Routing / Optimization
Discussion List
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Unable to Change Estimate Status After Debrief Status is PostedHi Community, After posting the charges, the Debrief Status is updated to “Posted”, however the Estimate Status still remains in “Draft”. We are unable to update/change … -
Exclude certain technician-type resources from the quota and routing planHello community, I hope you are doing well. I would like to ask if it is possible to exclude certain technician-type resources from the quota and routing plan in Oracle … -
Routing - assign to technician route outside activity access scheduleSummary: I have a requirement to allow routing to assign activities even outside the access schedule that we have sent with the activity. Basically, we want to assign to… -
Filter technicians based on Work Order AreaSummary: We are trying to filter technician based on Work Order Area. What we are doing: So, in Fusion Service, we are creating a work order, there we are entering data …
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June Interactive Demo Hours: Service AutomationAlways live, never recorded! It's that time again. Interactive demo hours are scheduled for June. In this one hour showcase, you’ll get an in-depth look at Oracle's best…Kayleigh Halko - Oracle-Oracle 12 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Field Service
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REPLAY: Oracle Fusion Field Service 26B Release Deep Dive - (Aired Wednesday, May 20th, 2026)REPLAY: Oracle Fusion Field Service 26B Release Deep Dive Webinar Summary: Watch the replay of the quarterly Oracle Fusion Field Service Release Deep Dive Webinar, this … -
auto routing error messagesSummary: What are the detailed explanation and the related configuration impacting the below auto-routing error messages ? 1 Assignment will cause Resource Preferences v…
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More than 1 Bundling rule in FFSSummary: We have a scenario where an Activity type should be bundled based on Address and Zipcodes but the other Activity type should be bundled based on another custom …
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Routing Plan Run Got Timeout - Can a user be notified?Summary: Although not always, we experience our Routing run status showing Failed due to a Routing Plan Timeout Expired error. There is a fix anyway to consider increasi…
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Ability to optimize route based on resource locationSummary: Hi Team, We have a question related to Routing Rules. We are creating a routing plan to optimize resource route to minimize total travel. Scenario is simple: Re…
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April Interactive Demo Hours: Service AutomationAlways live, never recorded! It's that time again. Interactive demo hours are scheduled for April. In this one hour showcase, you’ll get an in-depth look at Oracle's bes…Kayleigh Halko - Oracle-Oracle 2 views 0 comments 0 points Most recent by Kayleigh Halko - Oracle-Oracle Field Service
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routing assigning activity to resources not having the required inventorySummary: Configured a routing plan with the parameter 'Number of days prior to activity date that inventory is required' as 0 . Added Required inventory to the Activitie…
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OFS Workskill Conditions: How to Allow Activity Assignment When Either of Multiple Skills MatchesSummary: OFS Workskill Conditions: How to Allow Activity Assignment When Either of Multiple Skills Matches Content (please ensure you mask any confidential information):…
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Disable system notifications for a specific Field Service Mobile activity?Summary: The continuous improvement routing system has been implemented and is operating as expected. However, we have identified a drawback related to the notifications…
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Unable to view Organization column in Lead Time Insights Supply Planning CloudSummary: The Organization column is not visible in Lead Time Insights, and there is no option available to add it. This column is required to review supplier information…Sabharinath N V 32 views 1 comment 0 points Most recent by Thejaswini Kamreddy-Oracle Supply Chain Planning and Collaboration
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How to route activities from a parent bucket directly to child bucket without assigning to resourcesSummary: In Oracle Field Service, is it possible to route activities from a parent bucket directly into child buckets, without assigning them to any technician (resource…
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Why routing run failedSummary: Routing run status: Failed Description: Routing Plan Timeout expired. Please consider increasing Time Limit value. Assignment will cause link constraint violati…
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Prevent routing from adjusting specific activitiesSummary: I am trying to have the ability to specify activities to be first in a list on a route and not have routing reoptimize these flagged activities. There is a use …
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Bulk download routing run reportSummary: We need field managers to assess the routing run reports for all routing plan executions for a particular day to identify the reasons for which there are max no…
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Issue using routing configuration after 25D UpgradeSummary: The routing configuration legacy assignment rules are causing issues and showing all non scheduled activities in the routing summary which is causing confusion …
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Oracle Fusion Field Service Geocoding – Coordinates Not Found for Valid US AddressesSummary: Hi All, I’m facing an issue with Oracle Fusion Field Service Geocoding and wanted to check if anyone else has encountered something similar. I’m passing valid U…
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Use Assignment Assistant On Dispatch Console option is not availableSummary: Hi Team, We used to have "Use assignment Assistant on Dispatch Console" option in activity management options in user type general settings. We disabled it to s…