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Sales order ghosting customer #s on invoice

in Accounting / ERP

When entering a new sales order, choosing from our drop down list of customers with an assigned customer code #, let's say 4475, we intermittently are seeing that the shipping address (Ship-to) and the billing address (bill-to) is being set to a different customer. The pattern is that it could be a customer with a customer code 4000, 4400, or 4470. Note that it seems that digits are dropped and replaced with "0". This is through no additional choosing by the order entry individual. The A/R is correct as the invoice is posted to customer code 4475 but the printed

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