Category 377
Discussion List
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Post Charges (Debrief) using REST/SOAPSummary: Is there any REST interface available to post charges from a Debrief? We have a scenario where we are importing Debriefs from an external application and under …Satya Balakrishnan-Oracle 71 views 5 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics -
Error while trying to insert Labor Debrief Line REST API via POSTMANSummary: I am following the REST API explained in https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/23b/fasrp/op-debriefs-debriefheaderid-child-lines-…
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Update Estimate Status using REST/SOAP in Depot Repair WorkbenchSummary: We have requirement to set the Estimate Status in Depot Repair Workbench screen using API. Checked the Rest API, but there is no option to update the Estimate S…
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How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
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Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
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Data Migration of Debrief details from Legacy system into Service LogisticsSummary: We have a requirement to migrate data from Legacy system in Oracle Fusion stack. There will be migration of entities like B2B Service request, then associated W…
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How to override the Estimate Price in Service LogisticsSummary: We would like to override the Price in the Service Logistics under Manage Charges and Estimates UI. Content (required): We have a requirement to override the Es…
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After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To… -
Applying Adjustments to Charges/Estimates using Manualpriceadjustments not working as expectedSummary: When trying to apply adjustments to Charges/Estimates using /fscmRestApi/resources/11.13.18.05/manualPriceAdjustments REST service, it is adding adjustment reco…
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Can we import Debriefs via FBDI?Summary: We see that we can create Debriefs/Debrief lines via REST. But for bulk data, can these be imported via FBDI ? Content (required): Version (include the version …Satya Balakrishnan-Oracle 12 views 3 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Is it possible to add fixed charges to to a work order in Service Logistics via the REST APISummary: When I try and create the same fixed charges via the REST API, I get the error “ The value of the attribute InventoryItemId isn't valid”. Content (required): I …
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Advance Exchange and repair and return with loaner process setup in service logisticsSummary: Hi, Can you please suggest how to setup Advance exchange and repair and return with Loaner process? I tried with creating normal return and ship logistics line …
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Service Activity Type Usage - Customer Support and Parts ExchangeSummary: We are trying to use Service Logistics for our Business Content (required): Below is the snippet from Oracle Documentation but need more clarity where these bus…
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Manage Work Orders and Estimate page shows as blank in Service Logistics ScreenHi Team, We are having an issue wherein we do not see any WO related to field service on the Manage Work Orders and Estimates page in Service Logistics . We have already…
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How to update the quantities in part requirements after it is orderedSummary: Update part requirement quantities after it is ordered Content (required): Customer wants the ability to update the quantities after the order is created from p…Dineshkumar Punniamurthy-283383 21 views 3 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Can I do a Parts Return of a serial controlled item?Summary: Unable to record the Serial Number while taking customer returns Content (required): https://docs.oracle.com/en/cloud/saas/service-logistics/23b/fasul/route-cus…Satya Balakrishnan-Oracle 21 views 1 comment 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Parts Requirement Error 'The parts search program couldn't find the required parts. (RCL-5985034)'Summary: Hi , Getting Below error while create a part requirement. Please help. Content (required): Use case: Replenish the technician trunk stock. Version (include the …Abhishek Nirgudkar 355 views 9 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics -
VAT Calculation for Estimation in depot repairSummary: Do we have the feature to calculate VAT in Depot repair estimaitons using service logistics Content (required): Client is in repair business and wants to calcul… -
How to add Diagnostics for RepairSummary: We want to add Diagnostics details while doing Estimates/Repairs to capture the Actual Repair Activities which is planned for Repairs Content (required): Enterp…
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Can we default Cost Organization LOV on Manage Estimates & Charges UISummary: Can we default Cost Organization LOV on Manage Estimates & Charges UI to a specific Org ? Content (required): Can we default Cost Organization LOV on Manage Est…
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Oracle fusion Service Logistics Implementation Document and user ManualSummary: Oracle fusion Service Logistics Implementation Document and User Manual Content (required): Hello Dears I'm searching for oracle fusion service logistics implem…
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How to create Work Order where same Material Component and Assembly item are sameSummary: We have a Scenario in our Service Logistics where we consume the Material for which the Work Order is being raised . Content (required): In our business we salv…
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…Arun Sundaramoorthy-277010 51 views 3 comments 2 points Most recent by John Olszewski-Oracle Service Logistics -
Usage of Cost Organization LOV on Manage Estimates & Charges UISummary: As a part of Work Order processing, we have processed the Work Order. Now, we want to submit the Charges and bill the customer, but the Cost Organization LOV is…Abhishek Sinha 51 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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How to Create Estimates in Manage Charges and Estimates without any Parent TransactionSummary: We have a requirement to generate Estimates before creating any Service Work Order to answer the enquiries about the expected price of repair made by customer o…
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Can anyone help me in finding the SaaS tables mappings for Depot Repair Workbench screen dataSummary: I have received requirement to build BIP/OTBI report on Depot Repair Workbench estimates screen. Could anyone help me in find the either table mappings or otbi …
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Price List Default on Add Part ScreenSummary: We would like to default the Price List on the 'Part Details' page. Content (required) The various attributes for the Price List determination includes OU/BU, C…
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Ship Replacement in Parts ReplacementSummary: As per document -> https://docs.oracle.com/en/cloud/saas/service-logistics/23b/fasgs/order-management.html#s20073009 The depot repair shipment process is differ…
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Return and replace Scenario in Depot RepairSummary: We have a requirement where we receive a part which is Obsolete now and we send a new Part Back to customer . We have performed all steps and now Install Base /…
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Need to Create Only One Return Line in the Logistics - B2BSummary: Need to Create only the Return Order Line via the Part Details tab in Service Request Content (required):Scenario: Serialized and Non Serialized Items are Appli…