Category 449
Discussion List
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ETA of Rule based settlement for CHRM ClaimsSummary: Is there rule based settlement on the roadmap for CHRM claims ? Content (please ensure you mask any confidential information): Version (include the version you …Mathew Thomas93 4 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management -
Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Cannot select any item while creating lumpsum programSummary: While creating a customer program I cannot select any item. This has been working in Test environments but now in PROD it does not select anything. We have run … -
How can the program owner be notified when the program estimated amount is earned and accruedSummary: Client want a notification to be sent to the program owner when a customer promotional program esitmated amount is earned and accrued for a program. Is there an…Mathew Thomas93 11 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Channel Revenue ManagementI have a question where when we are creating supplier programs for rebate accruals - do we have an excel upload feature where we can load all the items and the associate…
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What is the recomended approach for updating the customer trade profile for high volumeSummary: It is required to configure the customer trade profile in channel revenue management for the following Default claim owner for all customers for a particular Bu…Mathew Thomas93 14 views 3 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Load Transaction ESS job completing in WarningSummary: Team, Load Transactions ESS job is completing in warning. There is no details reason mentioned in the log file. It is happening for one business unit and not wo…Sandeep Gutha 22 views 5 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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What custom qualifiers are supported with Customer Promotion Program and Customer Volume ProgramSummary: What custom qualifiers are supported with Customer Promotion Program and Customer Volume Program? The elibility attributes read as Customer, Bill To, Ship To, O…J. McCracken 33 views 6 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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channelCustomerCheckbookBalances API doesn't return any dataSummary: I am trying to use /fscmRestApi/cjmRest/channelCustomerCheckbookBalances?DataForCode=ORA_CUSTOMER_BAL&BusinessUnit=****, but it's not returning any info that I …
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How to auto approve a Customer Claim when the submitted user is part of the approval group?In customer claim approvals, we have configured parallel approval rules in which approval groups are assigned based on the BU, Claim Value and Claim Reason. The submitte…
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Customer program Header DFF values not used for Create AccountingSummary: I have created a DFF on the Customer Program Header - CUSTOMER_ATTRIBUTE_CHAR1 that is mapped to an account segment in Mapping Sets. Create Accounting is not us…J. McCracken 36 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Load Transactions is erroring outSummary: Load Transactions is erroring out without any detailed reason Content (please ensure you mask any confidential information): Load Transactions is erroring out w…Abhishek Sinha 293 views 39 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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How to transfer attachments from Channel Claims to AR/AP InvoiceSummary: How to transfer attachments from Channel Claims to AR/AP Invoice Content (please ensure you mask any confidential information): We have a requirement to transfe…Abhishek Sinha 3 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Unable to Submit Channel Customer Claim using REST APISummary: We have a requirement to add Settlement Lines to a Channel Customer Claim and then Submit it to change the status to "Settlement Pending" using APIs. We are abl…Amit B Satarkar 52 views 9 comments 0 points Most recent by Alex D-Oracle Channel Revenue Management
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Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …Mathew Thomas93 42 views 11 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is the maximum number of claims that can be exported from dashboardSummary: I am trying to export the claims dashboard and is able to pull only 10000 claims, there are more than 10k claims which are open and need to be exported. Is the …Mathew Thomas93 21 views 6 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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All the catalogs are not available in Channel SettingsSummary: Hi Team, In the customer channel catalog setting we are not able to see all the catalogs available. Do we need to add these catalogs in any setup. Content (plea…
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Unable to see the Promotion details in SalesSummary: Have created the PRogram and specific to a Customer, but during sales order i am not able to see any incentives/ promotion details. Content (please ensure you m… -
How to remove Catalog from Pricing parameters?Summary: In Manage Pricing parameters, we are trying to remove a catalog from the Product catalogs parameter. When attempting to delete we are prompted with an error "Ca…
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How is currency conversion rate type defaulted for Channel revenue management Supplier InvoicesWe want to understand how currency conversion rate type get defaulted when Channel programs and accruals are created in currencies different than the functional currency…
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Customer trade profile creation for all customersIs there any current or in future release which will have ability to create customer trade profile for group of customers or all customers instead of creating for each. …Chaitra Aravind Katti 14 views 2 comments 0 points Most recent by Alex D-Oracle Channel Revenue Management
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How to delete Claims without CancellationSummary: How to delete Claims without Cancellation Content (please ensure you mask any confidential information): We are looking to delete claims till the time it is not…Abhishek Sinha 21 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Purge channel batch from Import ActivitiesHow to Purge channel batch from Import Activities which are completed with errors? When try to upload file ….example in the above screenshot…from the batch "SCRB1" , I g…Ajith Kumar A 1 view 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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SLA to derive location segment for customer accrualsSummary: Client has requirement to update the location segment for the customer accrual JE based on the inventory org of the sales order line (org where the product ship…
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Promotional Settlement Type is asking for supplier detailsSummary: Hi Team, We are creating a manual claim and trying to associate it to a customer program by selecting Settlement type as promotional. When we try to add the set…
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Accruals are not generated for invoicesSummary: Hello all, Accruals are not generated for invoices when they are imported through Load Transactions. we noticed subprocess "Create Accruals for Channel Batch: C…
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Ability to Auto Approve if the submitter and Approver are sameSummary: In Channel revenue management Channel Claims Approval Task, we are looking for a auto approval feature if the submitter and approver are the same. Can this be a…Mathew Thomas93 13 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALLSummary: What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALL I am trying to query all records in the CJM_DOCUMENT_HEADERS_ALL for a…Rakesh Viswambharan 2 views 0 comments 0 points Started by Rakesh Viswambharan Channel Revenue Management
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Ability to export Program from UISummary: Ability to export Program and Claims from UI Content (please ensure you mask any confidential information): We are looking to export the Programs from UI simila…Abhishek Sinha 12 views 4 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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How does the customer profitability impacted due to Sell side Channel revenue programs?Typically, the customer promotions rebates accruals and claim generation happen at a later date ( post invoicing of Sales order). How and when does the customer rebates …