Journeys
Discussion List
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Nudge reminders are not sent for onboarding JourneysSummary: We have created a new nudge plan to send Reminders to the employee's when the onboarding Journey is not completed after 30 or 45 Days. We have created new nudge… -
Not able to pass parameters from Guided Journey to BIP (Journey Page)Summary: Not able to pass parameters from Guided Journey to BIP (Journey Page) Content (please ensure you mask any confidential information): Hi team, we created a guide… -
Assign Journey when a Contact updates their nameWe have a requirement to notify the Benefits team any time someone changes a contact's name through the People to Cover page. I've seen in other posts that this is not p…
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Assigned journeys not visible in My client Groups >> JourneysSummary: Hello We have created the journeys as Category as Person, we cant able to see the journeys under my client group and he/she is not getting the email or notifica…
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How to Create multiple Notification for offboarding type journey 'Exit Survery'Summary: Creating Exit Survey using offboarding type journey 1st trigger the survey notification to 14 days prior to last working day (achievable) 2nd trigger if survey …
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Are HCM nudge notifications routed through Test Notification Email Address?Summary: We've seen in testing that HCM nudges are by passing the Test Notification Email address in our lower environment which was not something that we expected. We s…
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why the guided journey questionaire responses are cleared out approximately after 1 daySummary: Dear experts, We see that the guided journey questionnaire responses are cleared out approximately after 1 day.. however the answers are present in tables hrq_q…
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How to trigger Journey after creating a Pending Worker via HSDLSummary: I have set up a template to create a Pending Worker using HSDL. After uploading the data, Journeys is not triggered. I have the Journey configured to be trigger…
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Guided journey at section level shows at the bottom in redwood pageSummary: Guided journey at section level shows at the bottom in redwood page. When there are many records for the person as in the screenshot below, the guided journey b… -
Force complete Journey Action is missing for HRSummary: We are facing an issue where Force complete journey Action is missing for the HR Shared services. In Checklist display settings force complete journeys action i…
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Fast Formula for New ManagersSummary: We are trying to use a fast formula to identify employees becoming a manager for the first time. Content (please ensure you mask any confidential information): …
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Assigned journeys not visible in My client Groups >> JourneysSummary: Hi Team, I am facing a weird issue to view journeys in My client group » Journeys. My account has person ID attached and have necessary roles/privileges (Super … -
SQL to fetch the journey template configuration along with all task attributes of by tab in RedwoodSummary: SQL to fetch the journey template configuration in readable format along with all tasks and it's attributes values by each tab in Redwood or a report which give…
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How to debug the Participation and Rate Eligibility Fast Formulas in Journeys without RLOGSummary: Since RLOG is now only supported for Time and Labor fast formulas starting 25B, is there any alternative or workaround to debugging the Participation and Rate E…
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Journey Layout Options - Summarized task list not available in 25DSummary: We’ve received the 25D update in our development environment, and according to the release documentation (link), there should be a new Journey Layout option ava… -
How to cancel on going Journeys in case the Employee is Terminated/ResignedSummary: Content (please ensure you mask any confidential information): How to automatically Close/Cancel any on going Journey/Tasks in case the Employee has been Termin…
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Journey Completion criteria issue due to task should have 2 Preceding TasksSummary: Content (please ensure you mask any confidential information): The scenario we have is a Mix of Journey Completion Criteria Setting a Task with 2 Preceding Task…
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How to Reduce response box size in questionnaireSummary: Hello everyone, we are configuring Journeys for our customer and I have a question about it: when creating the questionnaire we set the Plain Text Box as the Re…
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Journey task is not getting Reassigned to a new PersonWe are reassigning a Task to some other user and the task is not getting reassigned to the new person despite showing the message that Task is Reassigned. Note the follo… -
Redwood Guided Journey - Analytics Task for WorkerI am creating a guided journey for the Assignment section of the Employment Info Responsive page. For the new Guided Journey Redwood setup page, I am using the analytics… -
How to see if journey template is saved as personal journey template from backend?I want to see this key in backend , is there any query to find this key in any table . I want this "Save as personal Journey template" key from backend is their any way …
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AllocateChecklist HDL not reflecting in Journeys screen for employeeSummary: We have successfully loaded AllocateChecklist HDL for an employee, but it is not showing up in Journeys, or under Person management > Allocated Checklist Conten…
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How to initiate a preboarding journey for global transfer or add assignmentSummary: How to initiate a preboarding journey for global transfer or add assignment. Global transfer and add assignment is done via ORC. Here need to initiate a preboar…
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Redwood Guided Journey in VB StudioI'm trying to add a Guided Journey to the Performance Document page. But when I fill in the Journey Code and the Task Code, nothing happens. And in VB Studio, there are … -
Error: Journey Task Performer cant add attachment to save in DOR of the Assignee (Employee)When a journey task is assigned to an employee and while responding he/she add attachment, Application throws error "We couldn't upload the attachment to document record…
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Inactivate Gatekeeper Law ChecklistHi, We are not using the checklist in our application, but seeded Gatekeeper Law checklist can be accessed by the admin users. How we can inactive the checklist or hide …
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How do you inactivate Gatekeeper Law checklist?Summary: Content (required): Wondering how to inactivate the Gatekeeper Law checklist, as it appears to have been delivered as active and we cannot edit the delivered ch…
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SQL query to show the Journey and Journey Task detailsSummary: Hello! I'm asking if anyone here has a sample SQL query that shows the values showing the details in the Journeys Redwood Page. The main concern I have is that …
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Can we define Contact Information displaying at each task level in a journeySummary: We are not able see the contact information name and email details in each of the journey tasks. At task level display settings of contact information all are c…
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Disable notification base on ACTIONSummary: Hi Expert, For New Hire Journey we are using 90 Days expire days notification should trigger Performer is Employee and Owner is HR. Now the pain issue if employ…