Category 453
Discussion List
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
Validation for country,gender,dob,tobacco not working for people to cover page creatre new contact, tobacco , dob , gender are not even working , . last one - national identifier is working weirdly , not allowing us to create contact even if i provide value to nation… -
Manage action item asking to upload a document mandatory- Ben Admin REDWOODSummary: The redwood page for Ben admin page is mandatorily asking to upload document for certification if the same has been set as configuration. Earlier this was asked…
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How Can we Hide/Edit the Before you enroll task under Self Service Enrollment windowSummary: As we need to customize the Self Service Page in redwood, we need to hide the "Get to Know your benefits" & "Choose how you want to enroll" task as they are not…
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Did anyone face Item PAYROLL_PERIOD_TYPE returned no data error in Rate Periodization FastFormula?We are encountering the following error in the Rate Periodization Fast Formula during Benefits participant enrollment, specifically for a couple of employees who have mu…
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Is it Possible to create a cross subject area analysis for the mentioned in summary.Summary: I am trying to create a cross subject area analysis using the "Benefits - Enrollments Real Time" and "Benefits - Action Items Real Time" subject areas and for f…
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Redwood UI - Flex credit not visible in Benefits ESSHello For benefit programs where there are flex credits, the previous UI displayed the Credits and the costs at the top of the page. With the new UI, the only thing that… -
Redwood: Contact Number - How to display on "Before You Enroll" & Benefit Summary "Contacts" pagesSummary: HI, in Redwood, how do you display the Contact Number on the Ben Self-Service "Before You Enroll" page and the Ben Admin Benefits Summary' Contacts/Before you E…
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Redwood Benefits page not available for Benefits Administration > Enrollment springboard navigationRedwood Benefits page not available for Benefits Administration > Enrollment springboard navigation -
Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
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Change Beneficiary Life Event Removes DependentsWhen a Change Beneficiary Life Event is evaluated and processed on an employee, the dependents on all plans are being removed. Example: Associate has Medical, Dental, an… -
"View report" is re-directing to seeded report, need to change path to Custom Confirmation reportView report button in Redwood Self service page under "Enroll in benefits that matter to you" is redirecting by default to oracle seeded confirmation report. We want the…
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c…
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Redwood - Can we update Post-enrollment section to customize/add more task for employee to compelteHello I hope everyone is doing well! On Benefits Self service enrollment page, can we customize task name or add more task to the section? We have a requirement to add o…
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How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan…
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Benefits - how to create and evaluate Benefits Adminstration event for 100 employeesI need to open 100 Benefits Administration events, how do I do that under evaluation and processing? Which options do I use? -
Issue with the seeded open enrollment alertHi Team, We have configured the seeded open enrollment alert (Summary of Elections at Open Enrollment) for US population to send a confirmation mail to the employees imm…
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Allowing 1095 to be uploaded directly to Document Records - not using Oracle ACA processSummary: Client is not using Oracle ACA processing. ACA documents are created outside of the system. We want to allow the benefits team to upload the 1095's to Oracle fo…Rachel Strong 12 views 1 comment 0 points Most recent by Kalai Palanisamy-Oracle Payroll and Global Payroll Interface (GPI) -
New hire life event is NOT getting triggered when a pending worker is converted to employeeNew hire life event is NOT getting triggered when a pending worker is converted to employee. The new hire life event data change has a simple FF which checks the action …
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How to modify an existing custom tileSummary: Hello - our implementation partner created a custom tile for us under the "Me" section named "OIC Login" which, when clicked, redirects me to the OIC login webs…
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Derived Factor to point at Primary FlagInviting Expert suggestions to overwrite 'Age to Use' in Derived Factor Setup. We are sensing this can be achieved through Fast Formula, but haven't found any luck yet. …
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Before you enroll in Redwood, many fields under Biographical Info section needs to be hidden by VBCSSummary: From the Redwood People to Cover Page when we add the dependents and give submit there are some DFF fileds under Biographical section which needs to hided. Vers…Spandana Dinesh Kumar 22 views 1 comment 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Redwood Benefits AI Agent response field - can we change "Ask Oracle"Summary: Hi, as we prepare to roll out Redwood in Benefits, I have created the Benefits AI Agent in a test environment and am loving testing! I have named it "Benny" as …
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How to hide "Autoapproved" on Redwood Self-Service Report a Life event pageSummary: Navigation: Me > Benefits > Quick Actions > Report a Life Event When a user initiates a new life event, after selecting the event type, entering the event date,…
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Benefit Pending ActionsIs there a way to set up a filter under the Benefit Pending Actions to send to just one employee as a test? Instead of sending to all that have a pending action? Thanks!
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The payroll relationship or the assignment identifier **** is invalid for the element **** (PAY-163591Summary: Hello, I added imputed income to the benefit program. Now when I evaluate any life events for any employees I get this error: The payroll relationship or the as…
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How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the …
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Open enrollment eoi setup for supplemental lifeSummary: EOI setup in Open enrollment for supplemental employee insurance plan Content (please ensure you mask any confidential information): We have a below requirement…
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Unable to Access Additional Person Info for SpousesSummary: Currently we go to My Client Groups > Additional Person Info > to review a EFF we have for Wellness Flags. However, we are unable to pull up spouse records in t…