Collaboration
Discussion List
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Dispatcher approval option to transfer Activity with skills and zones mismatch in collaboration?In Oracle Fusion Field Service, we are using Collaboration to allow field resources to coordinate and, where appropriate, transfer activities to another resource. We und… -
How to start a chat using postmanSummary: I have tried "{{ofs_url}}/rest/ofscCollaboration/v1/chats" But I am getting Error. user not found. Can you tell me authentication and payload to make it work. C… -
Collaboration Events -> updateTypeSummary: I would like to know all the possible values that the “updateType” parameter can take. For example: Content (please ensure you mask any confidential information…
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Update inventory notification using message scenario.Summary: Dear Team, There is a customer requirement saying when inventory is updated resource should be notified. As we all know we don't have lunch condition of "Update…
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Chat events from OICSummary: Hello, Why is there no integration with OFS chat events using OIC? How can we capture those events? Content (please ensure you mask any confidential information…
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Receiving notification on inventory addition or removalSummary: Hi Team, Similar to notification receival when an activity is added to an Technician, do we have an option to receive notification when an inventory is added or…
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A reminder set to trigger 18 minutes before the technician’s ETA isn’t sending the notification.Summary: A reminder scenario is set up to trigger 18 minutes before the technician’s ETA to send a collaboration notification. The notification is not being triggered ev…
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Transferring inventory through collaboration in OFS not integrating to Fusion InventorySummary: Hello Experts, I’m currently exploring the Inventory Transfer functionality in Oracle Field Service (OFS). I’ve successfully configured and tested stock transfe…
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Notification to technician on rescheduling an activitySummary: We have a requirement to notify a technician when an activity in their queue is rescheduled, we tried achieving this through message scenario (collaboration) Th…
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Voice/Speech to Text support in Oracle Field Service Cloud Mobile AppsSummary: Hi Team, We have a requirement to convert voice to text while filling details in a plugin. We have plugins created for Activity Object. Technicians will open th…
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Can notification functionality be configured using OFSC pluginsSummary: Hi Team, We have created custom plugin for Inventory with lots of details. Wanted to check if OFSC plugins also have the capability to configure notifications s…
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REPLAY AVAILABLE: Fusion Field Service 25D Release Deep Dive - Friday, November 21st, 2025WATCH REPLAY: Fusion Field Service 25D Release Deep Dive from Friday, November 21st, 2025 Summary: Register now for the webinar of our quarterly Oracle Fusion Field Serv… -
Oracle AI World 2025 Sessions on Cloud Customer Connect (Upcoming and Replays)With an extremely successful Oracle AI World in the books, the Oracle Service Product Management team is hosting a series of webinars that we presented live at the confe…
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Not able to see more than one resource in Who's NearbySummary: Hi Team, We have three resources (A, B and C) logged in -one from laptop (A), one from ipad (B) and one from android phone {C}. All three are at same location. …