Get Started with Redwood: Oracle Cloud SCM and Purchasing
Category 235
Discussion List
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'Edit Schedule' option for schedule processes unavailableSummary: We needed to get a list of the scheduled processes that are currently running automatically and cancel some of Content (please ensure you mask any confidential … -
Export standard coverage / Entitlement RulesHi everyone, We needed to export all the data from standard coverages / entitlement rules as we need to validate if all the categories are listed. We tried using "Export…
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Setting Up Estimate Approval from Customers in Oracle Fusionthe scenario is, the bus arrives at the depot, and ask for a repair, now we need to provide an estimate of the repair and once approve we will create the corresponding w… -
maintain maintenance history against work order for customerWe want to maintain the maintenance history against the work orders for walk-in customers. is this possible if yes please provide work around
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Replace Secure 32 with an Oracle solutionCurrently there is the Secure 32 system for printing checks, there is a problem that it is being discontinued, for this is there an Oracle solution to cover the function…FERNANDO RUGEIRO 32 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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I am not able to edit Organization page in CDM using Page ComposerSummary: I want to edit the Search tab to hide certain fields and make certain mandatory in the Organization page in Customer Data Management. I tried using Page Compose…
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How to access account records via URL in Oracle Sales Cloud?Summary: How to access account records via URL in Oracle Sales Cloud? Content (required): Wants to create a link, the user can access a specific Account record via this …
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In Webservices, how can we integrate with external webservice by passing a dynamic tokenSummary: We have a requirement to send the Opportunity status to an external webservice, but by using a dynamic token which is to be generated from a url everytime. how … -
Copying Attachment from OEC to SiebelSummary: Currently we have a Button created on Service Request Header. On click on the button, we are sending/copying SR header data from OEC to Siebel. We are using the…
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Sharing View for GroupSummary: i'm trying to share my Views to other Users in the BPM Worklist but in Groups Filter, i'm not able to find any relevant group or role to share with, the custom …Hussain Ghuloum 32 views 1 comment 0 points Most recent by Wendy Horowitz-Oracle Fusion Applications Administration -
If a User schedules a process in Paas, can I see it with another User in Saas?I have a requirement that an administrator user schedules a process in Paas, but other Users need to see it in Saas, is it possible? which role or privilege Do I need?
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What's the Deep Link for the Generic Work Orders?Summary: Hi, Pretty much what the title says. I am looking for the deep link to open an existing work order. I wasn't able to find anything for it under Tools --> Deep L… -
Work Order TypeHi, I have a requirement to default work order type, Please let me know how to retrieve WoTypeId field for work order type ? Thanks, Ravi S
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what are the meta data for Hdl for manage defult access for offering or courses , any example pleasewhat are the meta data for Hdl for manage defult access for offering or courses , any example pleaseMohammad Hussein 21 views 1 comment 0 points Most recent by Keerthi Masireddy-Support-Oracle HCM Data Loader (HDL)
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Is it possible to show the Installed Base Asset Lot Number on the Service RequestSummary: We are using both lot and serial controlled products in service. We have the Installed Base Asset Serial Number field on the service request, but we don't seem …John Schmottlach 34 views 1 comment 0 points Most recent by Sam Houg - Support-Oracle Fusion Service -
Auto Populate Account from selected Contact on an SR (Redwood)In the classic UI, if a user removes the Account/Contact on an SR and then updates the Contact the Account automatically populates based on the selected contact. Does an…
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Service Request Category Setup and Maint Redwood pagesIn CX Service 23D the Manage Service Request Categories setup task is a Redwood page. We added 2 custom attributes to the Category object in App Composer and published t… -
Can we put order in draft status from SR?Summary: While pushing the sales order from the B2B Service Request, the order directly goes to OM. Is there any way we can put the order in draft status from the Servic…
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Maintain Meta Model and IndexSummary: Hi, We have a Maintain Meta Model and Index process in error in scheduled processes. This was scheduled by someone who is now a leaver, so may be the reason for…Daniel.McDermott 71 views 1 comment 1 point Most recent by Praveen Desetty - Support-Oracle Fusion Service
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How to implement CTI integration module for FusionService with GenesysCloud?**This post was created as part of a How to Service Request (SR) Release: 11.13.23.07.0 Summary of the question: Customer wants to know How to implement CTI integration …Bodhisattwa Mukherjee-Oracle 32 views 1 comment 0 points Most recent by Robert Mutton-Support-Oracle Fusion Service
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for performing netting process in intercompany transactions what roles are requiredfor performing netting process in intercompany transactions what roles are requiredEleti Mahender 11 views 1 comment 0 points Most recent by Robert Mutton-Support-Oracle Fusion Service
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Access in Custom RoleSummary: We have a custom role created when we tested the access it was limited to the employee's record only. Then after the 23c update we ran the process Retrieve the …Asma Alghanmi 11 views 1 comment 0 points Most recent by Robert Mutton-Support-Oracle Fusion Service
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Looking for documentation around using the part details functionality in work ordersSummary: The part details tab under work order seems to be part of Order management which we are not going to implement for NCR. Is it possible to access it programmatic… -
SetAttribute in Groovy script after calling a REST Api not changing status?Hello, We have a script of calling third party web service and after that script we want to update the status of the Service Request, but it's not working with setAttrib…
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Can we access custom object in order mangement extension using public view objectsSummary: We have a requirement to access custom object data in order management screen using pvo. Content (please ensure you mask any confidential information): Version …
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Comments History for Approval RulesHi Oracle Expert, Could please advise if there is a way to download the log file for Comments history after updating the approval rules? Thanks.
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How to Create a Custom Table with an Actions Column in Oracle Fusion Service UI Extension AppProblem Statement A system implementor is facing a challenge in creating a custom table with an action column in Oracle Fusion Service UI extension app. The action colum… -
How can we assign tasks in Journeys to specific Employee TypeHi, We have created a Journey, which has multiple tasks but not all tasks are applicable for CWK, so how can restrict the same.
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Ability to stop Customer Service Representative from seeing Pricing details in Asset Overview PageHi team, In the Asset overview page, is there anyway the service representative can be made to not see the pricing details in the Last Sales Order Tab, Subscription tab …
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Repetitive past conversations of an email chain need to be removed.Summary: Hi Team, We have an issue where when a new response is sent from an SR, the mail chain that is being created is having repeating past conversations. Our client …