Reporting and Analytics
Discussion List
-
Default record countSummary Exceeded configured maximum number of allowed input recordsContent Hi All, When I run a analysis report without any filter, I got this error, Exceeded configured…Adam Liu 53 views 5 comments 3 points Most recent by Dawn Cawston - CPS Reporting & Analytics for Sales -
include information already filtered outSummary Add a count of incidents assigned to group/accounts already filtered out of a report.Content Hi all. I have a report that shows a manager all open incidents assi…User_2025-02-03-18-42-00-650 17 views 2 comments 1 point Most recent by Christian UoA Reporting & Analytics for B2C Service -
Sales – 2020 Year in Review & What's Next, 11 January 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – 2020 Year in Review & What's Next session to have them answered during the live event. Post your questions by posting a new… -
How to extract Report from BI publisher Using BICC as a single CSV/zipSummary Not able to extract as a single CSV from a reports of multiple view objectsContent Hi Team, I have a report based on Lead, in which we have customer details, pro… -
Can you use Custom Scripts to update incident data?Content Quick question, Is it possible to use custom scripts to update an incident if certain conditions in a report are met? If a value in Column 3 = X update status in…Sean_OL 50 views 6 comments 0 points Most recent by Baljeet Singh-231094 Reporting & Analytics for B2C Service
-
How to extract Report from BI publisher Using BICC as a single CSV/zipSummary Not able to extract as a single CSV from a reports of multiple view objectsContent Hi Team, I have a report based on Lead, in which we have customer details, pro…
-
Custom Account Hierarchy ReportContent How to built the custom Hierarchy report through OBIEE, Please let me know any sample sql query is available. Structure : ___________Corporate Account__________ …Deepak Prakash 77 views 2 comments 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Sales -
Time folder in BI the date/quarter/year is different that the values seen in effective close dateContent After migrating data we changed the effective close date and migrated the data again but now the time folder in BI locked the first date of the migration and it …Andres Munoz 32 views 4 comments 1 point Most recent by Dimple-Nagesh-Support-Oracle Reporting & Analytics for Sales
-
How To Use Multiple Username in an EL ExpressionSummary How To Use Multiple Username in an EL ExpressionContent Hi, I want to limit visibility in an infolet by username. How do I set the EL Expression to filter multip…
-
subject area for hierarchySummary subject area for hierarchyContent Quick question - Is it possible to create a CSA for hierarchy in CX Sales? Version 20A
-
Invoke BI analysis through SOAP wsSummary Not able to invoke BI report through soap web serviceContent HI All, Im trying to invoke a BI report through soap api with below payload but im getting ""en-US">…
-
Disconnected chatsSummary Trying to determine the amount of time it takes a requeued chat to be assigned after being disconnectedContent Hello - I'm trying to determine the amount of time… -
Global Change to Column Format OptionsSummary Is it possible to globally change common options in a report?Content Just wondering if anyone has come across an option to change common options across multiple …User_2025-02-03-18-42-00-650 22 views 4 comments 0 points Most recent by User_2025-02-03-18-42-00-650 Reporting & Analytics for B2C Service
-
Dashboard Parameter Values Filer is blank on runSummary Dashboard with 10 reports. most all have a filter of inc.performance.group_id. In edit, I have selected this to default to Logged In. On run of Dashboard, filter…Jeff Scrobel 38 views 1 comment 1 point Most recent by User_2025-02-01-08-46-19-550 Reporting & Analytics for B2C Service -
How to combine multiple transactions: Count incidents routed when not solved at the same timeSummary Report showing destination queue by agent when status was not solvedContent I have a report that shows the number of incidents each agent has routed to specific …User_2025-03-10-21-27-49-962 37 views 9 comments 1 point Most recent by User_2025-03-10-21-27-49-962 Reporting & Analytics for B2C Service
-
