Help Desk
Discussion List
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HTTP 403 when accessing REST API crmRestApi/resources/latest/hrHelpDeskRequestsSummary Unable to access REST API for crmRestApi/resources/latest/hrHelpDeskRequestsContent The documentation for HRHD Rest API is at https://docs.oracle.com/en/cloud/sa… -
RESCHEDULED: HCM – HR Helpdesk (HRHD) Office Hour October 2020, 30 October 2020, 10 a.m PT - SubmitContent Due to unforeseen issues, this event has been rescheduled to a later day. Apologies for the inconvenience. An updated announcement with the event details will be…Heather Hagedorn- Cloud HCM-Oracle 22 views 2 comments 1 point Most recent by Sona Srinivasan-Oracle Human Capital Management -
Difference between Help Desk and HR Help DeskSummary Difference between Help Desk and HR Help DeskContent Hi, We have below two Offerings * Help Desk - (where we can enable feature for HR Service Requests) * Servic…Christopher Jothi - HCM-Oracle 144 views 3 comments 3 points Most recent by Christopher Jothi - HCM-Oracle Human Capital Management -
HCM – HR Helpdesk (HRHD) Office Hour August 2020, 28 August 2020, 9 a.m PT - Submit QuestionsContent Submit your questions for the HCM – HR Helpdesk (HRHD) Office Hour August 2020 session to have them answered during the live event. Post your questions by postin…Heather Hagedorn- Cloud HCM-Oracle 48 views 7 comments 1 point Most recent by Lynda Huebsch-Oracle Human Capital Management
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OTBI with 2 effective dates parameter analysis not workingSummary Defalting From date(1st day of month) and to date (Current date). If we change the date then report not fetching any dataContent Hi Team, I have created an analy…User_2025-02-01-03-43-13-079 38 views 2 comments 0 points Most recent by User_2025-02-01-03-43-13-079 Human Capital Management -
Adding Person Number for HRHD OTBI ReportsSummary Adding Person Number for HRHD OTBI ReportsContent Have any customers created an OTBI Report for HR Help Desk that includes the Person Number of the Primary Point… -
HCM – Coaches Corner: Product Office Hour - HR Helpdesk (HRHD), 26 June 2020. 10 a.m. PT - Submit QuContent Submit your questions for the HCM – Coaches Corner: Product Office Hour - HR Helpdesk (HRHD) session to have them answered during the live event. Post your quest…Heather Hagedorn- Cloud HCM-Oracle 36 views 0 comments 1 point Most recent by Heather Hagedorn- Cloud HCM-Oracle Human Capital Management
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Considerations for successful remote Cloud implementationSummary Five considerations for remote cloud implementation
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Meaning of assignment statusesSummary Meaning of assignment statusesContent Can someone explain meaning of each of the below assignment status or any doc would be helpful. Active - Payroll Eligible A…Vaibhav DL 131 views 2 comments 2 points Most recent by User_2025-10-31-01-06-01-706 Human Capital Management
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New: Oracle HCM Cloud COVID-19 ForumContent Don't forget to check out the new Oracle HCM Cloud COVID-19 Forum for all things COVID-19 on our online customer community — Cloud Customer Connect. This is a pl…Heather Hagedorn- Cloud HCM-Oracle 76 views 0 comments 1 point Most recent by Heather Hagedorn- Cloud HCM-Oracle Human Capital Management
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How to view transaction details after approvedSummary How to view transaction details after transaction has been approvedContent I am trying to view the transaction details that were submitted, but when I go to BPM …User_2025-01-25-01-21-45-482 114 views 8 comments 0 points Most recent by Aliasgar Khambhaty-Oracle Human Capital Management
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Person Customer to be hired or Used in Help desk as contactSummary Person record being shared acrossContent Hi, My impression is that person record is shared across but I am not able to see why Workers are not available as Conta…Prateek Parasar - GTUK, ACE Pro 50 views 2 comments 1 point Most recent by Prateek Parasar - GTUK, ACE Pro Human Capital Management -
Release 13 Using the Transaction Console (Doc ID 2430452.1)Summary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Release 13 Transaction Console comprises three work areas: 1. T…Dr Surlina Yin-Oracle 1.6K views 17 comments 15 points Most recent by Mohit Aseeja Human Capital Management -
Discipline Management and Grievance Management in HRHDSummary Are Discipline Management and Grievance Management is part of HRHD?Content I saw employee relations in one of the sessions on HRHD are these functionalities bein… -
HCM – HR Helpdesk (HRHD) Office Hour September 2019, 27 September 2019, 8a.m. PT - Submit QuestionsContent Submit your questions for the HCM – HR Helpdesk (HRHD) Office Hour September 2019 session to have them answered during the live event. Post your questions by pos…Heather Hagedorn- Cloud HCM-Oracle 65 views 3 comments 1 point Most recent by User_RE6U6 Human Capital Management
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HCM HR Help Desk Module and Tracking/Managing SOPsSummary Looking to see if anyone has implemented to manage and track SOPs.Content I'm looking to see if anyone has implemented the HR Help Desk module of HCM to track an…Craig Phillips 114 views 2 comments 1 point Most recent by marina zhurovich-135217 Human Capital Management
