Routing / Optimization
Discussion List
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how can we create single activity in fusion field service for multiple assetSummary: We have asset hierarchy in maintenance, To create an activity in Fusion Field Service, we can select one asset at a time, We are selecting top level asset in ma… -
Standard WO to OFS Sync (No OIC): Activity Start/End Times Defaulting to 12:00 AM and 12 AM+durationSummary: Content (please ensure you mask any confidential information): We are testing the standard Work Order to Oracle Field Service (OFS) integration without using OI… -
Segmentable activities visible in “Show non scheduled activities” but missing in Route viewSummary: Hello community, I’m observing the following behavior in the Dispatch Console (Oracle Field Service 26C release): I select a resource → Show non scheduled activ…
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New base URLs for the OFS API?Summary: I notices that some new APIs in metadata are now starting by /api/field-service/routing/v2/ (example: /api/field-service/routing/v2/routingProfiles/{profileLabe…
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Move Activity suggests different slots for different TechniciansSummary: We have built routes for a bunch of users, when I use the Activity Hint Card → Move Activity option, select the date - Field Service Cloud suggests different or…
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Issue with Inventory Based Routing in Oracle Field ServiceHi Team, I am facing an issue with inventory-based routing in Oracle Field Service. We have two OFS instances: In the first instance, inventory-based routing works as ex… -
Ability to see completed activities on My Route PageSummary: Hi Team, When we complete an activity in OFSC, data from OFSC flows to source system for validation. We have a custom property named "Status_Validation". When a…
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Routing savings Dollar ValuesSummary: Remove the savings dollar values or fix them to Zero (0) Content (please ensure you mask any confidential information): The routing summary screen displays doll… -
September Interactive Demo Hours: Retention & Delivery Excellence (Service & Field Service)Always live, never recorded! It's that time again. Interactive demo hours are scheduled for September. In this one hour showcase, you’ll get an in-depth look at Oracle's…Kayleigh Halko - Oracle-Oracle 42 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Field Service
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Unable to Change Estimate Status After Debrief Status is PostedHi Community, After posting the charges, the Debrief Status is updated to “Posted”, however the Estimate Status still remains in “Draft”. We are unable to update/change …
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Exclude certain technician-type resources from the quota and routing planHello community, I hope you are doing well. I would like to ask if it is possible to exclude certain technician-type resources from the quota and routing plan in Oracle … -
Routing - assign to technician route outside activity access scheduleSummary: I have a requirement to allow routing to assign activities even outside the access schedule that we have sent with the activity. Basically, we want to assign to…
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Filter technicians based on Work Order AreaSummary: We are trying to filter technician based on Work Order Area. What we are doing: So, in Fusion Service, we are creating a work order, there we are entering data …
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July Interactive Demo Hours: Service AutomationAlways live, never recorded! It's that time again. Interactive demo hours are scheduled for June. In this one hour showcase, you’ll get an in-depth look at Oracle's best…Kayleigh Halko - Oracle-Oracle 23 views 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Field Service
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REPLAY: Oracle Fusion Field Service 26B Release Deep Dive - (Aired Wednesday, May 20th, 2026)REPLAY: Oracle Fusion Field Service 26B Release Deep Dive Webinar Summary: Watch the replay of the quarterly Oracle Fusion Field Service Release Deep Dive Webinar, this … -
auto routing error messagesSummary: What are the detailed explanation and the related configuration impacting the below auto-routing error messages ? 1 Assignment will cause Resource Preferences v…
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More than 1 Bundling rule in FFSSummary: We have a scenario where an Activity type should be bundled based on Address and Zipcodes but the other Activity type should be bundled based on another custom …
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Routing Plan Run Got Timeout - Can a user be notified?Summary: Although not always, we experience our Routing run status showing Failed due to a Routing Plan Timeout Expired error. There is a fix anyway to consider increasi…
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Ability to optimize route based on resource locationSummary: Hi Team, We have a question related to Routing Rules. We are creating a routing plan to optimize resource route to minimize total travel. Scenario is simple: Re…
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April Interactive Demo Hours: Service AutomationAlways live, never recorded! It's that time again. Interactive demo hours are scheduled for April. In this one hour showcase, you’ll get an in-depth look at Oracle's bes…Kayleigh Halko - Oracle-Oracle 13 views 0 comments 0 points Most recent by Kayleigh Halko - Oracle-Oracle Field Service