How To Import Sales Products From PIM Data HubSummary How To Import Sales Products From PIM Data HubContent Hi, Is there a documentation on how to use 'Import Sales Products From PIM Data Hub' job in Oracle Sales Cl…User_2025-07-18-06-07-44-367 49 views 3 comments 0 points Most recent by User_2025-07-18-06-07-44-367 Sales
-
HRDR Analyze UsingSummary Is it possible to analyze how the HRDR is being effective?Content Hello Experts We are trying to validate the investment in HRDR Module. Does anyone know how can… -
Report schedule to send data only when it has dataSummary Report schedule to send data only when it has dataContent Hi, I have a report with a schedule in it , need to send the schedule only when it has data in it.I tri…User_2025-02-03-22-07-33-802 58 views 7 comments 2 points Most recent by User_2025-02-07-23-45-47-870 Reporting & Analytics for B2C Service
-
How To Redirect An Infolet To The Landing PageSummary How To Redirect An Infolet To The Landing PageContent Hi, Is it possible to redirect an infolet to the Opportunity Landing Page? If yes, is it also possible to k…
-
Report to count occurrences of subst characters in a subject lineSummary Report to count occurrences of a subst of characters in a subject line which vary depending on customer requirementContent Hi all. I'm not sure if this can be do…User_2025-02-01-08-17-38-818 36 views 0 comments 1 point Most recent by User_2025-02-01-08-17-38-818 Reporting & Analytics for B2C Service
-
Search for incidents containing specific words or numbersSummary Report not finding all incidents containing specific word or numbersContent Hi! I hope you can help me figure this thing out. We have a report where agents can s…User_2025-03-10-21-27-49-962 63 views 15 comments 1 point Most recent by User_2025-03-10-21-27-49-962 Reporting & Analytics for B2C Service
-
The report doesnot show the data for the target and remaining Quota despite of the quota is publishContent So we this report does not show the quota target & remainingGinger alan 21 views 5 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
attachment filesSummary Candidates attachment filesContent Hi All, We are working on data migration project and need to know the possible way to download candidate attachments with the …User_2025-01-28-05-32-41-814 40 views 1 comment 0 points Most recent by Mihaela M Reporting & Analytics for Sales
-
How to find last_modified_by for reportsSummary How to find last_modified_by for reportsContent Hi Team, We have reports with multiple templates and same has been modified by someone. so would like to find the…User_2025-02-04-18-31-45-734 28 views 1 comment 1 point Most recent by Nishanth B Jain Reporting and Analytics for SCM
-
Where is "Available to Reserve" fact in BISummary Where can "Available to Reserve" fact be located in BIContent Could you kindly advice where in BI is "Available to Reserve" fact located in? So far none of the f…User_2025-02-06-00-08-33-553 26 views 1 comment 2 points Most recent by User_LDHCN Reporting and Analytics for SCM
-
Business Rule LogSummary Looking to find when a business rule was last updatedContent Is there a way to find out when we last updated a Business Rule? We did make an update, incorrectly,…Jeff Scrobel 39 views 3 comments 1 point Most recent by Yashwanth Siddaraju Reporting & Analytics for B2C Service
-
How To Assign Custom Infolets to Custom Job RolesSummary How To Assign Custom Infolets to Custom Job RolesContent Hi, I have created a custom job role and I understand that not all OOTB infolets will appear for that cu…User_2025-07-18-06-07-44-367 33 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
-
Not found Security under Administration in Report DashboardSummary Not found Security under Administration in Report DashboardContent Hi All, I am not able to find Security under administration in Report Dashboard.Please find th…
-
What are some OOTB infolets that are useful for Sales Managers and Sales Directors?Summary What are some OOTB infolets that are useful for Sales Managers and Sales Directors?Content I'm designing a dashboard and I'm trying to decide which infolets are …User_2025-07-18-06-07-44-367 33 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
-
distinct group_concatSummary How to get a group concat to only show distinct values?Content Hello, I have a parent table with two children tables (siblings). I need information from one chil…User_2025-10-31-01-08-51-703 231 views 33 comments 1 point Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service