Category 449
Discussion List
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What is the recomended approach for cross currency Non Invoice - deductions ?There was an error rendering this rich post.Mathew Thomas93 19 views 4 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management -
Feasibility to have Automatic Claim Settlement processSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to settle the Customer claims automatically ag…
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Feasibility of using "Customer" as filter in Customer programsSummary: We are implementing Channel Revenue Management on Sell Side to manage the Customer Rebates. We have a requirement to fetch the Programs available for the Custom…
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Feasibility of Managing Forecasted Accruals in Channel Revenue Management (Sell Side)Summary: We are in the process of implementing Channel Revenue Management on the Sell Side to support customer rebate programs. A key requirement is the ability to manag…
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3 Journal Entries created totaling $20 during settlement. Only 1 line on the promo claim for $20Summary: Promotional claim is settled for $20. The subledger journal entries created are $6, $6, and $8 for the manual claim settlement from $20. Content (please ensure …
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when adding a note, the author is a random series of characters, should be the user name.Summary: Hi, When we added a note to the customer programs under note and attachments it shows Authored by as some random name. is it supposed to show the username of th…
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Why is Customer Site Location number used instead of the customer Site number for Bill/Ship To qualiSummary: Why is Customer Site Location number used instead of the customer Site number when selecting Bill To or Ship To as qualifier for Customer Promotional program? C…J. McCracken 19 views 6 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Ability to show Ship to Site number for Customers on a Customer ProgramSummary: Looking for the ability to show Ship to Site number when adding multiple Customer ship to sites for Program. Currently, you can only see the Site number when th…
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Can we customize the BPM approval rules for claimsSummary: We have predefined attributes currently to define the claim approval rules , but clients has the requirement of approving claims based on branch/location attrib…Chaitra Aravind Katti 15 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Join BPM Approval History to Claims in Order ManagementHello. Does anyone have any idea on how to connect the BPM approval workflow to Claims? I am using these tables but I cannot seem to find a connection: CJM_CLAIMS_ALL, f… -
Customer Program did not calculate AccrualWe have a customer volume program defined with the following rebates: 0 - 500,000 - 0% rebate 500,000 - 1,000,000 - 1% rebate We created a sales order for $400,000 and i…
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Need Sample Payload for Program Eligibility Version 2 REST APISummary: We have a requirement to calculate customer Rebate at the time of Quote Creation in CPQ. As Oracle Channel Revenue Management is not tightly integrated with CX …
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Unable to search item in volume programsThere was an error rendering this rich post.Sandeep Adatrow 44 views 13 comments 0 points Most recent by Victor Martin Channel Revenue Management
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Manual adjustment allows to create adjustments for the customer which is not setup in the programSummary: While creating adjustments we see that we are able to select a different customer that is not setup in the program and still adjustments get created. Ideally sy…
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How to set maximum earned amount for a customer program?Summary: The customer program has a maximum earned amount of $25,000USD. Is it possible to set this at the program level so that this accrual amount is not exceeded? Con…J. McCracken 12 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Unexpected Error During Claim Settlement: Error in calling arp_auto_accounting.do_autoaccounting.Summary: Can anyone provide guidance on the issue below. We are unable to generate a credit memo for Promotional or non-promotional claims. The SLA rules are setup with …
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How to identify the sales order numbers or AR invoice in general accounting entriesSummary: Hi , we have request from business to see transaction details like Invoice number or sales order numbers in general accounting entries for Program accruals. ple…
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Does supplier Ship and Debit works with CPQ Pricing?Summary: Does supplier Ship and Debit works with CPQ Pricing instead of Fusion Pricing? Content (please ensure you mask any confidential information): For setting up Sup…
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Accrual calculation excluding a specific attribute based discountHi All, We have a requirement to calculate accrual for invoiced sales orders from unit selling price but excluding a specific attribute based discount. The attribute bas…
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Settlement Error for Non-Promotional ClaimsSummary: Settlement Error for Non-Promotional Claims Content (please ensure you mask any confidential information): We are trying to create few non-promotional claims bu…
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What is the Oracle Recomended workaround for backdated accrualsSummary: A newly created customer promotional program from 01 jan - 31 dec 2025 based on sales order data from 01 jan is eligible for a discount of 2% for ALL items for …Mathew Thomas93 4 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …
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Not able to create program in ChRM for specific BUSummary: When creating a customer program in Channel Revenue for a certain BU, getting the following error: You must enter the StatusId attribute. (CJM-6135006) Other BU…Harsheeta Patel 25 views 2 comments 0 points Most recent by Harsh Asthana Channel Revenue Management
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Can we restrict supplier in search for customer claim AP settlementSummary: We have an requirement from client that while settling customer claims via AP settlement method can we restrict suppliers , so that when we search we get suppli…Chaitra Aravind Katti 8 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Supplier Trade profiles not have option to default payment methodSummary: As per the client process and requirements , they will receive AP credit memo not only they do AP Debit payment. Hence if in case we have to create custom settl…Chaitra Aravind Katti 7 views 0 comments 0 points Started by Chaitra Aravind Katti Channel Revenue Management
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Is it feasibile to define a DFF in the Claim Reason setup ?Summary: We are looking to link the claim type and claim reason and hence is it possible to define a DFF in the claim type setup Content (please ensure you mask any conf…
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What are the seeded reports available in Channel Revenue ManagementSummary: We are trying to identify the seeded reports available for Channel Revenue Management Content (please ensure you mask any confidential information): We are tryi…Abhishek Sinha 58 views 10 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Channel Batch Transaction import failing for Supplier Invoice with custom qualifier valueCreated custom qualifier for supplier rebates to achieve one of our clients requirement , to generate the accruals with that qualifier tried loading Channel Batch transa…Chaitra Aravind Katti 41 views 6 comments 0 points Most recent by Chaitra Aravind Katti Channel Revenue Management
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Customer rebate accrual calculation collectively for a group of customersWe have defined a customer volume program with the following Tiers 0-500k - 1% Rebate 500-1MN - 2% Rebate 1MN+ - 3% Rebate We have added three customers in that program …
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Manage Batches is not giving me an option to delete the open batch in channel revenue managementHi All, How can we delete the batch loaded in Channel revenue management? Kindly share the steps to purge or delete the data. Appreciate your support. Thanks, AnishaAnisha Middha 16 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management