Routing / Optimization
Discussion List
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Can we route (or filter) activities in Oracle Field Service based on the Required Inventory (parts)We want to implement a routing rule in Oracle Field Service where: The routing plan first checks if an activity contains any required inventory items (added under the “A… -
Auto-Rescheduling of Linked Activities in OFS (Finish-to-Start Relationship)Summary: Looking for a way to automatically reschedule all linked activities when one of the linked activities (Finish-to-Start type) is manually rescheduled by a techni… -
is it possible to re-order activities from My Route PageSummary: Hi Team, We can re-order activities using "Position in route" field in Activity Details. Is it possible to re-order activities from My-Route Page, Dispatch Cons…
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Unscheduling activity using routingSummary: HI All, I know we can use message scenario to unschedule an activity. However my client wants the same functionality to be executed using routing. This is due t…
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Can we have En-Route and Start button for all activities in My RouteSummary: Hi Team, In My Route page, we see En-route and Start buttons only for the top activity. But request from customer is to have it for all the activities, so that …
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How to implement the location rename change in Maps module in field service application.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Avoiding clicks while starting and ending activity for internal activities like LunchSummary: Hi Team, We have internal activity Lunch which we will schedule for the users everyday from 12 Noon to 1 PM. So, have below few questions: Do user always have t…Nishant Mahajan 1989 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Customizing OFS Routing/Travel time parameters to Include Air TravelHello All, In few of our service regions, there are few activities which require air travel. We understand that the current OFS routing and travel time calculations are …
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Cannot See the Multi-Day Routing OptionSummary: Hi. Could you please let me know where to find the Multi-Day Routing option? The screenshot below shows the Setting Assignment Rule Parameters section under Fil…
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How do I configure Oracle Field Service to use Oracle FastConnect?Good morning, I was asked by my supervisor to inquire if it is possible for Oracle Field Serivce to be configured to use Oracle FastConnect. If so, is there any document…
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REPLAY AVAILABLE: Fusion Field Service 25D Release Deep Dive - Friday, November 21st, 2025WATCH REPLAY: Fusion Field Service 25D Release Deep Dive from Friday, November 21st, 2025 Summary: Register now for the webinar of our quarterly Oracle Fusion Field Serv… -
Oracle AI World 2025 Sessions on Cloud Customer Connect (Upcoming and Replays)With an extremely successful Oracle AI World in the books, the Oracle Service Product Management team is hosting a series of webinars that we presented live at the confe…
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Routing Error - Improper Cost ConfigurationSummary: When i tried to schedule an activity from non scheduled pool using routing i have received an error - Improper cost configuration. Could you please help to unde… -
What does this mean in routing - Travel statistics for specified travel keys is missingSummary: I just want to understand a bit on the routing failed error - Travel statistics for specified travel keys is missing. Content (please ensure you mask any confid…
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Routing Run time showing as 'Waiting' for too long and not assigning activities to resourcesSummary: Hello All! I'm trying routing feature in OFSC on a bucket with activities in pending status. After running the routing plan I can see the plan keeps running for…
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Routing must not assign tasks during On-Call shifts, regardless of resource activation.Summary: Documentation and community posts indicate that routing will not assign activities to field resources during an On-Call shift, which is great. However, I have o…
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Field Service - Routing PlanSummary: Hello Experts, I'm new to OFS and started learning about routing. As part of the testing process, I’ve defined a routing plan and executed it manually. However,…
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Technician Assigned work zone and Travel Time And Assigned activities.Summary: Hello @Team, We are having one strange behavior encountered with Routing Plan for technician assigned work zone and Travel Time so need some input in this matte…
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How To get Table for Asset Meter InformationHow To get Asset Meter Details like the one in Picture from Maintenance Accelerator -
Variable "Calendar Days to SLA Start" to use Routing Date instead of Current DateSummary: Hi! I’m trying to configure a custom filter condition in my Routing Plan to include only activities that are scheduled to start on or before the scheduled date,…Melvin Manalastas 12 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Does OFSC Maps Work in Offline modeSummary: Does OFSC Maps Work in Offline mode. If yes, please share some documentations on how does this work. Content (please ensure you mask any confidential informatio…Nishant Mahajan 1989 21 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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If an Activity is not started after x minutes the activity move to other technician.Hello Folks, Greetings, I am working with routing plan and trying to implement one functionality with routing plan that suppose one routing plan executed and assign the …
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Can you use quota to restrict routing, or would using 'Points' be more appropriate?Summary: One of our business processes are reviewing the way that they plan their work and as a part of this they are setting some targets for their workload. Their work…
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Is possible to add a conditionary field to HCM Fusion login page?Summary: Hello community, we have a a requirement to change the log in page, and make a dependency of the visible fields depending of a dropdown list, something like thi…User_OBSDB 1 view 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Human Capital Management