Reporting and Analytics
Discussion List
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Workspace Saved Search - How To Filter Records That Were Recently Updated By The UserSummary Workspace Saved Search - How To Filter Records That Were Recently Updated By The UserContent Hi, Is it possible to filter records that were recently modified/upd…User_2025-07-18-06-07-44-367 29 views 1 comment 1 point Most recent by Siraj Syed -Support-Oracle Sales -
How to display knowledgebase by Keyword only not by PhrasesContent I am trying to set up knowledgebase in a new way where Answers are grouped into sections. To do that, we removed all keywords, and replaced them with 1 keyword. …User_2025-02-03-20-38-38-926 26 views 3 comments 0 points Most recent by User_2025-02-04-10-01-39-775 Reporting & Analytics for B2C Service -
Item issuance report with CostSummary Item Issuance report required with Cost.Content Hi, Is there any report for Inventory issuance including the Cost ( Item list price * Quantity issue ) Month or w…Bilalemail 60 views 8 comments 4 points Most recent by Cesar Gonzalez-111557 Reporting and Analytics for SCM -
Configure option in Workspace Infolet MissingContent Hi, In DEV environment (Orange) I was able to see the Configure option, but in Production (Blue) there was no Configure option available for the infolets. How do…User_2025-07-18-06-07-44-367 37 views 2 comments 0 points Most recent by User_2025-07-18-06-07-44-367 Reporting & Analytics for Sales
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Bounced Messages - Need to update the incidentSummary Bounced Messages do not update the incidentContent On successful sending of an email to a contact that is NOT marked as Invalid, The incident email header just s…Jeff Scrobel 38 views 1 comment 0 points Most recent by Wouter Willemse Reporting & Analytics for B2C Service -
Need Help in Logical SQL for recruiting sysdate time conditionSummary Need Help in Logical SQL for recruiting sysdate time conditionContent Hi Team, I am trying to add a new filter condition like "and TRUNC("Recruiting - Recruiting…User_2025-02-01-03-43-13-079 39 views 1 comment 0 points Most recent by User_2025-02-01-03-43-13-079 Reporting & Analytics for Sales
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Cannot Access Workspace InfoletsSummary Cannot Access Workspace InfoletsContent Hi, I've already set the profile option ZCA_ENABLE_ADAPTIVE_INFOLETS to Yes and added ORA_ZBS_SALES_ADMINISTRATOR_JOB to …User_2025-07-18-06-07-44-367 49 views 4 comments 0 points Most recent by User_2025-07-18-06-07-44-367 Reporting & Analytics for Sales
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Invalid Emails on Secondary ContactsSummary Incident will send with secondary contact having an invalid emailContent Our system will NOT send and incident if the PRIMARY contact has an invalid address. It …Jeff Scrobel 22 views 2 comments 1 point Most recent by User_2025-02-01-08-46-19-550 Reporting & Analytics for B2C Service
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Table name for industryContent Hi Members, I have been looking for sql table name for industry field in account. I have enabled the classification code in manage audit policies but I was unabl… -
Using regular expressions in a report filterSummary Using regular expressions in a report filterContent Good Day! I'm attempting to use regular expressions (regex) in a report filter to isolate any entries into a …kerry walker 137 views 0 comments 1 point Most recent by kerry walker Reporting & Analytics for B2C Service -
Customer Portal Pages Visit reportingSummary Need a report to capture the no of visits per page of CP for a time frameContent Need a report to capture the no. of visits/sessions per page of CP for a time fr…Shubham Gupta-177131 44 views 3 comments 0 points Most recent by Shubham Gupta-177131 Reporting & Analytics for B2C Service -
Incidents Closed Multiple timesSummary Looking to find incidents closed more than onceContent In the Inc_Performance table we can see the interval Create to Final resolve. This interval also shows 5 i…Jeff Scrobel 22 views 4 comments 0 points Most recent by Jeff Scrobel Reporting & Analytics for B2C Service
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how to define a prompt to get Sales Manager and his reportee manager and reportee salespersonContent Hi All, We have a scenario, where in one sales manager has salespersons and other sales managers as reportees. Now, we are trying to build a dashboard prompt, wh…Srinivas Soora 63 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Sales