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Human Resources – HR Helpdesk (HRHD) Office Hour September 2019, 6 September 2019, 10 a.m. PT - SubmContent Submit your questions for the Human Resources – HR Helpdesk (HRHD) Office Hour September 2019 session to have them answered during the live event. Post your ques…Heather Hagedorn- Cloud HCM-Oracle 61 views 2 comments 3 points Most recent by User_RE6U6 Human Capital Management
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Implemented HR HelpdeskSummary HR Helpdesk ImplementationContent Is anybody implementing or implemented HR Helpdesk? Would be really useful to understand the challenges and issues faced in thi…AnshulGupta7 236 views 8 comments 4 points Most recent by User_2025-02-04-15-03-34-723 Human Capital Management
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Garden Leaves - EMEASummary How are the Garden Leaves captured in OracleContent Garden Leaves are usually given in the EMEA region (specific countries) where - • Employee is Still Active fo…User_2025-02-05-14-55-14-309 154 views 6 comments 1 point Most recent by User_2025-02-05-14-55-14-309 Human Capital Management
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HR Help Desk Implementation Time FrameSummary Looking for a high estimate on timeframe for implemenation of the HR Help Desk Module in HCMContent I know this is a pretty vague question but i'm looking for a …Craig Phillips 82 views 3 comments 0 points Most recent by User_2025-01-28-01-50-47-122 Human Capital Management
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Login page customization for cloud applicationsContent Hi All, Have anyone ever tried login page customization on your cloud application? any luck for this with R12? Best Regards, Malindra PadmaperumaUser_2025-01-25-01-40-58-089 69 views 6 comments 1 point Most recent by Neeraj Jha-80775 Human Capital Management
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HCM – HR Helpdesk (HRHD) Office Hour July 2019, 26 July 2019, 10 a.m. PT - Submit QuestionsContent Submit your questions for the HCM – HR Helpdesk (HRHD) Office Hour July 2019 session to have them answered during the live event. Post your questions by posting …Heather Hagedorn- Cloud HCM-Oracle 75 views 15 comments 1 point Most recent by Ella Goodliffe-Oracle Human Capital Management
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Cannot customize page by country or organization levelContent Hello; when hiring an employee, I would like to make Gender field mandatory just for Italy and not for US. However, when I customize by country or organization l… -
HCM – HR Helpdesk (HRHD) Office Hour June 2019, 28 June 2019, 10 a.m PT - Submit QuestionsContent Submit your questions for the HCM – HR Helpdesk (HRHD) Office Hour June 2019 session to have them answered during the live event. Post your questions by posting …Heather Hagedorn- Cloud HCM-Oracle 36 views 10 comments 0 points Most recent by Kirstin Normand Human Capital Management
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Docs on Responsive DesignContent HI Experts, Did anyone have docs on responsive design(Profile options)..? Version 19BUser_2025-02-05-04-17-04-394 44 views 2 comments 2 points Most recent by User_2025-02-05-04-17-04-394 Human Capital Management
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HCM Cloud Temp Passwords, Login Reporting, Mass Loads to User AccountsSummary Most of our employees do not have a work email, therefore we had Oracle load a special temporary password to our conversion of 6000 China employees. Employees no… -
HCM – HR Helpdesk (HRHD) Office Hour May 2019, 31 May 2019, 10 a.m. PT - Submit QuestionsContent Submit your questions for the HCM – HR Helpdesk (HRHD) Office Hour May 2019 session to have them answered during the live event. Post your questions by posting a…Heather Hagedorn- Cloud HCM-Oracle 41 views 0 comments 0 points Most recent by Heather Hagedorn- Cloud HCM-Oracle Human Capital Management
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Release 13 Global Human Resources Configurable Email NotificationsSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Configurable email notifications provide customers with the abi…Dr Surlina Yin-Oracle 318 views 13 comments 17 points Most recent by Dr Surlina Yin-Oracle Human Capital Management
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Join in live now - HR Helpdesk (HRHD) Office Hour April 2019 Featuring Yum! BrandsContent Yum! Brands' next stop in their HCM Cloud journey was to be one of the first to transition from On-Premise PeopleSoft HR Help Desk to Oracle's newly released and…Heather Hagedorn- Cloud HCM-Oracle 44 views 0 comments 1 point Most recent by Heather Hagedorn- Cloud HCM-Oracle Human Capital Management
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Change fields approval notification by emailContent Hi, How to modify email template for notification of change approval or entry of degrees in skills and qualifications? I need to include the name of the degree, …Mirtha Antequera Borges 90 views 4 comments 1 point Most recent by sameer ashturkar Human Capital Management