Category 449
Discussion List
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Unable to add items in customer programSummary: Hi, I am unable to add or query the items under product tab for Customer Program. If I am selecting item type as 'All Items' and trying to submit the program, I… -
Default claim type and claim reason while entering ClaimSummary: Hi, When creating a claim I need to manually enter Claim Type and Reason all the time. I saw that under "Manage Channel Claim Sources" you can default Claim Typ… -
Unable to select claim type while creating claimSummary: Unable to select claim type and claim reason from the LOV while entering claim. Content (please ensure you mask any confidential information): Version (include …
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Is there a REST or SOAP API to get contract based on Source Document?On Revenue Management, you have the ability to search for Source Document. Is there an API to search a contract using Source Document field? Thank You
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Per SR 4-0000751118, please provide sample payload for Create Customer Volume Program APISummary: Per SR 4-0000751118, please provide sample payload for Create Customer Volume Program API: Message from Oracle: Hi Jarrod, As advised please log a Customer Conn…
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For customers that require settlement with Check, do we have to setup these customers as a supplier?Summary: For customers that require settlement of Customer Claim with a Check do we have to setup these customers as suppliers? When we click on Check or AP Default, it …J. McCracken 13 views 3 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Claim exceeds accruals in Lump Sum ProgramSummary: Hi, I would like to know how to process a claim which exceeds the available balance for a lump sum program. Initial thought is create a manual positive adjustme…
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How to apply auto tax calculation on the Payable Invoice against Customer Claim?Summary: How to apply auto tax calculation on the Payable Invoice against Customer Claim settlement? Content (please ensure you mask any confidential information): We ar…
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Meaning of product distributions in Lump Sum programSummary: Hi, What is the meaning or the reason to have a product distribution when creating a lump sum program? Since accrual will be created upon program creation there…
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How to push accrual entries from previous period into current periodSummary: How to push accrual entries from previous period into current period Content (please ensure you mask any confidential information): We have a requirement to cre…
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How to re-enable Batch for Create Accruals for Channel Batch for Customer PromotionsSummary: How to re-enable Batch for Create Accruals for Channel Batch for Customer Promotions using Load Transactions (not csv)? Otherwise how can we create the accruals…
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Sales orders batched in Channel but need to be used for Accrual calculationSummary: A customer program is created and there are sales order invoices that need to be included in the accrual calculation, however, the records are already batched i…
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Can you extract a customer rebate program checkbook with accruals for every customer to one fileSummary: Is there a way to get one extract with all of the accruals on a customer rebate program regardless of customer? I can extract each customers accruals, but I nee…
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Claims are not settled due to conversion rate and type errorSummary: @Ranjith-Oracle Claims/Deductions are unable settle due to error in Settle Customer Claims program as below. Transaction is being performed for US ledger and cu…Chaitra Aravind Katti 21 views 2 comments 0 points Most recent by Chaitra Aravind Katti Channel Revenue Management
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Ship_To_Country Custom Qualifier not available in Customer Channel program TypeSummary: We have a client requirement to exclude certain transactions based on City,State etc. So going through the oracle document which gives n an example of Ship_To_C…Rakesh Viswambharan 21 views 9 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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ChRM Channel Revenue Management tier error when attempting to submit the customer programSummary: The customer program is receiving an error when attempting to submit the rebate program under Customer Channel Management. The error code is (CJM-6135358). The …Kamohelo Leqele-Oracle 11 views 6 comments 0 points Most recent by Kamohelo Leqele-Oracle Channel Revenue Management -
Accruals for different Supplier (Distributor and OEM/Manufacturer)Summary: Oracle is implemented in a company X, that is a retailer to Customers C1, C2 and C3. There is an agreement between Customers and OEM (Manufacturers) of rebates.…Raul Rodrigo-Oracle 21 views 3 comments 0 points Most recent by Raul Rodrigo-Oracle Channel Revenue Management -
Is it possible to restrict associated accruals to same Bill to on the claim?Summary: When associating accruals on a claim, the accruals earned by a different bill to than the one on the claim are available to associate. Is it possible to restric…J. McCracken 21 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to calculate Brokerage Commission in ChRM for fully Paid AR InvoicesSummary: We have a client requirement to calculation commission only on fully paid AR Invoices and this commission amount has to be paid to a broker who will be set set …Rakesh Viswambharan 23 views 4 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Impossible to add a new program qualifier in channel revenue managementSummary: Hello, I tried to add a new qualifier in channel revenue management. Used documentation : How to Set Up Custom Qualifiers Based on Sales Invoice Header Descript…
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More filters are not showing in search for programs and claimsWhen we come to deductions and program claims search field doesn't show the filters /More filters that we can apply. When reviewed in lower version(25A) its working. Cur…Chaitra Aravind Katti 1 view 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Accruals based on purchase from one supplier but paying to other supplierSummary: We have a following scenario - Scenario: Royalty based on Purchase Supplier: A Licensor 1: L1 Licensor 2: L2 Item: X Royalty Amount 100 - L1; 90 - L2 Royalty pa…Ramprasad 22 views 2 comments 0 points Most recent by Raul Rodrigo-Oracle Channel Revenue Management -
Ship and Debit Program related issuesSummary: Ship and Debit Program related issues Content (please ensure you mask any confidential information): S&D program is setup, it is automatically applied on line a…Deepti Bharadwaj 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Unable to view SSD programs on OM Redwood UISummary: Hi, While creating a Sales Order in the Redwood UI, I am unable to see the Supplier Ship and Debit (SSD) programs being applied at the sales order line level. H…
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Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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Settle Customer Claims Execution Report Error: Enter conversion rate informationSummary: Cannot create claim in currency different than ledger currency although currencies are defined in corporate & its default Channel Currency Conversion Type profi…
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Manage batches UI in Channel not showing anythingSummary: I have loaded the Channel batch transactions as the data exists in CJM_DOCUMENT_LINES_ALL but do not see anything in Manage Batches UI. Content (please ensure y…Rakesh Viswambharan 22 views 6 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Can Channel Rebate be based on AR Invoice Amount or AR Inv Line AmountSummary: How do we calculate the Rebate based of the Invoice Amount or Invoice Line Amount which is our clients requirement. As per the documentation, the rebate calcula…Rakesh Viswambharan 2 views 2 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…J. McCracken 12 views 1 comment 0 points Most recent by Rakesh Viswambharan Channel Revenue Management