/or see Comments thereSummary: We have defined Journey where there are two tasks. One for Line Manager and enabled Comments. In Display Settings we have setup 'Allow' for 'Comments' for all P… -
Task notes not coming to users in 25CSummary: In 25C whatever new tasks we have added, its Notes are not appearing to the users. Happening with manual, External URL tasks We ran the ESS processes for ingest…Raj Banerjee_Highstreet 14 views 2 comments 0 points Most recent by Raj Banerjee_Highstreet Journeys
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Where can logs be viewed for journey task allocation with activation criteria?Summary: We are trying to identify where can logs be viewed for journey task allocation with activation criteria? I have not received an adequate support from other post… -
In 22B, how to build Fast Formula for ACTIVATION CRITERIA of a journey taskSummary: In 22B, Jouney tasks can be set up based on ACTIVATION CRITERIA which need working with eligibility profile and fast formula. Need to know details on how to bui…
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Is it possible to migrate/load guided journeys from one environment to another?Summary: Hi, We have setup guided journeys in our UAT environment and we want to move them to PROD. What is the best way to migrate them to Production? Apart from the se… -
Assigned Journey Task does not change from Deferred mode to Initiate mode after delaySummary: Assigned Journey Task does not change from Deferred mode to Initiate mode after delay time complete instead still in Deferred mode , kindly share your experienc…
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How to default My task for JourneySummary: Hi All, I need some suggestion from your end that when we login as Onboarding HR and navigate to My client group→ Journey I can see Organization Journey tab is …
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How to restrict Journey visibility in Explore tab?Summary: Hi experts, we are currently working with Journeys that has tasks based on Area of Responsibilities. is there a way to restrict the Journey visibility in Explor…
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Is there a way to trigger a journey when someone becomes a manager?Summary: We are looking at building a journey for new people leaders. Is there a way to identify those who are becoming a manager using an eligibility profile? If not, i…
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Admins Can't See Assigned JourneysSummary: Redwood Journeys - Assigned Journeys does bring back results. I'm an admin and have always been able to see whatever searched Journey was out there. For some re…
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Allocate Journeys Through a Schedule ProcessSummary: Customer has a requirement to trigger a journey to the entire population not based on the actions or events Content (please ensure you mask any confidential inf… -
How to set the Report Path on a Guided Journey Task?Summary: We would like to create a task in a Guided Journey with Task Type on Report Content (please ensure you mask any confidential information): Hello experts, We are…
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How/Where to view log of Journey assignment for eligibility?Summary: Hi, We have a journey that needs to be assigned based on an eligibliity containing a fast formula. The formula checks if there has been a change from a certain …
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How to add the Guided Journey to the Redwood page so it renders directly, without requiring a bannerSummary: We want to add the Guided Journey on the Redwood page so that it renders directly on the page, without requiring the user to click a banner or hyperlink. This i…
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Benefit Enrollment Application Task Error PER-153243Summary: One of our customer facing the issue that "We have had two employees in the last month that have been converted from a pending worker to an employee and have ha…
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Manager appraisal notification to go out 45 days and 15 days prior to probation end dateHi Team, My client want a Manager appraisal notification should go out 45 days and 15 days prior to probation end date. (15 days reminder should only go out if no respon…
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Journeys - Export eligibility profileFor Journeys, is there a way to export and import the eligibility profiles?