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Setting a default Contact in Customer Center Case Form... I'm stumped
Hi all,
I'm using a custom support case form on Customer Center so that our customers can enter support cases with some of the benefits of being behind a login.
However, my colleague and I can't seem to get our client script to work that would automatically populate the Contact field with the logged-in person's information.
We're currently just trying different permutations of nlapiSetFieldValue/SetFieldText wired up to a custom form button with arbitrary values. Nothing happens.
So, how does this field get updated? Is the correct function call something like nlapiSetFieldValue ("contact", someContactID)? It seems like that should work. I've tried a few different things, some of them from this forum, to no avail.
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