Journeys
Discussion List
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Manage Checklist Template become redwood after 26A - Need to disable itSummary: Hello Team, as titled, our test instance after 26A update, Task Manage checklist template accessed from > setup and maintenance, moved to redwood, which profile… -
How to trigger this journey notification email for our test users?Currently we have an issue where the LOA associate receives this journey notification email to their Home email which clients want the emails to be sent to their work em…
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Delivered AI Agents not giving consistent informationSummary: Delivered AI Agents not giving consistent information Content (please ensure you mask any confidential information): Hi all, we have enabled Leave and Absence A…
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Journey Task Reminder ClarificationSummary: We are currently using the journey redwood page and we have a requirement to send reminder notification to the task performer starting from 7 days before the du…
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Best practice to remind pending workers and employees of pending journeys tasksSummary: Hello - we recently migrated to Journeys from Onboarding Checklists and realize that reminder notifications are no longer sending out. In checklist we had a com… -
How to trigger journeys based on Location change.Summary: How to trigger journeys based on Location change. For Example, If an employee transfers from location A to location B, checklist to be trigger and vice versa bu…
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I need to trigger/allocate Journey based on DFF valueSummary: Hello, We've added a DFF to the "Request a New Position" screen and configured a journey that is currently triggered by the "Transfer" action. However, we need …
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Enable AI Agents through Guided JourneysSummary: Enable AI Agents through Guided Journeys Content (please ensure you mask any confidential information): Hi all, does any one has a document which lists all the …
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how to hide Actions in self-assigned journeyHi everyone, is it possible to Hide actions for self-assigned journeys? We have hide these actions from Display Settings in journey's template configuration, but they ap…
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Include Terminated Employee Details in Off-Boarding Checklist Survey NotificationHi Team, We have configured an Off-Boarding Checklist that triggers survey tasks to specific department users once an employee termination is approved. Currently, after …
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Journeys User Defined Template with Alert Composer User Not Sending Correct TemplateSummary: Hello, I have created a new template for Combined Notifications title TCH Offboarding. We only want this one to send when this specific Journey is assigned. Dur…