Configuration
Discussion List
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Configuring AI Agent Studio for Fusion Field Service Collaboration ChatSummary: I am configuring AI Agent Studio to integrate with the Help Desk chat inside the Fusion Field Service Collaboration module. The goal is to deploy an AI agent th… -
"Pension Automatic Enrolment" letters are not getting sent to employee over email.Hello, We need to send Pensions Automatic Enrolment letters to employees. Please advise the correct end to end steps required to achieve this in Oracle Fusion HCM. FYI, …Monika Chichghare 90 views 6 comments 0 points Most recent by Anca Andronic-Oracle Payroll and Global Payroll Interface (GPI)
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Unable to complete "Edit" action during approval workflow of a Future hire dateSummary: Hi Experts, we have encountered the following error message: It happens when the approver try to perform an "Edit" action during a Hiring or Add Continger worke…Marlon Castillo Maliglig 18 views 2 comments 0 points Most recent by Marlon Castillo Maliglig Human Capital Management
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Hiding Absence Type under Add Absence (Me) but still accessible via Time Card for back-office usersSummary: Hiding Absence Type under Add Absence (Me) but still accessible via Time Card and Add Absence for back office users? Content (please ensure you mask any confide… -
Regarding HR help desk requests SLA'sSummary: Hi team, Can you please suggest me how to configure SLA's based on Category in HR Help Desk Content (please ensure you mask any confidential information): Versi…
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Global Absence Proration calculation not working for front loaded planSummary: Accrual is not calculating again when changes to assignment data mid year for Annual Leave plan. changes such as Mid year termination, Mid year working hours ch…
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Using Global Absence Accrual Event Formulae with Front Loaded PlansSummary Looking for feedback from anyone who has implemented Accrual Event formulaeContent Hi all We have a requirement to calculate changes to Accrual balances for Fron…User_2025-01-25-01-23-28-110 231 views 17 comments 1 point Most recent by Megha Shetty Workforce Management -
Updated 2026 US & CAN Payroll Year-End ChecklistSummary: We’re preparing for 2026 US and Canada payroll year-end. Has Oracle published an updated 2026 checklist. If so, could someone share the link or Support note num…Saili Sakpal 36 views 2 comments 0 points Most recent by Shori Payroll and Global Payroll Interface (GPI)
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Escalate Action Not Available in Redwood HR Help Desk After Migration from Classic Help DeskSummary: Hi Team, Escalate feature is not able to see when we edit the helpdesk request after redwood migation from Classic. After migration, users are able to: Access R…
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Help text added under DFF setup is not reflecting in the Redwood pages for those fieldsSummary: Help text added under DFF setup under display properties for "Definition Help Text", "Instruction Help Text" is not reflecting in the Redwood pages for those fi… -
Gratuity is not paid for the employee even after adding deduction card for the terminated employeeSummary: There is one employee who has terminated on 28th Jan and gratuity deuction card is effective from 29th jan in element entry as decution card, but employee did n…
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Payment percentage not getting updated - Absence CertificationContent Hi, We have created as Entitlement absence certification(Medical Certificate) with following payment percentages; Creation Passage of due date Confirmation of Ce…Tejes Narendra Vikkurthi 55 views 2 comments 0 points Most recent by Unnikrishnan P Workforce Management
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Add Icon missing for other communication accounts and order of preference from ESSSummary: Add Icon missing for other communication accounts and order of preference from ESS Content (please ensure you mask any confidential information): Hi all, Add Ic…Muskaan_Goyal 10 views 3 comments 0 points Most recent by Om Shree Pattanaik Human Capital Management
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UpdateFixedAssetsConfiguration Spreadsheet not updating Dep Rate for Flat Rate MethodSummary: Hello, We have more than 600 asset categories having flat rate depreciation method. We use UpdateFixedAssetsConfiguration Spreadsheet to create those categories…
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Absence counts into next day for night shifts — how to force 1 day?Hello, We have a requirement where, when a worker enters an absence, the duration should count as 1 day regardless of the working schedule — essentially bypassing the sc… -
Run Feature Upgrade - How to control the parameter value for FeatureSummary: Run Feature Upgrade - How to control the parameter value for Feature Content (required): Hi Team, Greetings! We are unable to find the value of 'Flow Parameters… -
BPM Rule: Request to Disable Auto-Release Functionality for “Request for More InformationSummary: HR is facing issue when requesting for more information and the request is not responded for 2 days. Please find the details and the screenshots below for refer…Subhashini Devarala-Oracle 39 views 1 comment 1 point Most recent by Lekshmy Sivaram Human Capital Management
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How to close HR Helpdesk Service Requests in bulkSummary: How to close HR Helpdesk Service Requests in bulk Content (please ensure you mask any confidential information): Hi All, Greetings! We have the requirement to d…
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Global Search and quick actions showing only manager labels instead of HR / employee variantsSummary: Content (please ensure you mask any confidential information): Hello, we have received a report from the customer about Global Search and quick actions. When se…
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Asset Management Configuration Workbook Release 26CSummary: We are requesting to have a document for this. Content (please ensure you mask any confidential information): Version (include the version you are using, if app…
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Compensation - Extracting Bonus Data, Blank Financial Funding CriteriaI am extracting bonus data. For some reason, I have two bonus plans that populate nothing for the Financial Funding Criteria column. All other bonus plans populate info.…
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Associated Profiles Drawer Not Showing Section ContentSummary: When in Jobs, and wanting to view the Associated Profile job details, the drawer opens to show the job description, associated job, after that the sections that… -
How to check if the second level manager not exist in resignation approval ruleSummary: Hi Experts, We have a requirement to check if the second level manager exist then we should send an FYI notification , if does not exist it should stop before t…
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Address Formatt selectionHi Team, Could you please clarify the differences between the two address formats shown in the screenshots below? We are currently implementing Core HR for our client wh…
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Redwood Personal Details - Disability Masking or Collapsible Section?Summary: The current masking of disability information within the Redwood Personal Details page reflects the number of characters in an underlying value, potentially rev…
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Expression Builder in qualification plan not allowing to add or editSummary: I am learning absence management. I am in Oracle Learning, and I am following along. However, the teachings are in responsive and we are in Redwood. I have crea…
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Unable to see the Geography Hierarchey and Validation is greyed out for Southafrica (ZA)Hi Team, We are currently configuring geography for South Africa as part of Core HR implementation. Although we have configured the address format, address cleansing, an…