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More friendly agent activity/performance reportsSummary Any suggestions or examples of more user friendly agent activity/performance reports?Content Hi Our users are wanting better options to report on their groups an…Christian UoA 37 views 3 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service -
"Only quota contributing revenue is considered" - What does this mean?Summary "Only quota contributing revenue is considered" - What does this mean?Content Hi, I'm looking at the documentation of Pipeline Detail Facts and all metrics and m…User_2025-07-18-06-07-44-367 33 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Reporting & Analytics for Sales
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Simple report but a lot of data and crashingSummary report to show contacts who have emailed over the past yearContent What is better - both options crash. OPTION 1 Incidents table is root Inner joining with Conta…Jeff Scrobel 21 views 2 comments 1 point Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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How to enable Enterprise Calendar and Custom Calendar at PromptsSummary How to enable Enterprise Calendar and Custom Calendar at PromptsContent We have use case where in our customer has "Enterprise Calendar" defined (01-Jan to 31-De…Srinivas Soora 31 views 4 comments 1 point Most recent by Rupak Chowdhury-Oracle Reporting & Analytics for Sales
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How To Filter Opportunities in Workspace by the Product It ContainsSummary How To Filter Opportunities in Workspace by the Product It ContainsContent Hi, I want to create a saved search in Opportunities workspace where I can filter it w…
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Contract Start Date and End DateSummary Contract Start Date and End DateContent Hi, I am building analysis report on Enterprise Contract please help me to locate Contract Start Date and Contract End Da…Mohammed Rafi 105 views 3 comments 7 points Most recent by User_2025-02-06-20-49-12-191 Reporting & Analytics for Sales -
BI Answers based report for FTPContent Hi, Is it possible to FTP a report which is based on BI Answers. We could only find DM based reports available for FTP. Thank You, Sombit
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Resource System Usage - MISSING DAYSSummary Sales - CRM Resource System UsageContent Hi all, I made a simple report in OTBI with the SA "Sales - CRM Resource System Usage" to show the user login date. I ne… -
do not have Extract Data Stores document for CX moduleSummary We are using BICC to extract PVOs for below CX modules. We did not get any documents like other modules (SCM,Finance,etc.) which talks about PVOs in detail, exce…Anirban Sarkar-Oracle 17 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Sales -
Number of receipts made in a periodContent Hello I am trying to find out the number of receipts made between certain dates, but I am struggling to find the correct subject areas, or BI tables which contai…Helen Thomas 33 views 2 comments 3 points Most recent by Helen Thomas Reporting and Analytics for SCM
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Cannot Add Filter For String type fieldSummary Cannot find string field while adding filter in custom reportContent Hi, We have custom object Debrief (Package Name) field i.e.debrief_notes of TEXT type and tr…Baljeet Singh-231094 39 views 0 comments 0 points Most recent by Baljeet Singh-231094 Reporting & Analytics for B2C Service -
Remove Repeating LinesSummary Remove Repeating LinesContent Hello! I’m working on a report, but noticed that there are some lines that repeat (Answer ID). Does anyone have a recommendation on…kerry walker 34 views 11 comments 1 point Most recent by kerry walker Reporting & Analytics for B2C Service
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How to create a *single* report that lists new & updated answers, with roll-upContent Brief background/context: In our environment we have an annual review policy for all of our answers, which ensures that everything gets an 'eyeball' at least onc…Christos S. 34 views 4 comments 0 points Most recent by Christos S. Reporting & Analytics for B2C Service -
Mailings Bounce DetailsSummary Need a drilldown to get the email address of any bounces from a mailing.User_2025-02-05-10-15-05-593 32 views 3 comments 0 points Most recent by User_2025-02-03-22-07-33-802 Reporting & Analytics for B2C Service
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Infolet Arrangement Feels Different After Upgrade to 20DSummary Infolet Arrangement Feels Different After Upgrade to 20DContent Hi, Before upgrade to 20D, arranging infolets was a breeze. It was just drag and drop. But after …User_2025-07-18-06-07-44-367 31 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Sales