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Bill Payment Error-->Cannot 'Mark Paid'
Help,
We had a bill payment error last week and got the error notification to check the payment log to see if the payments were made or not. Well we waited a bit and they did process as paid. This seems to happen about 2-3 times a year, normally this is not a big deal...But this time we cannot mark the payment as paid on the approve bill payments screen.
We've since process and approved subsequent payments. But the old payments still present themselves on the bill payment screen. The check box is there it just cannot be selected. I don't want to re-pay these bills. Is there a work around for such a thing?
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